Appears to be a serious and customer‑friendly company. They were easy to reach when the delivery was delayed and provided clear explanations. I can respect that their supplier may not always meet the... See more
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See what reviewers are saying
They have a lot of ground breaking stuff, and they work like a Swiss clock on deliveries
Really strong service. My item could not be delivered within promised timeframe. That was of-course a little disappointing- but the service when we realized that was nothing but great. Offered to... See more
Amazing store, amazing service. I greatly recommend going to their store to try out any equipment you have in mind, as they usually have it around. They have a myriad of setups to experience, and you... See more
Company replied
Company details
About Wifimedia
Written by the company
About Wifimedia
We specialize in high-quality streaming solutions for both audio and video. From our roots in the Netherlands, we’ve grown into one of the leading streaming specialists, offering both a top Experience Center and an extensive online webshop.
Experience the best
Visit our Experience Center in Arnhem for the best Hi-Fi, Head-Fi, and imaging solutions. We have also webshop with fast delivery across Europe.
WIFIMEDIA PROJECTS
Need custom smart entertainment solutions? Our expert team is here to help with projects across Europe.
Follow Us
Stay connected with us on social media:
Instagram
Facebook
Contact info
Mercatorweg 28, 6827 DC, Arnhem, Netherlands
- 026-8200215
- sales@wifimedia.eu
- www.wifimedia.eu
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Everything worked well with ordering
Everything worked well with ordering, products and prices are excellent.
22 April 2024
Excellent shop with a great offer
Excellent shop with a great offer. Fast shipping and great communication.
28 April 2024
I gave you only 3 stars because I had…
I gave you only 3 stars because I had no email to let me know that the item had been posted, so I didn't know at any stage where the item was. If you could let people know when the purchase left your warehouse and expected delivery date that would help a lot. Otherwise the price was very good for this product.
25 April 2024
Reply from Wifimedia
Gerard, we do sent out emails with the tracking code. So perhaps it has been stuck in your spam filter? In any case, I am sorry you did not get it.
Waited almost 3 months for nothing
Waited almost 3 months for my order to be delivered. Could not get a solid delivery date, so had to cancel the order. Delivery time was supposed to be 3 to 6 weeks.
27 April 2024
Reply from Wifimedia
Good afternoon,
Thank you for your review. We apologise that the delivery of the product took longer than expected beforehand. Unfortunately, due to an offer that has been in place, stock has gone faster than expected and we could not get new stock so quickly to process all orders. As requested, we have cancelled the order for you, and the money will be transferred back to you.
Kind regards,
Daphne
Wifimedia
Very good transaction.
22 April 2024
Unprompted review
Super service and very good prices
Super service and very good prices ! Already bought serveral audio components from them and will keep buying from this website! Very satisfied customer !
24 February 2024
Wifimedia
For an online store, has good quality products and trendy.
Price is an issue: it is constantly 15-25 pct more expansive than others. Like a brick and mortar store that needs to recover costs from rent, etc.
Don’t understand the business model: most products are more expensive and not even all available for order. So back order at a higher price?
20 February 2024
Placed an order at 17
Placed an order at 17. Feb.
Delivery said 2-5 days.
Today at 30. March, still havent recieved anything.
Money was taken allready 18. Feb
17 February 2024
Reply from Wifimedia
Hi Lars,
Thanks for your review. I have just sent you an email with further information, at the email address known to us.
Have a nice evening.
Kind regards,
Daphne
Wifimedia
Great service, Recommended.
Good communication, great product, arrived on time.
Great service, recommended.
2 March 2024
I ordered a Denon AVC-X3800H on…
Update 21/6-24
I have still not received my order.
So now I have cancelled the order and asked for my money returned. First time I got so fast response when I cancelled the order. 14 minutes after I send email they responded, not happened before.
I do not know how many times Wifimedia told me that, this week you will get the receiver or next week for sure.
As said earlier, many other shops have it in stock but not Wifimedia.
I can now wait for Wifimedia to contact me when they actually do have the product.
I have been promised that they will contact me when X3800H is back in stock and i can buy it to the originally price, so respect for that. BUT uncertain when that will happen.
So for now only one or no stars to Wifimedia.eu
Update 8/4-24.
I am still waiting for my reciever to arrive.
Every time i contact the company i get a new date.
Many other shops now have it in stock.
I am told i can always cancel my order.
I ordered a Denon AVC-X3800H on february 2`nd. Homepage said delivery 3-6 days. I wanted it for my birthday 14/2. Contacting Wifimedia on 9/2 now told delivery time 4-15 days, but now out of stock.
14/2 now delay from supplier.
23/2 Today the new stock arrived at the manufacturer's European warehouse. The orders will be shipped by order date.However, given your order date, I expect your order to ship soon.
7/2 All incoming Denon AVC-X3800H models are already shipped however there are still some backorders open. A new shipment is expected in 2 weeks.
I am sorry but it is just not good enough. No info unlees i contact the firm. They took my money without having the goods. The shops i normaly use do not withdraw the money before they send the goods.
2 February 2024
Unprompted review
Reply from Wifimedia
Good afternoon,
Thank you for your review. We're sorry you haven't received the Denon AVC-X3800H yet. We adjust the delivery time on the website according to the supplier we get from them. Unfortunately, we are still waiting for stock, so we have not been able to ship your product yet. Of course, you are free to cancel the order at any time, we will then transfer the money back to you.
Kind regards,
Daphne
Wifimedia
----------------------------------------------------------------------------
Good afternoon,
Thanks for your update. Regarding your message, I have sent you an email with some additional information.
Kind regards,
Daphne
Optimale service
29 January 2024
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