Wickes - Wolverhampton Reviews 

I was stuck, my decorator had wasted a tub of paint and my local store had run out meaning the job may have waited a week before supplies could be stocked. I rang Wolverhampton and spoke with Keira, who went to the shelves to pick a tub of paint out for me holding in securely until I arrived. I drove some 20 miles to collect and it was exactly where Keira secured it for me. Staff that go above and beyond deserve recognition, in today’s day and age it goes a long way. Well done Keira.

Harley was so helpful, and patient with our order. Exceptional service and good prices.

After a very bad experience with customer service online Manjit at Wolverhampton wickes was very helpful her customer service was second to none received my refund within two days thank you very much.

Many thanks to Rob (manager at Wickes Wolverhampton) for using Citysprint. Rob delivered on 27.6 for the second time. Went above and beyond again.
Mark

I recently visited Wolverhampton store and as a DIY novice was assisted with product information by an amazing assistant, Sat. He took time to explain the product, how best to use and most suited product for my need.

Sat also loaded the product in my car. Sat provided great customer service, he was respectful, understanding and demonstrated good product knowledge. Sat has a great attitude and is a great asset to Wickes. Thanks Sat.

Angela

Well done very good experience been using wickes over 20 years never had a bad experience I recommend highly

Arrived to buy some guttering this morning. Not really sure how I was going to put it together. The store assistant, Sat, was excellent. Talked me through the process and what I needed.
All products excellent value.
Great service and would highly recommend.

Kash and Vanessa Brilliant customer service helped me out with materials because
Raining and suggested that I register as trade customer, very happy chappy
Will come again and again

Fantastic Soho slate colour tiles ☺️ Kash served us excellent customer service ☺️

Was served by a wonderful man called jack, very polite, helpful and kind.

There were no trolleys in either of the trolley parks. I looked inside the store and found lots of trolleys loaded with stock, but none available for customers. I asked a member of staff if he could find me a trolley and he replied no...I asked how I was supposed to purchase a quantity of timber without a trolley and he replied ' I have no solution for that' and walked off.there are obvious training needs, and equipment supply problems in this store. the worst retail experience of my life I think!??

Very friendly, helpful and polite staff. Victoria Seabury designed and planned our kitchen for my wife and I she was so helpful and friendly to us she new all the products and ranges really well and helped us make the best choices for our kitchen by showing us different variations and layouts. Nothing was to much trouble and her input was invaluable. Wickes Wolverhampton should be very proud of her and the design team.

Many thanks to Victoria for helping us pick bathroom great help

Always smiling girls at the till. Very helpfull menegment staff.

Do not purchase a bespoke kitchen from Wickes, three weeks after the kitchen we purchased should have been installed we are missing drawers that have not been fitted, have damaged drawer and door fronts that the fitter never checked. The fitter has failed to come back to resolve these issues and we have been fobbed off by the store and customer services. We will now be seeking legal action!!! Disgraceful service shame on you Wickes

I would like to say big thanks to Mani who was extremely helpful with finding and loading stuff in my car last week. It's not the first time he has volunteered to help but due to bad back I needed help as load was quite heavy. He didn't shy away from helping. Always comes across approachable, polite and happy to help. I believe in showing appreciation towards good deeds. So thank you Mani!

We ordered our new kitchen from Wickes Wolverhampton. Our kitchen designer Deb Mason was very knowledgeable you could see she has had years of experience designing kitchens but also takes the customers ideas, budget and requirements in to consideration. We contacted Deb multiple times over several months with regards to our kitchen order and changed the design before delivery. Deb was very patient with us and she would go away and source the answers to our queries if not known. I would not trust anyone else apart from Deb Mason to design my kitchen if we had another and will be recommending her to family and friends. Deb we felt went above and beyond and without doubt is an asset to Wickes she’s worth her weight in gold especially dealing with us!