Wickes - Wolverhampton Reviews 

119
TrustScore 4.5 out of 5

4.6

West Street, Off Stafford Road, Wolverhampton West Midlands, WV10 6HT, GB


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See what reviewers are saying

Rated 5 out of 5 stars

First of all I would like to mention how amazing Aisha was when we came in for our appointment. I was very confused and not sure about what I wanted Aisha helped guide us and direct us through the cho... See more

Company replied

Rated 5 out of 5 stars

The friendly and knowledgeable Koran who could not have been more helpful when placing our order for flooring. No matter what questions we asked he was able to talk us through the differences in all t... See more

Company replied

Rated 5 out of 5 stars

We went to the Wolverhampton store with a rough idea of what we needed. We needed some materials delivered as there was too much for us to take. We had no idea about the process, so we sought h... See more

Company replied

Rated 1 out of 5 stars

Do not purchase a bespoke kitchen from Wickes, three weeks after the kitchen we purchased should have been installed we are missing drawers that have not been fitted, have damaged drawer and door fron... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Wolverhampton

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • West Street, Off Stafford Road, Wolverhampton, West Midlands, WV10 6HT, United Kingdom

  • +441902313980

4.6

Excellent

TrustScore 4.5 out of 5

119 reviews

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4.6

All reviews

(119)

13,706 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service , always polite and helpful and on time and very considerate

12 September 2025
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi Martin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Was struggling with the app

Was struggling with the app. Mangit sorted in within a minute. Fantastic service. Thank you

13 September 2025
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

We're happy to hear that the app issue was resolved quickly. We appreciate your feedback and glad to hear that Mangit was able to assist you! -AK

Rated 5 out of 5 stars

First class service

First class service, easy to order, good delivery price and Mike the delivery driver was superb, polite and helpful and couldn’t do enough.

12 September 2025
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi Ron, We appreciate you sharing your positive experience! It's great to know that you found our service first class and our delivery driver Mike so helpful. -LG

Rated 5 out of 5 stars

Great delivery drivers from City Sprint

The delivery drivers went out of their way to get my items as close to my property as they could, rather than just unloading everything at the front of the property. It saved me a lot of work and lifting.

11 September 2025
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Thanks for taking the time to leave your review. We're happy to hear that the delivery driver went the extra mile to ensure your items were delivered as close to your property as possible.- PP

Rated 5 out of 5 stars

Materials for job

Excellent, Guys very polite and asked where i wanted the delivery putting , carried everything to my Garage
Thanks to Mike and Jord

11 September 2025
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hey Steve, thanks for your amazing review and I'm glad you enjoyed the service from Mike and Jord in our Wolverhampton store! - Dylan

Rated 5 out of 5 stars

Excellent customer service

Rob the store manager and the delivery driver Mike went above and beyond to solve a problem that had been created by the distribution centre.

They were absolutely brilliant and I can’t thank them enough.

Thanks Both

10 September 2025
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

We appreciate you taking the time to share your positive experience. We're happy to hear that Rob and Mike went above and beyond to resolve this for you.
- PP

Rated 5 out of 5 stars

Customer service rep where extremely helpful Manjit in particular …

Customer service reps where extremely helpful, especially Manjit who went above and beyond, throughout my purchase. I would highly recommend, Wickes in the future.

10 September 2025
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Majit in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I just went into your Wolverhampton…

I just went into your Wolverhampton store to get 14 OSB sheets and needed help. I was greeted by Manjit who kindly asked Josh to help load thrm into the van. He was most helpful & a credit to your store. Greatly appreciated.

10 September 2025
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

We're happy to hear that you had a positive experience in our Wolverhampton store. We appreciate your kind words regarding the assistance you received from Manjit and Josh, and that he helped load the OSB sheets into your van. Thank you for your feedback. -AK

Rated 5 out of 5 stars

Staff

Leanness and Manjit couldn't be more helpful when my 85 year old father had a funny turn. They even broke off to chase a shoplifter and returned to make sure he was OK. Service was also excellent and delivery of my purchase was very fast.

2 September 2025
Unprompted review
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Reply from Wickes - Wolverhampton

We're happy to hear that our team was helpful during your father's turn and appreciate you mentioning the fast delivery. Thank you for your positive feedback.
- PP

Rated 5 out of 5 stars

We came to Wickes store yesterday with…

We came to Wickes store yesterday with some questions and were helped by Manjit who gave us everything we needed for our project . This is my second visit in a week and the staff have been very helpful . Thanks Phil

2 September 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Philip, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Manjit in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

We purchased a telescopic paint pole-we…

We purchased a telescopic paint pole-we left in trolley-we called the store and spoke with manjit who was very understanding and found the item on the trolley and Arun the security helped also.Usha gave me the pole when I returned.

Thank you so much to all staff 5star service 😉

30 August 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Hey J Patel, thank you for your amazing review, and I'm glad that you enjoyed the service in our Wolverhampton store! - Dylan

Rated 5 out of 5 stars

Amazing

Amazing, delivery team!
Never any issues!
Delivery driver is always the best he can be and delivery manager always quick to rectify any issues that may arise!

25 August 2025
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

We appreciate you taking the time to leave us such wonderful feedback. It's great to hear that our delivery team consistently provides you with excellent service! -AK

Rated 5 out of 5 stars

I am a regular tradesman that shops in…

I am a regular tradesman that shops in your Wolverhampton store weekly. I have been coming here for many years. I'm very happy with the service I receive from the colleagues there. I'm always served with a smile, and theyre very knowledgeable and some banter too. Please pass on my thanks to some of the great colleagues who's names I know, Usha,Ella,Manjit & Jack who are always willing to help.

27 August 2025
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Usha, Ella, Manjit and Jack in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Kitchen design and supply

We used Wickes to design and supply our kitchen. Our design consultant was Victoria. She was great, provided a couple of designs to match our requirements. Worked within our budget and the kitchen was delivered within 2 weeks. After checking our delivery, we were missing the tap but that was sent within a couple of days. We fitted our own kitchen so can’t comment on that. The kitchen is exactly as we wanted. Very pleased with the whole experience. Thank you.

25 August 2025
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi Laura, We appreciate you sharing your experience. We're happy to hear that our design consultant Victoria was helpful and that the kitchen was delivered promptly. We're also glad the missing tap was sent quickly and that you are pleased with the final result. Thank you! - LC

Rated 1 out of 5 stars

I made an appointment for 10am and no…

I made an appointment for 10am and no one turned up absolute joke of company & you send me an email for a review. Worst costumer experience ever, but your loss not mine

23 August 2025
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi, Miss Reid. Thank you for taking the time to share your review with us. I'm really sorry to see that no one turned up for your planned appointment. I have sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Rated 5 out of 5 stars

Efficient

Ordering online what I needed was easy. Updates provided for delivery times. Delivery person Mike - wascheerful, friendly and very helpful, asked where I would like my items (heavy) and offered to place them for me - I was most grateful. Very quick delivery.
Thank you.
I would definitely recommend their service!

19 August 2025
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi Daryl,

We appreciate you sharing your experience. We're happy to hear that ordering online was easy and that you received helpful updates. Thank you for highlighting the delivery person's cheerful, friendly, and helpful service.

-Ellysse

Rated 5 out of 5 stars

I come into Wolves every week And have…

I come into Wolves every week And have been for years. I have excellent service each time I'm here. I have a laugh and it feels like family. The girls at the till are so friendly and knowledgeable especially Usha , Vanessa and Manjit. Please pass on my thanks

19 August 2025
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

We appreciate you taking the time to leave us such positive feedback. We are so happy to hear that you consistently receive excellent service and feel like family when you visit our store. We will pass on your thanks to the team. -AK

Rated 5 out of 5 stars

Another great service

Yet again another great service from wickes on both my deliveries and always getting my products out on time when needed so far all my gravel soil and mulch are wickes products and great value for money and having a fantastic delivery driver Mick he cannot be anymore helpful if he tryed nothing is too much trouble for him no matter how busy he is he is kind patient and very helpful I will only have my orders if I know he will deliver it 👍 👍

19 August 2025
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

We appreciate you taking the time to leave us your feedback. We are so glad to hear that you consistently receive great service and on-time deliveries. It's wonderful to know that our delivery team is so helpful! -AK

Rated 5 out of 5 stars

I got exactly what I ordered in the…

I got exactly what I ordered in the time frame quoted...the driver was first class...

19 August 2025
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi Chris,

We're glad to hear you received your order within the quoted timeframe, and we appreciate you taking the time to share your positive feedback. Thank you for your review!

-Ellysse

Rated 5 out of 5 stars

Efficient and friendly

Easy to find products. Service at the till was fast and polite, with a little bit of room for some banter.

19 August 2025
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi Richard, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

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