Jason has helped us design our kitchen bringing our vision to life. He has been extremely helpful giving us his insights aswell which has helped make decisions and utilise storage and space. Cannot th... See more
Company replied
Location
Switch locationGreenbottom, Chacewater, Threemilestone Retail Park, Truro Cornwall, TR4 8GA, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My family visited Wickes Truro to view kitchens. We were greeted by a lovely lady (Jane) who was really polite, efficient and helpful. She explained the process and after looking around we purchase... See more
Company replied
Leon was very friendly and helped us pick our perfect kitchen and the whole process ran smoothly, their fitter Patrick Light was really friendly and helpful. Very pleased with our new kitchen!
Company replied
Jason from the Kitchen department was excellent. He listened to our desires, guided where we needed help, made changes where we needed to and worked to our budget. Jason was super knowledgeable, pl... See more
Company replied
Company details
About Wickes - Truro
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Greenbottom, Chacewater, Threemilestone Retail Park, Truro, Cornwall, TR4 8GA, United Kingdom
- +441872561101
4.2
Great
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SO pleased with our kitchen
SO pleased with our kitchen! Leon came to look at our space which needed a big redesign. We had some ideas which Leon took into careful consideration but also presented new ideas we had not considered, which have been a wonderful addition to our now complete kitchen. Leon was really patient throughout the whole process, taking time for us to look at every detail. Couldn't recommend more!
2 May 2024
Unprompted review
Reply from Wickes - Truro
Hey Kelly, thanks for your positive feedback, and I'm so happy to learn that Leon was able to help you in our Truro store, it makes us very proud you would recommend us in the future and enjoy your new space! - Dylan
Kitchen fitters will destroy your kitchen
Kitchen floor rose up. Assessed by area manager as due to not enough gaps left. Took 8 months to get another fitter who ripped it all up left it in our garden then blamed the concrete underneath. If that was a problem the original fitter should have assessed and charged for whatever prep work and bonding needed to happen. We are left with a concrete floor and a pile of rubbish in the garden. All base units need to be taken out.
29 August 2024
Unprompted review
Reply from Wickes - Truro
Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD
My new kitchen
Very happy with the service you provided with very polite helpful staff , and lovely kitchens to choose from , I will definitely recommend Leon the designer to my friends and family what a charming young man who knows his design’s and is very good at his job thank you
27 August 2024
Unprompted review
Reply from Wickes - Truro
Hello Sheena, thanks for your five-star review, and I'm glad that you enjoyed the service from Leon in our Truro store. It makes us very proud you're happy with the end result, and enjoy your new space! - Dylan
Leon was very helpful and knowledgeable…
Leon was very helpful and knowledgeable in designing our kitchen . Nothing seemed to be any trouble even when we changed the design a few times 😬 great experience with Wicks . We did go to a few other kitchen suppliers but didn't feel as confident in them as we did with wicks! Roll on October when the kitchen will be installed!
31 July 2024
Unprompted review
Reply from Wickes - Truro
Hey Zoe, thanks for your amazing review, and I'm delighted that Leon was first class throughout your kitchen design. I'm glad you're happy with the service, enjoy your new space! - Dylan
Absolutely awful company!
Absolutely awful customer service. Ordered a bath which turned up cracked and without the fixtures. Spent most of the day trying to get it sorted. After waiting ages to speak to someone we were told someone would call us back. We then had to phone back again 2 hours later. First time they couldn’t even find our account so we had to phone back again. We were told the earliest they could delivery another bath was over 2 weeks later! We were paying a fitter on a daily rate and the bathroom was already ripped out. No care or empathy towards our predicament. The lady was more concerned that she was busy and needed to have her break. We had to order from somewhere else in the end. Even getting a refund was a joke! I would never order from Wickes again.
16 August 2024
Unprompted review
Reply from Wickes - Truro
Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD
Leon was incredibly helpful designing…
Leon was incredibly helpful designing our kitchen and made the experience effortless and very pleasant. We would highly recommend him and the whole team at Wickes!
15 July 2024
Unprompted review
Reply from Wickes - Truro
Hi There, thanks for taking the time to share this feedback. RD
Leon did a really great job in…
Leon did a really great job in designing our office and he gave us a very good price.
20 June 2024
Unprompted review
Reply from Wickes - Truro
Hi Al, thanks for taking the time to share this feedback. RD
Fantastic guidance by Leon at Wickes Truro
Extremely knowledgeable, very professional, pleasure to be guided by. We would definitely recommend Leon and will continue to request his expertise.
21 June 2024
Unprompted review
Reply from Wickes - Truro
Hi Dilly, Thank you for taking the time to leave your Trustpilot review. We're glad to learn about your experience with Leon and how knowledgeable you found them to be. It's great to see that you would recommend Leon to others and continue to ask for Leon's services. - FB
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.