Wickes - Slough Reviews 

91
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TrustScore 4.5 out of 5

4.3

107-113 Farnham Road, Slough Trading Estate, Slough Berkshire, SL1 4UN, GB

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Rated 5 out of 5 stars

Love coming to this store and seeing Shaylee. I’ve been coming to this store quite frequently for multiple projects including my studio. Shaylee has helped me with paint choices, brushes, floori... See more

Company replied

Rated 5 out of 5 stars

Hi as a builder I am a regular customer of wickes. One of the reason is all staff is vey helpful and friendly. Specially Jeeya, she is very polite and helpful. And of course all the staff.

Company replied

Rated 1 out of 5 stars

I purchased Forest Garden Dip Treated Pale Palisade Picket Fence - 6 x 3ft X 6 The quality was rubbish the build quality was rubbish, the wood panels was rubbish numinous panels were warped or sp... See more

Company replied

Rated 5 out of 5 stars

Used Wickes Slough for the supply of our bathroom equipment. Sakib came out to see our bathrooms to discuss what we wanted. He was very helpful with what would work and gave us some great advice regar... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Slough

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 107-113 Farnham Road, Slough Trading Estate, Slough, Berkshire, SL1 4UN, United Kingdom

  • +441753511212

4.3

Excellent

TrustScore 4.5 out of 5

91 reviews

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4.3

All reviews

(91)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service by Jagz @ slough

I was served by Jagz at the slough branch who was highly efficient and effective with my queries. It's always good to speak to somebody with knowledge about the multiple products they sell, a very helpful and friendly chap with a can do attitude made this a pleasant and straight forward trip for me.

19 January 2025
Unprompted review
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Reply from Wickes - Slough

Hi Malkit, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jagz in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great customer service

Visited the Slough branch today to buy timber for a project. Nina was very helpful, polite and professional. Thank-you Nina

7 January 2025
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Reply from Wickes - Slough

Hi Bali, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Nina and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Great customer service from Jagz

Thank you very much Jagz for being so helpful and patient mixing my gloss paint today. Such wonderful customer service - thank you!

4 January 2025
Unprompted review
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Reply from Wickes - Slough

Hi, Eloise. Thank you for taking the time to share your review with us. I'm happy to see that Jagz was able helpful and patient whilst mixing your paint. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

I purchased numerous items for my new…

I purchased numerous items for my new flat and I had to ask the staff members to help me .Unfortunately they were very unhelpful until I managed to find the lovely Indian gentleman called I believe Jay.
He was so polite and helpful .His knowledge of where the products are located is amazing. He was such a credit to your store and is a real asset .It turned a bad experience into a really positive visit.

27 December 2024
Unprompted review
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Reply from Wickes - Slough

HI David, thanks for taking the time to share this feedback, we are pleased to hear that Jay was polite and helpful, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Exceptional Service at Wickes (Slough) - Thanks, Nina!

I recently remodeled my kitchen over Christmas 2024 and visited Wickes (Slough) several times for materials. While all the staff were amazing, I wanted to give a special shout-out to Nina. She served me on multiple occasions, always with a smile and genuine interest in my project and holiday plans. Nina offered helpful advice on discounted products versus full-priced ones, making me feel confident in the store's reliability. Thanks to her exceptional service, I decided to sign up for a trade account today, something I don't usually do as I like to shop around. However, with such great service and a good trade discount, I can see myself exclusively shopping here for my building materials from now on.

2 January 2025
Unprompted review
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Reply from Wickes - Slough

Hi Tyson, Thank you for taking the time to leave a lovely review It is great to hear that you had an excellent experience and that Nina went above and beyond with the customer service delivered. - SW

Rated 5 out of 5 stars

Wickes Kitchen

We recently got our Kitchen from Wickes. It was designed by Jason Fox and only word I can describe our experience is just awesome 🤩

13 November 2024
Unprompted review
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Reply from Wickes - Slough

Hey there, thanks for your five-star review, and I'm delighted that Jason was super helpful throughout your kitchen design. Enjoy your new space! - Dylan

Rated 5 out of 5 stars

Good tools, great service

My mate's just bought a house so he needed quite a lot of garden tools. Brought him to Wickes because they have good quality stuff at great prices. He was served by Nina who is very helpful. She has worked there for many years. Wickes must be doing something right to keep great staff like her for so long.

10 December 2024
Unprompted review
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Reply from Wickes - Slough

Hi Bimble, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Nina and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Thanks very professional gave great…

Thanks very professional gave great customer service Mr Jag
Thank soo much

7 December 2024
Unprompted review
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Reply from Wickes - Slough

Hi, Pamela. Thank you for taking the time to share your review with us. I'm pleased to see that you are happy with the service you have received. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Superb kitchen design and consult experience with Marius

I had the absolute pleasure of working with Marius during my kitchen planning journey, and I couldn’t have asked for a better consultant. From the very first meeting, his kind and friendly manner put me completely at ease. He patiently listened to all my ideas, concerns, and questions—never rushing me and always offering thoughtful advice.

Marius’s depth of knowledge and expertise was evident at every step. He took the time to explain all the options, ensuring I understood every detail before making a decision. His ability to combine professionalism with genuine care made the entire process stress-free and enjoyable.

Thanks to Marius, I now have a kitchen design I am truly excited about. I cannot recommend him enough to anyone looking for exceptional service paired with a warm and understanding approach.

5 December 2024
Unprompted review
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Reply from Wickes - Slough

Hi Guv,
Thank you for leaving a lovely review. We are happy to hear that Marius was able to deliver amazing customer service and design experience! - SW

Rated 5 out of 5 stars

I needed a bathroom renovation fairly…

I needed a bathroom renovation fairly urgently. After some deliberation, I chose to go to Wickes. Following my meeting with Marius Raaths, designer, I decided to settle on Wickes for the project. Marius understood exactly what I was looking for and created a superb design that complimented my smaller sized bathroom. Now that all the work is complete, I am extremely happy with the look and functionality of the bathroom. Thanks for a fantastic design and for being ever so helpful throughout Marius.

8 October 2024
Unprompted review
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Reply from Wickes - Slough

Hi Ved, thanks for taking the time to share this feedback, we are pleased to hear that Marius designed a bathroom exactly as you needed it, and that you are extremely happy with the look of it, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Very small shower room designer - Marius Raaths

We replaced a very old shower room (Shower, WC & washbasin). In our research we visited Slough Wickes with a very good choice of bathrooms on display. Marius helped us with excellent product knowledge, including steering us away from unsuitable products. With that assistance we quickly found products to suit. The only exception was the 2in1 toilet withintegrated wash basin. Unfortunately Wickes do not stock those so we sourced that elsewhere. (Our room was too small for anything else). Marius quickly created our design and was very responsive to slight adaptations as work progressed. The fitter recommended was also excellent. The work and products guaranteed. End to end excellent service. We'd use Wickes again as a result of our experience. Thank you Marius.It was a pleasure to deal with you.

3 November 2024
Unprompted review
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Reply from Wickes - Slough

Hi Jules, thanks for taking the time to share this feedback, we are pleased to hear that Marius provided you with an excellent service froms tart to finish, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Marius Raaths is outstanding

Having not replaced a bathroom for 20 years we were struggling to make progress. We had tried several other routes but when we visited Maarius at Wickes, Slough we began to make progress. He was patient and knowledgeable and following his visit our design began to develop. We discussed the design with Maarius several times and he was always helpful and accommodating. He has a complete knowledge of the equipment and the practical side of installation.
He was a pleasure to deal with. Thank you Marius.

16 October 2024
Unprompted review
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Reply from Wickes - Slough

Hi Bruce, thanks for taking the time to share this feedback, we are pleased to hear that Marius provided you with a great service from start to finish and was a pleasure to deal with, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Bathroom design with Marius

We were so impressed with the service provided by Marius Raaths when we were having our en-suite redone, that we returned to Wickes and had our family bathroom designed by him also. He is personable and knowledgeable, and made sure everything was how we wanted it, providing different options and insight into products. He also helped to ensure installation was organised efficiently.

14 September 2024
Unprompted review
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Reply from Wickes - Slough

Hi Alison, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Marius and how pleased you are with the service they provided. We greatly appreciate this feedback and hope that you enjoy your new space. - FB

Rated 5 out of 5 stars

Great kitchen designer in Wickes, Slough

I would highly recommend Wickes, Slough in particular our kitchen designer Marius Raaths. He listened to our requirements and designed us our dream kitchen. Marius was also helpful and extremely knowledgeable of the appliances when we weren’t sure what to purchase. He went above and beyond for us.

26 August 2024
Unprompted review
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Reply from Wickes - Slough

Hey Louise, thanks for your amazing review, and I'm glad that you enjoyed the service in our Slough store from Marius as he was first class throughout your design. It makes us proud you would recommend us and enjoy your new space! - Dylan

Rated 5 out of 5 stars

Slough Wickes - design consultant Marius Raaths

We are currently in the process of having our kitchen replaced. After talking to quite a few kitchen companies we made the choice to go with Wickes kitchens in Slough. The main reason for making this choice was due to design consultant Marius Raaths. From the moment he visited us to the moment we placed the order, he has been nothing but friendly and professional. He came up with the best design for our kitchen, maximising the space available, positively supporting and advising us using his knowledge and expertise. He was very patient, listening to and answering all of our questions, promptly replying to texts, e-mails and phone calls. We can’t wait for our new kitchen, fantastic product and customer service so far - thank you Marius!

12 October 2024
Unprompted review
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Reply from Wickes - Slough

Hey Nigel, thanks for your five-star review, and I'm glad that Marius in our Slough store was first class throughout your kitchen design, it makes us proud you're happy with the end result, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Great communication and overall…

Great communication and overall experience

4 September 2024
Unprompted review
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Reply from Wickes - Slough

Hey Arek, thanks for your five-star review, and I'm delighted that you enjoyed the service in our Slough store! - Dylan

Rated 5 out of 5 stars

Nina top class staff very helpful and…

Nina top class staff very helpful and lots of knowledge greats every customer and specialy when I am in store she will always great me and ask if I needed something
Will always tell me about offers and if any deal going on.
Keep it up Nina

1 November 2024
Unprompted review
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Reply from Wickes - Slough

Hi Shahzada, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Nina and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Nina at Slough was very helpful

Nina at Slough was very helpful

10 October 2024
Unprompted review
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Reply from Wickes - Slough

Hey Karen, thanks for your amazing review, and I'm delighted that Nina was able to help you out in our Slough store! - Dylan

Rated 5 out of 5 stars

Excellent service

Excellent service
Thank you very much Jag
You went out of your way to help and this is very much appreciated.

7 October 2024
Unprompted review
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Reply from Wickes - Slough

Hi Nikki, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Jag and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Amazing experience in Slough wickes

Amazing experience in Slough wickes, team always ready to help, all shelves were full of stock so I got everything I needed at the same time, store was nice and clean

2 October 2024
Unprompted review
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Reply from Wickes - Slough

Hey Billy, thanks for your five-star review, and I'm glad you enjoyed the amazing service in our Slough store! - Dylan

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