Really happy with my purchase of acoustic wall panelling and paint got what I needed at a very good price, The staff member I interacted with at the Plumstead store (Mark) was very chatty, friendly an... See more
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Booked an in home visit at 14:30. Their rep (Paul) called 14 minutes before the appointment already sounding uninterested and with no intent of coming in. Wanted to see if they can get us to spend at... See more
Company replied
Wasn't sure what I needed spoke to one of the staff members Jay how was knowledgeable about all the products and assisted me me on choosing the right product.Jay was so helpful
Company replied
Samantha and her colleague - whose name I didn’t catch - were so, so helpful. I honestly had stopped going to this Wickes because I could never find anything or anyone to help. But this visit was comp... See more
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Company details
About Wickes - Plumstead
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
94 Kings Highway, Plumstead, London, SE18 2BG, United Kingdom
- +442082765500
4.5
Excellent
109 reviews
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I when to Wickes today to get so parts…
I when to Wickes today to get so parts for trade and needed some help and a member of staff called mark came to help me fine the parts and gave me some good advice and was very polite and helpful to me
9 September 2026
Unprompted review
Reply from Wickes - Plumstead
Hi Harry, We're so pleased to hear about your fantastic experience! It's wonderful that Mark was able to help you find the parts you needed and provided such polite and helpful advice. We truly appreciate your kind feedback. - Sean
Thanks mark for giving 5 star customer service
Came in to the store today was looking for some fillers I must have walked passed the isle about 5 time a gentleman called mark asked if I needed help In finding what I was looking for, he took me straight to what iwas looking said if I need any help in anything else to come find him an he will help *5 star customer service from will defo be coming back
9 September 2026
Unprompted review
Reply from Wickes - Plumstead
Hi Jodie, We are so pleased to hear about your positive experience and that Mark was incredibly helpful in finding what you needed. We appreciate your kind feedback. - Sean
Staff was really helpful
Staff was really helpful, Jay gave good advice on what product to choose and made sure to check if they had anymore stock while I was in store.
9 September 2026
Unprompted review
Reply from Wickes - Plumstead
Hi Kavitha, Thank you for taking the time to share your review with us. We're really pleased to hear that Jay member was helpful, offered good advice, and checked stock for you during your visit. - Sean
Positive experiences
Having another positive review in this store. Staff were helping me always and Im finding all materials Im need. Thanks you again wickes in the Plumstead store
6 September 2026
Unprompted review
Reply from Wickes - Plumstead
Hi Rajan, We're so pleased to hear about your continued positive experiences and that our team is always helpful in finding the materials you need. Thank you for your kind feedback. - Sean
Wasn't sure exactly what I was looking…
Wasn't sure exactly what I was looking for, Bella took the time to listen and help me with what I needed, she was very patient and I was very grateful for her help.
7 September 2026
Unprompted review
Reply from Wickes - Plumstead
Hi Kathryn, We're so pleased to hear that Bella was able to provide such patient and helpful assistance. It's wonderful to know that they took the time to understand your needs. Thank you for your kind feedback. - Sean
Just wanted to thank Bella for helping…
Just wanted to thank Bella for helping me on Sunday, she helped me find what I needed and even helped me with heavier items by putting them in the car for me! Very polite and helpful.
6 September 2026
Unprompted review
Reply from Wickes - Plumstead
Hi Pauline, We're so pleased to hear about your positive experience! It's wonderful that Bella was able to help you find what you needed and assist with heavier items, providing polite and helpful service. - Sean
Went in to place an order for delivery
Went in to place an order for delivery, Bella’s was great help and knowledgeable
7 September 2026
Unprompted review
Reply from Wickes - Plumstead
Hi Gary, we are so pleased to hear that one of our team members provided such great help and was knowledgeable when you placed your order for delivery. Thank you for your kind words! -LG
Very good service didn’t know exactly…
Very good service didn’t know exactly what I actually needed but I explained to one of the staff (Mark) what I was doing to replace a lock on my side gate and he went through and explained what I needed to do and best way to replace the lock which was very helpful
Thank you Mark
6 September 2026
Unprompted review
Reply from Wickes - Plumstead
Hi Richard, We're so pleased to hear about your positive experience! It's wonderful that Mark was able to explain what you needed and the best way to replace your lock. We appreciate your kind feedback. - Sean
Great service from Mark!
7 September 2026
Unprompted review
Reply from Wickes - Plumstead
Hi Frederick, We appreciate you sharing your positive experience with us. We are so pleased to hear that you received such great service from Mark. Thank you for your kind feedback. - Sean
Came to the store yesterday and was…
Came to the store yesterday and was helped by Mark and found the bits I needed 10/10 service
7 September 2026
Unprompted review
Reply from Wickes - Plumstead
Hi Andreas, Thanks for your five-star review! We're so happy to hear that Mark was able to help you find exactly what you needed. - FC
Marks the king
Had a really good experience at Wickes thanks to Mark. He was friendly, helpful and took the time to help me find exactly what I needed without making me feel rushed. Really appreciated his advice and customer service. A credit to the store.
7 September 2026
Unprompted review
Reply from Wickes - Plumstead
We're so pleased to hear about your fantastic experience! It's wonderful that Mark was friendly, helpful, and took the time to assist you without making you feel rushed. We truly appreciate your kind feedback. -AK
Store manager assisted me with my…
Store manager assisted me with my purchase of a kitchen alongside John. Great experience throughout and will definitely recommend to friends and family.
5 September 2026
Unprompted review
Reply from Wickes - Plumstead
Hello Janet, Thank you for taking the time to share your experience with us. We're really pleased to hear that the store manager and John provided such great assistance with your kitchen purchase. We appreciate your kind feedback and recommendation! - FC
Samantha and her colleague were great
Samantha and her colleague - whose name I didn’t catch - were so, so helpful. I honestly had stopped going to this Wickes because I could never find anything or anyone to help. But this visit was completely different. Samantha and her colleague helped me find a long list of items that were all over the store and actually made sure I found them. Complete sea change to what I’m used to at this Wickes. I will start shopping there again after that.
3 September 2026
Unprompted review
Reply from Wickes - Plumstead
Hi Dania, We are so pleased to hear about your recent positive experience and that Samantha and our colleagues were able to assist you so effectively. It's wonderful to know that their help in locating your items has encouraged you to shop with us again. We truly value your feedback and look forward to welcoming you back. - Sean
Jay helped me find what I needed…
Jay helped me find what I needed although he was super busy.
2 September 2026
Unprompted review
Reply from Wickes - Plumstead
Hi Anjan, We are so glad our team member provided excellent assistance, even during a busy time and your feedback is appreciated too! - FC
Excellent service
Excellent service, very knowledgeable and helpful for staff. Samantha was of great assistance, very professional and helpful.
4 September 2026
Unprompted review
Reply from Wickes - Plumstead
Hi Marcus, We're so pleased to hear that you received excellent service and found our staff especially Samantha to be very knowledgeable and helpful. It's wonderful to know that one of our team members was of great assistance and very professional. - Sean
Was looking for particularly products…
Was looking for particularly products in which a member of staff named Jay assisted and was very helpful
2 September 2026
Unprompted review
Reply from Wickes - Plumstead
Hi, Mark. Thank you for taking the time to share your review with us. We're delighted to see that, Jay was able to help you find the product you needed. Thank you again for your kind feedback. - Scott H
I couldn’t find items I needed so asked…Samantha who kindly found all I needed.
I couldn’t find items I needed so asked a member of staff who very kindly helped me find what I was looking for. Samantha was polite and friendly.
28 August 2026
Unprompted review
Reply from Wickes - Plumstead
We're so pleased to hear that Samantha was able to help you find the items you needed, Cheryl. It's wonderful to know that she was polite and friendly. - Andrew
We visited Wickes in Plumstead today
We visited Wickes in Plumstead today. Jay assisted us and he was nothing short of amazing. He was helpful and knowledgeable, sharing his expertise. He listened and advised us appropriately. Great job ! Highly recommend! Thank you Jay !
28 August 2026
Unprompted review
Reply from Wickes - Plumstead
Hi Nicola, We are so pleased to hear about your positive experience and that Jay provided such helpful assistance. It's wonderful that they could assist you with impressive customer service! - Sean
Got exactly what I went into store for
Got exactly what I went into store for
I has for help from a store worker
He was very helpful 10/10 Jay
There was quiet a wait at the till tho
25 August 2026
Unprompted review
Reply from Wickes - Plumstead
We're so glad we could help you find what you needed and appreciate your kind words about Jay. We'll address the wait times as we value your feedback, and it helps us to improve. - Andrew
Every time I visit I find Jay to help…
Every time I visit I find Jay to help me. He’s always really busy but will stop whatever he’s doing to assist me. Wickes need more staff like him!
25 August 2026
Unprompted review
Reply from Wickes - Plumstead
We're so pleased to hear about your positive experiences with Jay, Ann! It's wonderful to know that his dedication to assisting you, even when busy, has made such a difference. We truly appreciate you sharing your kind words. - AB
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