Wickes - Perth Reviews 

95
•
TrustScore 4.5 out of 5

4.6

Old Market Place, 1 St Catherines Retail Park, Perth Perthshire, PH1 5XD, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I had arrived to a warm smile from the colleagues at the till. After looking around for a minute or so the cashier approached me asking if I needed any help. Which on this occasion I actually did. Esc... See more

Company replied

Rated 5 out of 5 stars

Went to Wickes Perth on 1st July for plasterboard/cement board - Ross gave me the information I needed to decide on the right product which was carried for me to the checkout. My purchases were then... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Wickes Perth who donated bottles of water and lining paper to JGN Dance Attic for our kids who performed their show at the weekend. Also a big shoutout to Angie Kelday who deliver... See more

Company replied

Rated 5 out of 5 stars

We bought slabs, sand and cement for a garden project over two visits to the Perth store and was served by Stephen. We were very happy with the service received as Stephen was friendly, knowledgeabl... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Perth

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Old Market Place, 1 St Catherines Retail Park, Perth, Perthshire, PH1 5XD, United Kingdom

  • +441738643985

4.6

Excellent

TrustScore 4.5 out of 5

95 reviews

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4.6

All reviews

(95)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I went in the store with a vague idea…

I went in the store with a vague idea of what I wanted. I approached Aakriti. Who sorted me out and I left with want I wanted and some advice on Joe to do the job.

26 October 2026
Unprompted review
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Reply from Wickes - Perth

Hello Donald, We are glad you enjoyed your experience. We are happy our team helped you find the right items and gave useful advice for your project. - FC

Rated 5 out of 5 stars

Great customer service

I went into the Perth store today for top soil and have to give Stephen a shout out. He loaded up my car for me with 10 bags of top soil. He was really helpful and nothing was too much trouble.

4 October 2026
Unprompted review
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Reply from Wickes - Perth

Hi M Rimmer. Thank you for sharing your feedback with us. We are delighted to hear that Stephen was so helpful during your recent visit and took the time to assist you with getting your items loaded into your vehicle. It is wonderful to know you had such a positive experience, and we truly appreciate your kind words. - Andrew

Rated 5 out of 5 stars

Millie was amazingly helpful with…

Millie was amazingly helpful with finding tiles and paint for my bathroom!! thank you so much xx

25 September 2026
Unprompted review
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Reply from Wickes - Perth

Hello Harley, Thank you for taking the time to share your review with us. We're so pleased to hear that Millie was amazingly helpful with finding tiles and paint for your bathroom! -JG

Rated 5 out of 5 stars

Very helpful and patient advice from…

Very helpful and patient advice from Paul Wilson

23 September 2026
Unprompted review
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Reply from Wickes - Perth

Thank you for your wonderful five-star review, George! We are so pleased to hear that you received helpful and patient advice from Paul. We truly appreciate your kind feedback. - Andrew

Rated 5 out of 5 stars

Great service

Great service. Colleague called Steven helped me get something from the closed off section. Confirmed his colleagues had stopped the forklift so I could enter and get the fence posts. Then helped me out to the car with the posts and 2 bags of postcrete. Very helpful man

20 September 2026
Unprompted review
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Reply from Wickes - Perth

Thanks so much for sharing your experience! It’s fantastic to hear Steven went above and beyond to help you safely get everything you needed, and even gave you a hand out to the car. -JG

Rated 5 out of 5 stars

We were served by an assistant called Steven

We were served by an assistant called Steven in the Perth shop and he was great! The tiles that I was looking for weren’t in stock, so he kindly ordered me a sample to be delivered straight to my home.

16 September 2026
Unprompted review
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Reply from Wickes - Perth

Hi Anna, We're so pleased to hear about your fantastic experience! It's wonderful that Steven was able to kindly order a sample for home delivery when the tiles you were looking for weren't in stock. We appreciate your kind feedback. - Sean

Rated 5 out of 5 stars

Gemma at the Perth Wickes was…

Gemma at the Perth Wickes was incredibly helpful on my last two visits. She gave me advice and found the right products that best suited my needs. Best experince!

11 September 2026
Unprompted review
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Reply from Wickes - Perth

We're so pleased to hear about your excellent experience and that Gemma provided such helpful advice, finding the right products for your needs, Lucy. It's wonderful to know you had the best experience! - Andrew

Rated 5 out of 5 stars

Really helpful staff member

At the Perth branch. Really helpful staff member (think his name was Stevie) helped me find what I needed - I never would have otherwise. Listened and was cheery. So good to get that face-to-face personal & knowledgeable service.

10 September 2026
Unprompted review
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Reply from Wickes - Perth

Hi Philip, We're so pleased to hear about your positive experience at our Perth branch. It's wonderful that Stevie provided such helpful, personal, and knowledgeable service, making your visit enjoyable. - Sean

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. I visited the Perth store for slabs and one of the staff gave me a hand to load them onto the trolley without needing to be asked. The staff are always like this and know their stuff.

10 September 2026
Unprompted review
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Reply from Wickes - Perth

Hi K Watson, We're so pleased to hear about your positive experience at our Perth store! It's wonderful that our team was helpful and knowledgeable, assisting you without being asked. Thank you for your kind feedback. - Sean

Rated 5 out of 5 stars

Great service and Friendly team

Great service and Friendly team. Was in looking for a worktop and the team couldn’t be more helpful

5 September 2026
Unprompted review
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Reply from Wickes - Perth

Hi, Ryan. Thank you for taking the time to share your review with us. We're delighted to see that you found our service to be great and staff to be friendly. Thank you again for your kind feedback. - Scott H

Rated 1 out of 5 stars

Avoid Wickes like the plague

Absolute shambles - don’t waste your money - Wickes don’t care , won’t respond to you - have tried store, store manager , area manager , customer complaints and now even managing director and nobody can be bothered to reach out to resolve .Bought in June and still waiting for a completion date- at least one month probably talking 2-3 month delay in replacing bathrooms and no firm date - shocking and atrocious - will never buy another product from them again

3 September 2026
Unprompted review
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Reply from Wickes - Perth

Hi, Doogs. Thank you for taking the time to share your review with us. We're sorry to hear about your experience and understand how frustrating these delays and lack of communication must be. This is not the level of service we aim to provide, and we appreciate you bringing your concerns to our attention. I've sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Rated 5 out of 5 stars

Helpful Staff

I asked one of the staff (Steve) from the Perth branch, if he could assist me in lifting heavy packs of Laminate flooring into my car, as I had injured hurt my back. He couldn’t have been more helpful or polite if he’d tried. So thank you Steve.

3 September 2026
Unprompted review
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Reply from Wickes - Perth

We are so pleased to hear about the excellent assistance you received from Steve. We always aim to provide helpful and polite service, and it's wonderful to know we succeeded during your visit. -AK

Rated 5 out of 5 stars

I had a really good visit in the Perth…

I had a really good visit in the Perth store today,
I was helped by a very lovely young man called Steven , I was unable to lift a couple of my items into my car and he went above and beyond to help me.
Thank you so much 😊

20 August 2026
Unprompted review
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Reply from Wickes - Perth

Hi Margaret, Thank you for your review and kind words about our store colleague Steven in our Perth store. We appreciate your review and your business.

Rated 5 out of 5 stars

Steven was very polite and mannerly as…

Steven was very polite and mannerly as well as helpful. A very personal welcoming manner

16 July 2026
Unprompted review
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Reply from Wickes - Perth

Hi, David. Thank you for taking the time to share your review with us. We're really pleased to see that Steven was polite and helpful during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Steven was very helpful picking up my…

Steven was very helpful picking up my bags of cement for me & advising me the best Woodville to buy, then he took them out to my car

3 July 2026
Unprompted review
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Reply from Wickes - Perth

Hi Tom, We appreciate you sharing your feedback. We are so glad to hear about the great assistance you received with your purchases and getting them to your car. - Sean

Rated 5 out of 5 stars

Great customer service at Wickes Perth

Went to Wickes Perth on 1st July for plasterboard/cement board - Ross gave me the information I needed to decide on the right product which was carried for me to the checkout. My purchases were then carried to my car by Ajae. Both customer assistants were friendly and a credit to Wickes.
I returned to the same branch on 2nd July and received excellent customer service from Stephen when I bought a second piece of cement board which was also carried to my car. Great service both days and great choice of the products I needed.

1 July 2026
Unprompted review
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Reply from Wickes - Perth

Hi Debbie, we are so pleased to hear about your excellent experience at our Perth branch. It's wonderful that our team members were friendly, helpful, and provided such great service on both your visits. -LR

Rated 5 out of 5 stars

The tops!

Requiring to replace our en suite, I called into my local Wickes in Perth where I’d already experienced helpfulness, and sorting the en suite was done so efficiently and considerately by Paul Wilson who recognised what was required and had it all sorted and ordered in no time. Having previously been to another DIY store where it took nearly six months to get the bathroom organised, Paul’s ability to see what was required and to advise was so much less stressful.
The staff here are so friendly and helpful, I wouldn’t go anywhere else now.

1 July 2026
Unprompted review
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Reply from Wickes - Perth

Hi Marjorie, we are so pleased to hear about your excellent experience with Paul and the efficient sorting of your en suite. It's wonderful that he provided such helpful and considerate assistance. Thank you for your kind feedback. -LR

Rated 5 out of 5 stars

Amazing service from Wickes Perth who…

Amazing service from Wickes Perth who donated bottles of water and lining paper to JGN Dance Attic for our kids who performed their show at the weekend. Also a big shoutout to Angie Kelday who delivered them to us and who volunteered on her 2 days off to help us with the show over the weekend. Fab help, 10/10 service from her.

19 June 2026
Unprompted review
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Reply from Wickes - Perth

Hi Alexandra, we're so happy to hear about your positive experience and the wonderful support for the kids' show! We truly appreciate your kind words and are glad we could help. -LR

Rated 5 out of 5 stars

A massive thank you to Wickes Perth

A massive thank you to Wickes Perth for providing a community donation to Fair City Reds 2014. This support is hugely appreciated, thank you for investing in local grassroots football and supporting the young players in our community! ❤️⚽️👏

24 June 2026
Unprompted review
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Reply from Wickes - Perth

Hi Sarah, we're so happy to hear our community donation to Fair City Reds 2014 was appreciated. We're happy to support local grassroots football and young players in your community. -LG

Rated 5 out of 5 stars

Can I please place on record my sincere…

Can I please place on record my sincere thanks to the staff who were unbelievably helpful in assisting us regarding a community donation. Their help, patience and customer service went above and beyond anything i have experienced previously. Defo 6 stars if I could have!

5 June 2026
Unprompted review
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Reply from Wickes - Perth

Hi, Alan. Thank you for taking the time to share your review with us. We're delighted to see that your local store was able to help you via our community programme. Thank you again for your kind feedback. - Scott H

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