Wickes - Oldham Reviews 

77
TrustScore 4.5 out of 5

4.6

Larch Street, Oldham Lancashire, OL8 1TA, GB


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Rated 5 out of 5 stars

Ordered a kitchen from Wickes Oldham which was delivered promptly. Unfortunately when we came to install the sink it was broken in 2 pieces in the box. Wickes website said I should go into the store... See more

Company replied

Rated 5 out of 5 stars

I have been a Trade Account her with Wickes, since 2022, prior to this I buy from B & Q, and Howarth Timber. Nico based at the Oldham, Lancashire : - had vast amount of product knowledge, sin... See more

Company replied

Rated 1 out of 5 stars

1 star and that is to much missing part wrong items delivered even delivered to wrong house parts lest on top of someone's bin what a joke staged Wren kitchens off should of gone there payed £10.000 f... See more

Company replied

Rated 5 out of 5 stars

ordered easily and delivered quickly. may i say your driver Sohail Khan went above and beyond with this delivery he placed all the wood safely and made sure the pathway was clear, he is very professio... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Oldham

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Larch Street, Oldham, Lancashire, OL8 1TA, United Kingdom

  • +441619042700

4.6

Excellent

TrustScore 4.5 out of 5

77 reviews

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4.6

All reviews

(77)

13,869 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered a kitchen from Wickes Oldham…

Ordered a kitchen from Wickes Oldham which was delivered promptly. Unfortunately when we came to install the sink it was broken in 2 pieces in the box.
Wickes website said I should go into the store I bought it from which I did. The lady in the kitchen design dept. couldn’t have been less interested and was absolutely no help at all which was disappointing to say the least.
A young lady on the checkout called Nico saved the day, she rang customer services for me there and then and got the ball rolling. The result was a new sink delivered in just over a week. She’s is a lovely young lady who has served me a few time, always happy always chirpy, always helpful. Thanks Nico, I may owe you a box of celebrations👍

4 June 2026
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

Hey Patrick, Thanks for sharing your experience. We are sorry to hear about the initial issue with the damaged sink and the unhelpful interaction you had. We're delighted that Nico was able to assist you efficiently and resolve the situation. - Dylan

Rated 5 out of 5 stars

Nico at Oldham, Lancashire is helpful

I have been a Trade Account her with Wickes, since 2022, prior to this I buy from B & Q, and Howarth Timber.

Nico based at the Oldham, Lancashire :
- had vast amount of product knowledge, since I was confused by YouTube videos,
- was very polite and patient,
- was very helpful with my heavy trolley,
- saved me money with her suggestion, so I bought an alternative product from Wickes,

There have been 2 other staff members at the Oldham Store who are totally opposite, which made me go Wickes in Bury instead (past 6 months)- until I met Nico. What a star!!!

16 June 2026
Unprompted review
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Reply from Wickes - Oldham

Hi Network Recovery, We are so pleased to hear about your positive experience with Nico. It's wonderful to know that their product knowledge, politeness, and helpfulness made such a difference. We appreciate you sharing your feedback. - Sean

Rated 5 out of 5 stars

Fantastic service!

sent into the wicks branch at Oldham.
Was served by Nico, quick , efficient, and my materials were booked Asap for delivery. Brilliant!!

19 June 2026
Unprompted review
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Reply from Wickes - Oldham

Thanks for taking the time to leave your 5-star review, Robert. We're so glad to hear about your positive experience with Nico in-store. We appreciate you sharing your feedback and kind words. - AB

Rated 4 out of 5 stars

Everything was great including delivery…

Everything was great including delivery except for 3 lengths of decking were faulty (1 split, one crushed and one chipped). I am managing to work around this but if I would have had room in my car I would have selected undamaged decking.

22 April 2026
Unprompted review
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Reply from Wickes - Oldham

We appreciate your feedback, Gill. We're sorry to hear about the damaged decking and understand your frustration. We are reviewing our quality control to prevent this. - Andrew

Rated 5 out of 5 stars

ordered easily and delivered quickly

ordered easily and delivered quickly. may i say your driver Sohail Khan went above and beyond with this delivery he placed all the wood safely and made sure the pathway was clear, he is very professional and polite and an asset to your company. please pass on my sincere thanks to him.

7 May 2026
Unprompted review
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Reply from Wickes - Oldham

Thank you for leaving your 5-star review Bernadette. We're happy to hear that your order was delivered quickly. We appreciate you letting us know that Sohail went above and beyond to ensure the delivery was smooth and safe. We will pass on your thanks!😊 - Andrew

Rated 5 out of 5 stars

Big thanks to sohail khan @ the Oldham…

Big thanks to sohail khan @ the Oldham branch. Quick and easy delivery. top stuff

4 May 2026
Unprompted review
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Reply from Wickes - Oldham

Hi EmpH,

We're delighted to hear that you had a quick and easy delivery experience. We appreciate your kind words! -Ellysse

Rated 5 out of 5 stars

Fantastic service from the team

Fantastic service from the team, especially Tracy, Gemma and Nick

1 May 2026
Unprompted review
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Reply from Wickes - Oldham

Hi Khan,

We appreciate your kind words! We're happy to hear that you had such a positive experience with our team. Thanks for your feedback. -Ellysse

Rated 5 out of 5 stars

Fantastic staff here made a few trips…

Fantastic staff here made a few trips over the week starting spring projects Nic and Gemma were very helpful going above and beyond they seem to have everything in every visit and also helpful with a few problems I came across this store is my go to well done every one there a great experience all round

25 April 2026
Unprompted review
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Reply from Wickes - Oldham

Hi, Brendan. Thank you for taking the time to share your review with us. We're really pleased to see you find our staff to be fantastic, especially Nic and Gemma who both go above and beyond to provide an excellent shopping experience. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Excellent customer service

Served by Nico at Oldham, returned left over tiles that were purchased from Stockport, she rang Stockport and facilitated the refund, very helpful, courteous.

12 April 2026
Unprompted review
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Reply from Wickes - Oldham

Hi Abdul, We appreciate you taking the time to leave us your feedback. We're happy to hear that Nico was helpful and courteous in facilitating your refund. -Summer M

Rated 5 out of 5 stars

John in Oldham store made my Sunday…

John in Oldham store made my Sunday morning easy for me as he was already busy stacking stock on shelves and still had a smile on his face when I asked him where 2 different items were and rather than tell me which isle like most he actually went to the location and pointed them out to me he was happy to help me and had a smile that made me smile too keep up the good work

12 April 2026
Unprompted review
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Reply from Wickes - Oldham

Hi David, We appreciate you sharing your experience at our Oldham store. We're happy to hear that John was helpful and made your Sunday morning easier. Thank you for your positive feedback. -Summer M

Rated 5 out of 5 stars

Helpful Staff

Couldn't find an item I was looking for and a staff member called Nico was super helpful in locating the item for me. Always had good service from this store and will continue to use them on this basis.

3 April 2026
Unprompted review
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Reply from Wickes - Oldham

Hello Stuart, thank you for your wonderful feedback, and I'm delighted you enjoyed the service from Nico in our Oldham store! - Dylan

Rated 5 out of 5 stars

Wickes Oldham

We needed some help within the store on Good Friday and Nick was called over the tannoy by Tracey who was very pleasant, he appeared almost immediately and he could not have been more helpful..I would definitely recommend this store the customer service was the best I’ve seen in a long time!

3 April 2026
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

Hey Alison, thank you for your wonderful feedback, and I'm glad that Tracey and Nick were super helpful throughout your visit to our Oldham store! - Dylan

Rated 5 out of 5 stars

Very very helpful

Very very helpful!

Ordered a lot of concrete blocks and the staff very kindly helped me put it into my car.

So so lovely and helpful, would recommend !

4 April 2026
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

Hey Nicole, thank you for your wonderful review, and I'm delighted that the staff in our Oldham store were able to help you out! - Dylan

Rated 5 out of 5 stars

Nico was excellent at helping me find…

Nico was excellent at helping me find the items I needed. All staff were friendly and I highly recommend you should check the store out.

31 March 2026
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

Hi Josh,

It's great to hear that Nico was able to help you find what you needed. We appreciate your kind words about the friendly staff. Thank you for sharing your experience and recommendation. -Ellysse

Rated 5 out of 5 stars

I have spoken to a lovely employee of…

I have spoken to a lovely employee of yours called Nico what an absolute pleasure she was I have spoken to her twice this week over a delivery I was expecting an me having difficulty at being at home for it with me working Nico as gone above an beyond to help me out with this she was so helpful Nico is a credit to your store I truly hope you tell Nico about this message as she deserves to be told.what a fantastic employee she is an thankyou so much Nico for all your Help thank you again Julie this was wickes store oldham

25 March 2026
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

Hi Julie, We're so happy to hear about the positive experience you had. It's wonderful to know Nico was so helpful with your delivery. We appreciate you taking the time to share your feedback and will certainly pass your kind words on. - Sean

Rated 5 out of 5 stars

Often come to this Wickes

Often come to this Wickes! Lovely customer service, great service from your employee Nico who helped me pick out the right paint colour for my living room!

21 March 2026
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

Hi Faru, Thanks for taking the time leaving your review. We are happy to hear that Nico was able to help you find the right paint that you wanted for your living room this is the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Julie provided a first class design…

Julie provided a first class design service and came up with some really good solutions

6 October 2025
Unprompted review
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Reply from Wickes - Oldham

Hi Chris, We're happy to hear that the design service from Julie met your expectations and that you found the solutions helpful. Thank you for your positive feedback! - Sean

Rated 5 out of 5 stars

Nico was extremely helpful and friendly…

Nico was extremely helpful and friendly 👍

10 March 2026
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

Hi Mark, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Nico was able to provide quality customer service! -SM

Rated 5 out of 5 stars

Tanya who helped is choose our kitchen…

Tanya who helped is choose our kitchen was very helpful and is a credit to your company

10 February 2026
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

Hi Paul,

We appreciate you sharing your experience with us. We're so happy to hear that Tanya was helpful during your kitchen selection! -Ellysse

Rated 5 out of 5 stars

We couldn’t thank Tanya in the Oldham…

We couldn’t thank Tanya in the Oldham store enough! She was amazing throughout our whole experience, very knowledgeable and attentive. She made our experience very easy and gave us some fab hints and tips! I would 100% recommend Tanya!

3 March 2026
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

Hi Chelsie, we appreciate you taking the time to leave us such a wonderful review. We're so glad to hear that the service you received was amazing and that you found it to be a very easy experience. -LG

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