Wickes - Newport Reviews 

Staff at the newport branch are very helpful and polite and will go out of there way to help,the two members of staff i dealt with today where Jill and Mandy 5 stars for the two of them thank you

I visited the Newport store to purchase wood treatment, Mandy was very helpful, thank you.

Mandy was very polite and helpful

Went to the local Newport Wickes today looking for accessories for my bathroom I asked for help and Morgan took me to the right department and helped me with everything great customer service 😃

Visited Wickes at Newport today, Jill went over and above to ensure our order was fulfilled even though some items were not available on the shelf. She looked after us as always.
Simon & Ian

Excellent service from Jill in the Newport store today

Helpful staff and good range of products.

Jill and Mandy are always helpful and friendly. I can rely on Wickes to stock everything I need for my business. Thank you very much!

Wickes, Newport staff are always polite and helpful. Today, Andrew was no exception as was especially helpful with our order We would highly recommend this store.
Julie, Newport

At the newport gwent branch today. Staff member jill went out of her way to help me find what I wanted ..
Great service..
Nice to come across a valuable member of your team

Just wanted to share my thanks to Mandy (Store Manager) who couldn’t have been more helpful with an issue that I had with some cement boards that I had purchased. Despite the store being incredibly busy, she gave me time, she listened and she resolved my query. Excellent customer service, I will definitely return to Wickes Newport again for my DIY materials.
Huge thanks once again.
Mr Underwood

Paid to have a new bathroom fitted by Wickes. Absolutely nightmare from the very beginning, the shower screen was fitted with only allowing 12” gap to enter the shower area. The copper pipe to the radiator ran two foot along the skirting board before connecting to the radiator. Their workmanship was a terrible and they never finished the job. Would never recommend them to anyone.

I visited Wickes today looking for two products along with some recommendations and was assisted by a very polite and helpful young man named Jake who said he was fairly new, well Wickes this young mans recommendations saved me on time and cost and I have to say he was the most respectful and Polite youngster I’ve met in a long while.

Writing on behalf of a family member whom visited the store today to purchase a few items and Mandy assisted him with his purchases and payment. He would like to share a BIG thank you to Mandy she was very pleasant, patient, friendly and courteous. Being of the older generation with a hearing impairment his experience of being at Wickes was pleasant and comfortable.

My Mother in law Visited Newport Wickes Store to mix paint and purchase. On her behalf she asked me to give a special mention to the assistant who assisted her. He was very helpful and helped her to decide my choice of preference. I would like to give a special mention to Jake the assistant who was kind, friendly & very professional with his advice.

Best service from Mandy and team

Always helpful staff particulary mandy also a good range of products.

Huge thanks to Wickes Newport for support with some tins of paint for Riverside Rovers AFC to enable us to give our changing rooms at Shaftesbury Park a refresh ahead of the new season! The process was really simple, and as we’re local the support to our cause was seamless. Thanks again to the staff, Scott especially, for having it all ready for us to collect. Can’t recommend you enough! We’ll share our progress soon! Thanks again! Karl and Owain at Riverside Rovers AFC, Newport

Thanks to mandy she was looking after my delivery I was stressed about it, the driver didn't find the place I think but she called me few times to check if everything is ok and delivery received,great customer service very helpful and helping the new young staff aswell with her experience, thank you mandy

Waited in all day for my parcel to be delivered as it was due today. The company XDP didn't deliver as they were supposed too.
I contacted wickes to chase the delivery up due to XDP not having a contact number or email to make any contact, of course XDP didn't get back in touch with wickes either.

I wouldn't use XDP if it paid me, one of the worst courier companies running in the UK and it's put me off ever shopping with wickes again.

Very helpful staff - particularly Mandy