I had reason to visit Wickes-Minworth yesterday, upon getting home I realised that I'd lost my front door key and an electronic remote which operates the shutter door at my business unit. These had be... See more
Company replied
Walmley Ash Road, Sutton Coldfield, Minworth West Midlands, B76 1FG, GB
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I had reason to visit Wickes-Minworth yesterday, upon getting home I realised that I'd lost my front door key and an electronic remote which operates the shutter door at my business unit. These had be... See more
Company replied
I’ve just been into wickes minworth branch this morning . Store manager Bev happy too exchange returned goods without a receipt as I had miss placed the receipt. Overall experience with the comp... See more
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I have been served by Laura every time I have been to wickes in my home renovation process , she has been the biggest help and has made the horrible process of trips to and from wickes for forgotten i... See more
Company replied
Absolutely terrible attitude with the female staff member at the sore today. I asked to see about a M class hover she shrugged her head as if I was talking another language and to get help about a hov... See more
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Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Walmley Ash Road, Sutton Coldfield, Minworth, West Midlands, B76 1FG, United Kingdom
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Becky is really great and helpful, whenever I want something she gives me advice. There is another girl who works there called Tia she is friendly and helpful as well.
Cheers guys
Karwan

Reply from Wickes - Minworth
I had reason to visit Wickes-Minworth yesterday, upon getting home I realised that I'd lost my front door key and an electronic remote which operates the shutter door at my business unit. These had been attached to my car key but no longer were. Today I returned to the store and upon asking two members of staff, Becky and Marie, if my lost items had, by any chance, been handed in the ladies were happy to present them to me, fully intact. Their smiles matched mine! Two lovely, helpful people. Becky, Marie, thank you. I love you! xx

Reply from Wickes - Minworth
Wickes need more staff members like Laura , very helpful and great attitude towards customers!!

Reply from Wickes - Minworth
I’ve just been into wickes minworth branch this morning . Store manager Bev happy too exchange returned goods without a receipt as I had miss placed the receipt.
Overall experience with the company.
I’ve used wickes for over 10 years, always happy too help and offer the service you would expect.
Many thanks team

Reply from Wickes - Minworth
Very good available to find everything easy, Laura made it easier, very good helpful

Reply from Wickes - Minworth
Super customer service. Laura was very helpful regarding trade membership, thus getting 10% discount on our flooring purchase.

Reply from Wickes - Minworth
I have been served by Laura every time I have been to wickes in my home renovation process , she has been the biggest help and has made the horrible process of trips to and from wickes for forgotten items a lot better. I have never walked out without a smile on my face after being served by Laura.

Reply from Wickes - Minworth
A brilliant member of the Wickes Team, Ben at the Minworth Store in Sutton Coldfield helped me when I could find a product on the shelves. Ben check the stock, found the stock, carried it to the checkout and then to my car. His kind help and courtesy totally made my day. Thank you Ben. Keep in going the extra mile. You will get far.

Reply from Wickes - Minworth
Laura was really helpful in reserving us 3 tins of paint that just into stock.
It was much appreciated.
Thanks David Pears

Reply from Wickes - Minworth
Really friendly and well stocked store, staff are always happy to help with queries. Wendy and Laura have been super helpful today. This store would definitely be my first choice throughout my house renovations! :)

Reply from Wickes - Minworth
Hi,I am from Devon went to your store minworth Laura the girl help us was so polite nothing was to much such a nice person if you were going to have anyone represent your company this would be the girl.thank you do so much...Mr Conway

Reply from Wickes - Minworth
Laura was extremely helpful when I could find what I was looking for and was very helpful when me and my dad got to the checkout, lovely and polite and easy to speak to

Reply from Wickes - Minworth
After one of my kitchen cupboard doors was split and damaged on the corner from being dropped, Beverley from the minworth store was amazing she re ordered a new door to be delivered to my address the next day.

Reply from Wickes - Minworth
Laura was at the top of her game.
Proper.
Thanks Laura and the very best of luck to you and your family.
10/10😎

Reply from Wickes - Minworth
Laura was lovely and helped to mix up paint sample pots and sign me on to the wickes loyalty programme

Reply from Wickes - Minworth
During a house renovation we have visited our local Wickes Minworth branch daily. To say that the invaluable help given to us by Laura was a god send is an understatement; she is a real asset to the store. Nothing is too much trouble for her & her quiet understanding is just so calming. I only wish there were more Laura’s ! 😀

Reply from Wickes - Minworth
The advisor was polite, helpful & knowledgeable but the final quote for our en-suite refurbishment was excessively high due to the labour content (£5000+for 2 weeks work) plus the long lead time prior to commencement was unacceptable.

Reply from Wickes - Minworth
Excellent design consultant very informative and suggested new ideas to consider. Didn’t feel rushed or pressured.

Reply from Wickes - Minworth
Ive been served by Sue 2 days in a row and shes been absolutely amazing. A real credit to the store. Thank you

Reply from Wickes - Minworth
Elliot was very helpful at Minworth branch today, nothing was too much trouble, & found me correct products I needed.

Reply from Wickes - Minworth
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