Wickes - Milton Keynes Reviews 

147
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TrustScore 4.5 out of 5

4.4

Snowdon Drive, Winterhill, Milton Keynes Milton Keynes, MK6 1AP, GB

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Rated 5 out of 5 stars

Anthony Storey at Wickes Milton Keynes was fantastic throughout the design of my kitchen. He was extremely friendly, helpful and professional, and nothing was ever too much trouble. After knocking out... See more

Company replied

Rated 5 out of 5 stars

Fantastic service visited today and asked staff member kian 100% great determination to help my find my product even grabbed it and met me at counter. 2 x 30 kg items says it all. The manager Craig... See more

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Rated 5 out of 5 stars

Nathan was really helpful and engaging throughout the whole design process when we bought our Wickes kitchen. He brought ideas and options to our thinking which resulted in a great design. H... See more

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Rated 1 out of 5 stars

Email confirmation says delivery between 7 and 12, its now 6.30 and still not here, I call the store to complain and the guy that answers the phone says oh yeh sorry ive just loaded them on to the van... See more

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Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Milton Keynes

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Snowdon Drive, Winterhill, Milton Keynes, Milton Keynes, MK6 1AP, United Kingdom

  • +441908696632

4.4

Excellent

TrustScore 4.5 out of 5

147 reviews

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4.4

All reviews

(147)

14,688 reviews in the last 12 months

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Rated 5 out of 5 stars

Sarah Powell

Sarah Powell, Design Consultant was very helpful in discussing options to add some additional wall cabinets to a Wickes kitchen I bought last year.
The visuals that Sarah presented enabled me to make an informed decision and enhance the layout of my kitchen.

7 August 2024
Unprompted review
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Reply from Wickes - Milton Keynes

Hi Gerald, thanks for taking the time to share this feedback, we are pleased to hear that Sarah was very helpful and the visual provided enabled you to make an informed decision. We appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Milton Keynes - new kitchen.

We have just had a new Wickes kitchen installed, which included removing floor tiles and replacing with vinyl. The whole experience was excellent.
Scott Crossman, the design consultant, was great, he spent a lot of time with us developing and finalising the design and making sure we were happy with the layout. The installation team, Neal Mould and his colleague, Lewis, we're quick and professional doing a great job installing the kitchen along with the appliances we ordered. The whole installation went without any problems or hiccups and was completed very speedily.

We would have no hesitation recommending Wickes, and in particular the Milton Keynes team, if you are thinking of getting a new kitchen.

26 July 2024
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Reply from Wickes - Milton Keynes

Hi, Joe. Thank you for taking the time to share your review with us. I'm delighted to learn that your design consultant, Scott, at our Wickes store in Milton Keynes was great during your design process, making sure you were happy with the layout. I'm also really pleased to see that your installers both, Neal and Lewis, were quick and professional and done a great job of installing your kitchen and appliances. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

On a very hot day I had difficulty…

On a very hot day I had difficulty placing my order due to what can only be described as brain fade on my behalf. Couldn't remember various things concerning my personal email etc, a very nice person called Rachel had the patience to help me with a great smile. The ambiance in the store really nice thanks.

1 August 2024
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Reply from Wickes - Milton Keynes

Hi, Helen. Thank you for taking the time to share your review with us. I'm really pleased to see that Rachel was able to help you place your order in store. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

New Kitchen

We had a consultation with one of your kitchen designers he was amazing, listened to what we would like and the design he did for us was brilliant and the one we have just ordered. He has been so helpful throughout the whole process, he is an asset to your company

30 June 2024
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Reply from Wickes - Milton Keynes

Hi Susan, thanks for taking the time to share this feedback, we are pleased to hear that the design team provided you with a great service, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Kitchen design and installation from Milton Keynes Branch

My kitchen was designed by Anthony Storey from the Milton Keynes branch, who was a pleasure to deal with from start to finish. The project would probably be described as "Quirky" with varying ceiling heights and multiple adjustments to accommodate my wish list. Anthony was always available, responded quickly and knew his trade and products so well. He was creative with smaller spaces for my utility and managed to get everything in that I wanted by design and redesign multiple times until it worked. I have already recommended Anthony to others and would not hesitate to recommend and use him again (hopefully not for a while though!) The kitchen was fitted expertly by Jaime with no fuss, issues were noted and addressed by Jaime before I even saw them. Very happy with my new kitchen. I would give 10 stars if I could

14 December 2023
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Reply from Wickes - Milton Keynes

Hi Caroline, thanks for taking the time to share this feedback, we are pleased to hear that Anthony and Jamie done a great job with your brand-new kitchen, we are also pleased to hear that you love the final outcome. We appreciate you taking the time to let us know. RD

Rated 1 out of 5 stars

I had an issue with a new shower screen…

I had an issue with a new shower screen leaking water from shower to tiled floor in bathroom. I submitted a video of leak and got the following answer from Wickes:
Based on the video provided the shower is not being used as it should as water is not meant to be directed at the screen. Definition of a shower screen: It acts as a protective barrier between your shower and the rest of the bathroom. Apparently this is not an uncommon problem with the shower screens supplied by WICKES.

13 May 2024
Unprompted review
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Reply from Wickes - Milton Keynes

Hello Julian,
Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about the issues you have experienced regarding your shower screen. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB

Rated 5 out of 5 stars

Nathan Crossmam. Kitchen designer.…

We were checking out all different department stores for a kitchen. We walked into wicks Milton Keynes,and chatted to Nathan who went through the different kitchens etc. we sat down at his desk, he got on his computer and helped to design our kitchen . Nothing was too much trouble. He wasn't at all pushy made us feel at ease.
We went back as we weren't sure about a couple of things and he went through it with us.
I would definitely recommend Nathan Crossmam, if your looking to have your kitchen designed.
Thankyou Nathan for your help.
Regards
Kim & Bill.

1 October 2023
Unprompted review
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Reply from Wickes - Milton Keynes

Hello Kim, thanks for your positive feedback, and I'm glad to learn that Nathan in our Milton Keynes store was first class throughout your kitchen. It makes us proud you're happy with the end result and enjoy your new space! - Dylan

Rated 5 out of 5 stars

Kitchen Installation

We had a fantastic experience with Wickes Milton Keynes for the installation of our kitchen. It was a slightly tricky installation where we were swapping our existing kitchen and living rooms. But the entire experience starting from the design by Nathan and the installation by Richard & Neal was great. Nathan was kind, friendly and professional through the design process. Richard & Neal can probably install a kitchen in their sleep. They were that good. They have a wealth of experience and that showed in their work, and it was all done with a smile.

11 March 2024
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Reply from Wickes - Milton Keynes

Hi Rohit, thanks for taking the time to share this feedback, we are pleased to hear you received a fantastic experience in Milton Keynes, we are also pleased to hear that Nathan, Richard and Neal all done a great job from start to finish with your new kitchen, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Great experience with Sarah Powell

Sarah Powell, Design Consultant at Wickes Milton Keynes, has done a fantastic job at designing two bathrooms for my home. Having previously designed my new kitchen a couple of years ago, Sarah was back at my house giving me ideas and options for the bathrooms as well as taking measurements and getting the whole process kicked off. She is a delight to work with!

30 June 2024
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Reply from Wickes - Milton Keynes

Hi Sonia, Thank you for taking the time to leave your Trustpilot review. We're glad to learn about your in-store experience, and how pleased you are with the service you received from Sarah your Design consultant, and how helpful they have been throughout your time together. We greatly appreciate your feedback and can't wait to invite you back into our store. - FB

Rated 5 out of 5 stars

New kitchen (Big thanks)

Just wanted to say a Big thank you to Nathan at wickes Milton Keynes for all the work he did to ensure I had the best kitchen refit. He patiently guided me through through selecting the best materials for my budget. From ordering in Nov 2021 to completion in February 2022 you ensured that i had everything i needed. The fitting team arrived on time and they were clean tidy and did a great job. My kitchen still looks beautiful and I get great compliments from all my friends and family. Thank you again keep up the excellent work Nathan your awesome. Kindness regards Sandra

7 July 2024
Unprompted review
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Reply from Wickes - Milton Keynes

Hi Sandra, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your in-store experience Nathan at our Milton Keynes branch and how helpful they have been in designing your kitchen and guiding you through the refit process. We greatly appreciate your feedback and will be sure to pass this along to Nathan. - FB

Rated 2 out of 5 stars

We had a kitchen installed by a Wickes…

We had a kitchen installed by a Wickes approved installer. Firstly we had an electrical problem, now we have a serious plumbing problem. We contacted Wickes and they were not interested. Told us to contact the installer. Installer said I don't work for them anymore and I've closed my business. Went back to Wickes and they still refuse to help us. We paid thousands for a kitchen that may now have to be ripped out.
My advise avoid them, or like us you end up with another massive bill.
So I don't think this Dylan exists. I never received any message. My house insurance doesn't cover their amateur work. I've had a quote £1,200 to put right their faulty workmanship.

16 October 2023
Unprompted review
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Reply from Wickes - Milton Keynes

Hey there, thanks for your valuable review, and I'm sincerely sorry to learn of your kitchen installation situation. If you can please reply back to the private message I've sent you on trustpilot we can then investigate this further for you. - Dylan

Rated 5 out of 5 stars

Bathroom Installation

Our Bathroom designer Scott Crossman was a pleasure to work with.Scott's vision and creativity brought the design to life in ways we could not have imagined.We communicated throughout and made some changes which was hasslefree.The installer Kevin his attention to detail and craftsmanship were exceptional. Kevin's dedication and professionalism is of par excellence. The new Bathroom transformed our home. We couldn't be happier with the outcome.

3 June 2024
Unprompted review
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Reply from Wickes - Milton Keynes

Hwy Elizabeth, thanks for your five star feedback and I'm delighted to learn that Scott was able to bring your vision to life and that you're happy with your new bathroom, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Been dealt with Nathan crossman in…

Been dealt with Nathan crossman in Wickes Milton Keynes and we are very pleased with the customer services. He has been brilliant, accommodating and helpful throughout our kitchen journey.

Highly recommend…..

2 June 2024
Unprompted review
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Reply from Wickes - Milton Keynes

Hi, Baleegh. Thank you for taking the time to share your review. I'm really pleased to learn that, Nathan, your design consultant at our Wickes store in Milton Keynes, was brilliant and provided great customer service during your design appointment. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Great experience using Wickes at Milton Keynes

Excellent service from meeting Nathan our kitchen designer at Wickes, Milton Keynes, through to delivery & quality of the units. We had to make a last minute change to the design due to an unforeseen plumbing issue which our builder spotted. Nathan resolved this with minimal fuss & visited our property when the extension was finished to make sure that measurements were still correct. Highly recommended.

12 October 2023
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Reply from Wickes - Milton Keynes

Hi Jules, thanks for taking the time to share this feed back, we are pleased to hear that Nathan was able to make last minute changes and was on hand when any issues arose, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

New kitchen.

We went into the store as we were looking at getting a new kitchen, we were assisted by two members of staff, Sophie Douglas, Kitchen & Bathroom Advisor and Sarah Powell, Design Consultant. Both were extremely helpful and both had a vast range of knowledge of the products. Sarah came to our house to measure etc and then design a kitchen for us. We love the design she drew up. We have been into the store several times to go through alternative cabinet sizes as our kitchen is a small layout, on each occasion Sarah has come up with some great ideas. Both ladies are a credit to the company. Great range of products and various materials to suit different affordability options.

13 June 2024
Unprompted review
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Reply from Wickes - Milton Keynes

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Sophie and Sarah both done a great job with your new Kitchen and that great ideas have been presented to work with the space, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

We used Wickes branch at Milton Keynes…

We used Wickes branch at Milton Keynes for our new kitchen and installation. The designer Nathan Crossman was excellent from start to finish and any queries were dealt with quickly and in a professional manner, we couldn't have asked for more.

13 October 2023
Unprompted review
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Reply from Wickes - Milton Keynes

Hi, DG. Thank you for taking the time to share your review. I'm really pleased to learn that your design consultant, Nathan, at our Wickes store in Milton Keynes, was excellent from start to finish and dealt with any queries quickly in a professional manner. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

We had our downstairs cloakroom…

We had our downstairs cloakroom refitted - new sink, radiator and toilet. Our design consultant, Nathan Crossman at Wickes in Milton Keynes was brilliant. He explained how it all worked and showed us the products that would fit nicely in the area. We were also given detailed drawings of how the cloakroom would look. Wickes also made sure that the installer they assigned was qualified to do some repairs in the room that we needed to be done. Once work started Stuart would check with me and the installer to make sure everything was going OK.

10 June 2024
Unprompted review
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Reply from Wickes - Milton Keynes

Hey Marilyn, thanks for your five star review regarding the service you received throughout your cloakroom design and installation. It makes us proud that Nathan was first class, and I'm sure you're going to enjoy your new space! - Dylan

Rated 5 out of 5 stars

Great communication and team... highly recommend Nathan Crossman

We were looking for a new kitchen and went to a lot of other stores. But, when we went to Wicks, we met Nathan (Crossman) and it was a great experience from the start. He took the time to get to know us and what we were looking for. When it came to coming over for measurements and design it was such a pleasure having him around. The reason we chose Wicks was down to Nathan and his customer service, not to mention the service from Wicks. The whole process was simple, easy and well communicated. We had a lovely team who came and installed in the kitchen on time with little mess or distraction. Even post kitchen instalment the customer service we got was great. I would highly recommend Wicks and Nathan for sure.

25 June 2023
Unprompted review
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Reply from Wickes - Milton Keynes

Hi, Rochelle. Thank you for taking the time to share your review. I'm really happy to learn that your design consultant, Nathan, provided a great design experience from the start. I'm really happy to see that, Nathan, took the time to get to know you and what you required, making the whole process simple and easy. Thank you again for your kind feedback., - Scott H

Rated 5 out of 5 stars

New kitchen

We used Wickes Milton Keynes and Met with Nathan Crossman, he took care of us for first look in store and came out to design and price our kitchen at home, we have been very pleased with his service especially when we had a small problem to resolve for which he came back looked and sorted it so are guy didn’t need to stop, magic !

1 August 2023
Unprompted review
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Reply from Wickes - Milton Keynes

Hi, Nick. Thank you for taking the time to share your review with us. I'm really pleased to see that your design consultant, Nathan, at our store in Milton Keynes, took care of you from the onset. I'm also happy to see that, Nathan, sorted any issues that occured speedily to minimize any delays. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Nathan Crossman from the team at Milton…

Nathan Crossman from the team at Milton Keynes Wickes was excellent.
From the onset, he came to visit to measure up to the design and the ideas he suggested based on his experience were all very good. He listened to what we wanted and produced the design to suit our needs. Can’t fault him at all. Excellent service from wickes customer service with lots of information about delivery and storage of the kitchen. Also replacing any damaged items very quickly with no quibble. Very polite customer oriented service. Thank you for a wonderful service and good quality product. I would strongly recommend Nathan and Wickes kitchens.

25 October 2023
Unprompted review
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Reply from Wickes - Milton Keynes

Hi, Mary. Thank you for taking the time to share your review with us. I'm really happy to see that your design consultant, Nathan, at our store in Milton Keynes, was excellent and was able to produce a design to suit your needs and requirements. I'm also pleased to see that, Nathan, provided a customer orientated experience and was polite throughout the design process. Thank you again for your kind feedback. - Scott H

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