Wickes - Macclesfield Reviews 60

TrustScore 4.5 out of 5

4.4

Hulley Road, Macclesfield Cheshire, SK10 2SF, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Having used wicked several times I’ve found the staff knowledgeable and friendly. I’ve asked for help and they’ve always been eager to be helpful and positive especially James Reuben and Molly I’m l... See more

Company replied

Rated 4 out of 5 stars

Our Community Group applied for a donation of goods from this store and we were accepted. I was a little earlier than expected collecting the item but Reuben was very efficient and had got it all read... See more

Company replied

Rated 5 out of 5 stars

We are a local primary school in Congleton and reached out to the store to see if they could help us with an outdoor project we were doing. Rueben was fantastic and kindly gifted us some sleepers and... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service from Reuben who went out of his way to collect a discontinued item from the Glossop branch and brought it to my local Macclesfield store in his own time. Absolute life-sav... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Macclesfield

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Hulley Road, Macclesfield, Cheshire, SK10 2SF, United Kingdom

  • +441625427777

4.4

Excellent

TrustScore 4.5 out of 5

60 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Having used wicked several times I’ve…

Having used wicked several times I’ve found the staff knowledgeable and friendly. I’ve asked for help and they’ve always been eager to be helpful and positive especially James Reuben and Molly I’m look forward to visiting again and am sure the rest of the staff will be just as helpful.

⭐️⭐️⭐️⭐️⭐️ keep up the good work your all a credit to wickes.

8 June 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

Hi James, we're so pleased to hear about your positive experiences with our team. It's wonderful that you've consistently found our staff knowledgeable and helpful. We appreciate your kind words and look forward to your next visit! -LR

Rated 4 out of 5 stars

Our Community Group applied for a…

Our Community Group applied for a donation of goods from this store and we were accepted. I was a little earlier than expected collecting the item but Reuben was very efficient and had got it all ready and waiting for me.

2 June 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

Hi, Miss Pilling. Thank you for taking the time to share your experience with us. We're delighted to see that we were able to help with donations via our community programme. We're also happy to see that store member, Reuben, was efficient and got everything ready for you to collect. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great Experience Macclesfield Wickes

We recently ordered our kitchen from the Wickes store in Macclesfield and had the pleasure of working with Muhammad Faizan throughout the process.

From our very first visit, Muhammad was incredibly helpful, knowledgeable, and professional. We visited the store on more than one occasion, and each time he took the time to explain all the available options, discuss different layouts and designs, and answer every question we had with patience and expertise.

His attention to detail was outstanding. The measurements and planning were extremely precise, and the kitchen design he created helped us visualise exactly how the finished result would look. He was always clear in his explanations and made what could have been an overwhelming process feel straightforward and enjoyable.

We were also delighted with the value for money. Not only did we find a kitchen that met our expectations in terms of quality and appearance, but the price was considerably more competitive than other suppliers we had visited.

What really stood out was Muhammad’s friendly and approachable manner. He never made us feel rushed, listened carefully to what we wanted, and genuinely seemed invested in helping us achieve the best possible outcome.

We are absolutely thrilled with the service we received and are very excited to see our new kitchen come to life. Muhammad is a real credit to the Wickes Macclesfield team, and we would not hesitate to recommend him to anyone looking for a new kitchen.

Thank you, Muhammad, for all your help and support throughout the process.

1 June 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

Hi Fadia, we are so pleased to hear about your excellent kitchen ordering experience. It's wonderful that Muhammad was helpful, knowledgeable, and professional, and that their attention to detail made the process straightforward and enjoyable. We are glad you found great value and are excited about your new kitchen. Thank you for your kind words and recommendation. -LR

Rated 5 out of 5 stars

Primary school support

We are a local primary school in Congleton and reached out to the store to see if they could help us with an outdoor project we were doing. Rueben was fantastic and kindly gifted us some sleepers and compost abd not only that but arranged for it all to be delivered! New sandpit and pond area incoming! Thank you so much to all at Wickes Macclesfield!

20 May 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

Hi, Thank you for taking the time to share your review with us. We are delighted to see that our Wickes store in Macclesfield were able to help donate materials to help with your new sandpit and pond area. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Above and Beyond

Absolutely fantastic service from Reuben who went out of his way to collect a discontinued item from the Glossop branch and brought it to my local Macclesfield store in his own time. Absolute life-saver. Emily is also a great asset, always helpful and very cheerful service provided. 5 Stars to both. Nikki

8 May 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

Hi Nichola,

We are so happy to hear about the fantastic service you received! It's great to know that Reuben went above and beyond to assist you. We appreciate your kind words about the cheerful service from Emily Thank you for your feedback. -Ellysse

Rated 5 out of 5 stars

Great store (Macclesfield)

Great store (Macclesfield)
Been using for years and never failed me

11 May 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

Hi, Thanks for taking the time leaving your review. We're happy to hear that our Macclesfield store has consistently met your needs over the years. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Excellent service with a recent query

Excellent service with a recent query. Was handled efficiently and courteously by Sarah. Solved immediately.
Superb quality item and very good value for money.
Would highly recommend Wickes for their order and amazing delivery services.

6 May 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

We appreciate you sharing your positive experience. We're happy to hear that Sarah handled your query efficiently and courteously. We're also glad you're pleased with the order and delivery services. -AK

Rated 5 out of 5 stars

Great helpful staff, good products

Popped into wickes macclesfield a couole of times over the bank holiday weekend. Staff were friendly and happy to help. Lynda in particular helped me find everything I needed for my project quickly. The products i got were grest quality too. I will definitely be using Wickes more in the future.

3 May 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

Hi Carol, Thanks for taking the time leaving your review. We're happy to hear that our staff were friendly and helpful, especially in assisting you with your project needs. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Lynda at Macclesfield store is always…

Lynda at Macclesfield store is always friendly and helpful whenever I ask for assistance I prefer to purchase from Wicks Macclesfield because the store is well laid out . And the staff.

1 May 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

Hi Brian,

We appreciate you taking the time to share your positive experience at our Macclesfield store. We're so glad to hear that Lynda is helpful and friendly! -Ellysse

Rated 5 out of 5 stars

Helpful Lynda

Everytime I go in I look for Lynda! Always willing to help and very knowledgeable she knows her stuff! She is an asset to your company 5* service

28 April 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

Hey Dan, thanks for your five-star review, and I'm glad you enjoyed the amazing service from Lynda in our Macclesfield store! - Dylan

Rated 5 out of 5 stars

Went into the store today to ask about the community scheme

Went into the store today to ask about the Community Scheme. The store manager was very helpful and then Rueben assisted me with taking some materials to my car. He was very polite and helpful. Thank you

1 May 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

We appreciate you taking the time to leave us a review. We're happy to hear that you found the store manager helpful and that you received polite assistance with your materials. -AK

Rated 5 out of 5 stars

I came into wickes this week and unsure…

I came into wickes this week and unsure about the paint I needed, Reuben was so helpful and knowledgeable and I got exactly what I wanted. A pleasure to come to store with helpful kind managers. Even carried it to my car.

29 April 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

Hi Leanne, Many thanks for your five-star review. We are pleased to learn that you found our colleague Ruden really helpful when you purchased your paint. We appreciate your business.

Rated 5 out of 5 stars

Service at the Macclesfield store is…

Service at the Macclesfield store is brilliant. Friendly staff who are happy to help.

27 April 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

Hi Abi, We're happy to hear you received brilliant service at the Macclesfield store, and that our staff were friendly and happy to help. - Sean

Rated 1 out of 5 stars

unwelcoming staff

At the Macclesfield store we were enquiring in regards to a new kitchen.
The lady who saw to us was incredibly miserable and made us feel very unwelcome.
We could tell she absolutely did not want to be talking to us and it felt very judgmental and just awkward all round. Massively dissapointing, and we walked out thinking we definitely won’t use Wickes as she was so rude.

29 April 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

Hi Sacha, We are so sorry to hear of your experience. We have sent you a request for more information so that we can look into this for you.

Rated 5 out of 5 stars

Reuben went the extra mile when helping…

Reuben went the extra mile when helping me.

26 April 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

Hi Tinker. We are pleased to hear that our colleague Reuben offered you a great customer experience when you visited our Macclesfield store. Thank you for your review and your business.

Rated 5 out of 5 stars

Lynda - Macclesfield. Paint

Recently had some great technical and design advice on paint from Lynda. Always very knowledgeable, friendly and helpful - thank you.

10 April 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

Hi Stuart, We appreciate you taking the time to share your review with us. We're so glad to hear that you found the paint advice helpful and friendly. Thank you! - Sean

Rated 5 out of 5 stars

Great customer service at Macclesfield…

Great customer service at Macclesfield especially Lynda who is always really helpful and happy to point us in the right direction for any products we may need.

29 April 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

Hi Emma,

We're delighted to hear that you had a positive experience and found Lynda's service helpful. Thank you for your kind feedback. -Ellysse

Rated 5 out of 5 stars

Came came in to inquire about the charity I represent, Men In Shed and the manager put me at ease immediately, answered any questions that I have and, gave sooo much more information. We will be using

Absolutely exceptional service.
Most certainly will be coming back here. Tha manager leads from example and, you can see it.
All the staff that I came into were sooo attentive. 👍

27 April 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

Hi Peter, Thanks for taking the time leaving your review. We're happy to hear that the manager in your local Wickes store was able to help you and answer any questions that you had. This is the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Had such a great experience a member of…

Had such a great experience a member of staff named Reuben really helped me with everything i needed couldn’t recommend him more

10 April 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

We're happy to hear that you had such a great experience. We appreciate you mentioning the assistance you received from Reuben; it's wonderful to know we met your needs. -AK

Rated 5 out of 5 stars

Today Lynda was a very kind & helpful…

Today Lynda was a very kind & helpful member of staff at your store in Macclesfield

22 April 2026
Unprompted review
Wickes - Macclesfield logo

Reply from Wickes - Macclesfield

We appreciate you taking the time to leave us this great review! We're so glad to hear that Lynda was helpful and kind. -AK

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