Went to the Luton branch last week trying to sort out paint mixes and we came across some complications with the colour and type of paint. We had help from a young women called Abi and she was extreme... See more
Company replied
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Went to the Luton branch last week trying to sort out paint mixes and we came across some complications with the colour and type of paint. We had help from a young women called Abi and she was extreme... See more
Company replied
We had wonderful Mya helping us design our kitchen. I can not thank her enough making this process easy and enjoyable. She listened to what I wanted, had great ideas to accommodate the design I wanted... See more
Company replied
Emily was fantastic at helping me choose the right colour for my walls. She was altontraining one of the staff on how to use the paint mixer machine and was very good at doing so, explaining everythin... See more
Company replied
Following on from my 5th December review, and despite assurances from Wickes we are no further forward. Kitchen fitter was meant to come today to finish my parents kitchen, however hasn’t turned up, i... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Gipsy Lane, Luton, Bedfordshire, LU1 3JH, United Kingdom
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We had wonderful Mya helping us design our kitchen. I can not thank her enough making this process easy and enjoyable. She listened to what I wanted, had great ideas to accommodate the design I wanted. She is professional, friendly and really really good in her job. Mya is real gem and Wickes is lucky to have her. Thank you Mya 😁

Reply from Wickes - Luton
Went to the Luton branch last week trying to sort out paint mixes and we came across some complications with the colour and type of paint. We had help from a young women called Abi and she was extremely helpful and patient with us doing everything we can to help us finalise everything.

Reply from Wickes - Luton
Abi was offered a great service today

Reply from Wickes - Luton
I want to rate my delivery driver AJ who went the extra mile. I had many bags of heavy compost delivered and he so kindly placed them in my back garden so I didn’t have to struggle with their weight. He was a very friendly, helpful and professional delivery driver. Thank you AJ

Reply from Wickes - Luton
It was great having Mya as my design consultant who helped me with my kitchen. She was patient and professional and advised me on the best options for my requirements, I would most definitely recommend her to anyone.

Reply from Wickes - Luton
Emily was fantastic at helping me choose the right colour for my walls. She was altontraining one of the staff on how to use the paint mixer machine and was very good at doing so, explaining everything and reasons why during each step. I normally dont leave reviews but her customer service was excellent. Thank you Emily

Reply from Wickes - Luton
Just purchased some paint in wickes Luton, we were served by Emily who was very helpful, enthusiastic and clearly cared about making sure customer service was to the highest standard.

Reply from Wickes - Luton
AJ delivery driver at Luton Wickes, always great customer service, courteous and respectful. A credit to the company. Nothing is too much trouble for him. He has a birthday on Monday too. Many thanks.

Reply from Wickes - Luton
AJ was amazing, helped out with getting all the deliveries inside. Top G

Reply from Wickes - Luton
Emily at Wickes in Gypsy Lane Lutin was super heloful in assisting me yesterday when I was looking for something in store. I cannot rate her highly enough, thank yoy

Reply from Wickes - Luton
In regards to the staff member Brett, he is a credit to the Luton store with such a bright future with the positive attitude he has. He doesn’t shy away from helping and always has such a can do attitude towards customers and other staff

Reply from Wickes - Luton
Had A.J delivering some flooring for us. He gave us a hand bringing the items in the house

Reply from Wickes - Luton

Reply from Wickes - Luton
Very friendly and professional. Helped deliver the heavy products on a very hot day. Very happy with the service

Reply from Wickes - Luton
Got lost first time in Wicks. Nathan was very kind and helped me find what I was looking for !

Reply from Wickes - Luton
Nathan was an amazing asset to the company! He helped with a delivery a few days ago and lifted all the heavy stuff I couldn’t! Such a polite and caring young man!

Reply from Wickes - Luton
Placed an order for some timber and decking and the staff member Brett was good as gold assisting me and organising the delivery. Very helpful.

Reply from Wickes - Luton
Delivery just one day after ordering. Arrived at a good time and delivery driver AJ was so friendly and helpful. Will definitely use again.

Reply from Wickes - Luton
A big thank you to Laura Rusu who delivered excellent customer service.

Reply from Wickes - Luton
Counter tops arrived it excellent condition. AJ was was super helpful and friendly. Great experience!

Reply from Wickes - Luton
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