Wickes - Lowestoft Reviews 

119
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TrustScore 4.5 out of 5

4.3

Peto Way, Lowestoft Norfolk, NR32 2ED, GB

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Rated 5 out of 5 stars

We have just had a new kitchen from Wickes of Lowestoft,designed by Bob Smith and fitted by Alex Clarke, we wouldn't hesitate to recommend both, it's been an enjoyable and trouble free journey from st... See more

Company replied

Rated 5 out of 5 stars

Shopping at Wickes when they have staff like Shena - who runs around taking care of my needs even though there was a store full of customers - puts them at the top of my 'go to list' for all my decora... See more

Company replied

Rated 2 out of 5 stars

On numerous visits have found the in store music is far too loud, almost having to shout to have a conversation. Why do we need blaring music whilst shopping for diy items?

Company replied

Rated 5 out of 5 stars

Logan went above and beyond. My elderly parents needed help with purchasing flooring and Logan was fantastic. Thank you Logan I really appreciate it 🙏

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Lowestoft

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Peto Way, Lowestoft, Norfolk, NR32 2ED, United Kingdom

  • +441502533320

4.3

Excellent

TrustScore 4.5 out of 5

119 reviews

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4.3

All reviews

(119)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service you get - makes all the difference

Shopping at Wickes when they have staff like Shena - who runs around taking care of my needs even though there was a store full of customers - puts them at the top of my 'go to list' for all my decorating -repair and renovating needs - thank you Shena

24 October 2026
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

Hi John. We are so pleased to hear that you had such a wonderful experience during your visit. It is fantastic to know that, despite the store being busy, you received such dedicated, attentive, and helpful service from Shena to assist with all your needs. Thank you for making us your preferred choice for your decorating and renovation projects, and we look forward to welcoming you back soon. - Andrew

Rated 5 out of 5 stars

Logan went above and beyond.

Logan went above and beyond.
My elderly parents needed help with purchasing flooring and Logan was fantastic.
Thank you Logan I really appreciate it 🙏

20 October 2026
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

Hi John, Many thanks for your review about our colleague Logan in our Lowestoft store. We are pleased that Logan helped your parents when purchasing new flooring. We appreciate your review and their business. -DG

Rated 2 out of 5 stars

Music too loud.

On numerous visits have found the in store music is far too loud, almost having to shout to have a conversation. Why do we need blaring music whilst shopping for diy items?

4 October 2026
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

Hi Lee. Thank you for your feedback. We will review our store volume levels to ensure a better shopping environment. - Andrew

Rated 5 out of 5 stars

We have just had a new kitchen from…

We have just had a new kitchen from Wickes of Lowestoft,designed by Bob Smith and fitted by Alex Clarke, we wouldn't hesitate to recommend both, it's been an enjoyable and trouble free journey from start to finish. Many thanks to both of them.

2 October 2026
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

Hi, Ben. Thank you for taking the time to share your experience. We're delighted to hear that both Bob and Alex made your new kitchen journey such an enjoyable and trouble-free one from design through to installation. Thank you for choosing Wickes, and we hope you enjoy your new kitchen for many years to come! - Scott H

Rated 5 out of 5 stars

Excellent service from Gordon designing…

Excellent service from Gordon designing my kitchen. Listened to everything we required.

10 September 2026
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

Hi John, We're so pleased to hear about the excellent service received during your kitchen design. It's wonderful that Gordon listened to all your requirements. Thank you for sharing your positive feedback! - Sean

Rated 5 out of 5 stars

Just been to the Lowestoft store and…

Just been to the Lowestoft store and was helped by a lovely lad called Stuart helped me find how much flooring I would need helped load it and served me great customer service

29 September 2026
Unprompted review
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Reply from Wickes - Lowestoft

Hi, Becky. Thank you for taking the time to share your review with us. We're really pleased to see that, Stuart was able to help you with your flooring purchase, providing great customer service. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

LOGAN was the best help today mixed…

LOGAN was the best help today mixed paint for me, and was great for advice etc and stopped me from having a big problem

27 September 2026
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

We're so pleased to hear about your positive experience with Logan. It's wonderful to know they provided great advice and prevented a problem for you. -AK

Rated 5 out of 5 stars

Logan is an asset to the team!

Really impressed with their customer service - particularly from Logan. He was friendly, helpful and genuinely took the time to understand what I needed with my bathroom project and choosing tiles. Thank you so much!

15 September 2026
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

Hi Sabrina, We're so pleased to hear about your fantastic experience! It's wonderful that Logan was friendly, helpful, and genuinely took the time to understand your needs for your bathroom project and tile selection. We truly appreciate your kind feedback. - FC

Rated 5 out of 5 stars

Great knowledge from staff and very…

Great knowledge from staff and very helpful

14 September 2026
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

Hi José, Thank you for your wonderful five-star review! We are so pleased to hear that you found our team to be knowledgeable and very helpful. We truly appreciate your kind feedback. - Sean

Rated 5 out of 5 stars

Went into wickes for some paint and a…

Went into wickes for some paint and a young lad Logan was beyond helpful, got exactly what I wanted and the service was amazing

14 September 2026
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

Hi Jesse, We're delighted to hear about your positive experience and that one of Logan was so helpful. It's wonderful to know you received amazing service and found exactly what you needed. - Sean

Rated 5 out of 5 stars

Went in to look at tiles and Shenna was…

Went in to look at tiles and Shenna was very helpful

12 September 2026
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

Thank you for your wonderful five-star review, Ruth! We are so pleased to hear that Shenna was very helpful during your visit to look at tiles. - Andrew

Rated 5 out of 5 stars

Very knowledgable and great service

Very knowledgable and great service. Very Helpful in helping me with my garden project

9 September 2026
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

Thank you for taking the time to share your wonderful review with us, Daniel. We're so pleased to hear that our team was knowledgeable and helpful with your garden project. - Andrew

Rated 5 out of 5 stars

I needed some advice on paint for a…

I needed some advice on paint for a household project. Your colleague Dylan was exceptionally helpful, with a lovely calm manner. Thank him for his assistance.

4 September 2026
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

Hi, Alan. Thank you for taking the time to share your review with us. We're really pleased to see that, Dylan was really helpful, offering great advice and customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Love this shop

Love this shop. Staff are always helpful and polite, it's clean and tidy.

23 August 2026
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

Thank you for taking the time to share your positive feedback, Dave. We're so pleased to hear that you consistently find our team members helpful and polite, and our store clean and tidy. - Andrew

Rated 5 out of 5 stars

Extremely knowledgeable and helpful…

Extremely knowledgeable and helpful customer service.

25 August 2026
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

We're so pleased to hear that you found our customer service to be knowledgeable and helpful. Thank you for sharing your positive experience with us! -AK

Rated 5 out of 5 stars

Young Lad Dylan helped me by mixing up…

Young Lad Dylan helped me by mixing up some paint and was very helpful, thanks

26 August 2026
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

We're so pleased to hear that Dylan was very helpful with your paint mixing. Thank you for your kind feedback! -AK

Rated 5 out of 5 stars

My experience at wickes today was…

My experience at wickes today was great! A lady called Sheena went through garden tools with me and helped me to pick a suitable lawnmower.

17 August 2026
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

We're so happy to hear that Sheena provided such great assistance in helping select a suitable lawnmower. We appreciate you sharing your positive experience! -AK

Rated 5 out of 5 stars

A lovely young man helped me at…

A lovely young man helped me at wickes to get some mould paint he was very helpful and took it to my car as well
Very good shop

9 August 2026
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

We're so pleased to hear about your positive experience, Babs! It's wonderful that one of our team members was so helpful with your paint purchase and even assisted you with taking it to your car. We appreciate your kind feedback! - AB

Rated 5 out of 5 stars

Came in store as I’m doing a little…

Came in store as I’m doing a little bathroom renovation, walked in an luckily I met Logan who made everything easier, told him what I was doing and needed an he showed me where everything was an helped me get checked out, I’m gonna have to come back for a few bits another date when I’m ready but hopefully it goes aswell next time as it did today

16 August 2026
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

We are so pleased to hear about your positive experience with Logan. It's wonderful that he made everything easier for your bathroom renovation and helped you find everything you needed. We look forward to assisting you again on your next visit, Lewis! - AB

Rated 5 out of 5 stars

Amazing service!

Came into wickes during the week to get some paint for my mum, unfortunately they didn’t have what I wanted in store but was told I could get it delivered to me, they were so helpful in getting it ordered and was just very happy with the service! Will definitely be coming back again soon!

4 August 2026
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

Hi Leanne, Many thanks for your five-star review telling us about your visit to our store in Lowestoft. We are pleased that our colleagues were able to help you with your paint order. Thanks again for your review and your business.

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