Wickes - Havant Reviews 

81
TrustScore 4.5 out of 5

4.7

12 Park Way, Potash Terrace, Havant Hampshire, PO9 1HH, GB


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Rated 5 out of 5 stars

Went this morning to buy Stirling Board and roofing sheets for a shed some friends and I erected yesterday. A very helpful woman who was standing guard while a colleague drove a fork lift truck in a... See more

Company replied

Rated 5 out of 5 stars

I went in there as I needed some paint to redecorate my living room. The staff members were really helpfull, especially Luis Culcay, who with his knowledge made me choose the right type of paint and t... See more

Company replied

Rated 5 out of 5 stars

Wickes kitchen design service - Becky Carter was incredibly helpful with my kitchen design. She was on the ball from the start, considered every aspect, listened to my ideas and steered me towards a v... See more

Company replied

Rated 1 out of 5 stars

Very disappointed that you can not exchange an online product without having to pay delivery. Spending on average £600 per month on house renovations yet you would not help swap over a product,... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Havant

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 12 Park Way, Potash Terrace, Havant, Hampshire, PO9 1HH, United Kingdom

  • +442392442980

4.7

Excellent

TrustScore 4.5 out of 5

81 reviews

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4.7

All reviews

(81)

14,684 reviews in the last 12 months

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Rated 5 out of 5 stars

I went in there as I needed some paint…

I went in there as I needed some paint to redecorate my living room. The staff members were really helpfull, especially Luis Culcay, who with his knowledge made me choose the right type of paint and tools I needed. Now my living room has a new look and i am super happy with how it turned up.

21 August 2026
Unprompted review
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Reply from Wickes - Havant

Hi, Vasile. Thank you for taking the time to share your review with us. We're really pleased to see that you found our staff members to be helpful especially, Luis who was able to help you choose the correct type of paint and tools for your project! Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Wickes kitchen design service

Wickes kitchen design service - Becky Carter was incredibly helpful with my kitchen design. She was on the ball from the start, considered every aspect, listened to my ideas and steered me towards a very high end result. Would highly recommend her for anyone’s kitchen design. I couldn’t fault her.

22 January 2026
Unprompted review
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Reply from Wickes - Havant

We're so pleased to hear about your positive experience with your kitchen design! It's wonderful that Becky Carter was so helpful, considered every aspect, and listened to your ideas, leading to such a high-end result. We appreciate your recommendation! -AK

Rated 5 out of 5 stars

A Great Experience

Went this morning to buy Stirling Board and roofing sheets for a shed some friends and I erected yesterday. A very helpful woman who was standing guard while a colleague drove a fork lift truck in and out provided me with all the information I needed and a tub of fixing nails.
Alex then took my payment for the items I was carrying out and took my order for the items to be delivered. He was a bit rusty on the process as my details were entered twice in different computers, but he made the whole process a joy. Thank you Alex.
I await delivery tomorrow....

24 August 2026
Unprompted review
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Reply from Wickes - Havant

We appreciate you sharing your positive experience, Peter. We are happy to hear that our team members were helpful and made your visit enjoyable. We look forward to your delivery arriving tomorrow. - AB

Rated 5 out of 5 stars

Great customer service and very…

Great customer service and very helpful. Asked at the till if they had any more paint and the manager (Gary) went and found an extra tub.

19 August 2026
Unprompted review
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Reply from Wickes - Havant

We're so pleased to hear you received such great customer service and that Gary was able to find an extra tub of paint for you. We appreciate your kind words! -AK

Rated 5 out of 5 stars

I had to return some paint yesterday

I had to return some paint yesterday. It said pure white on the tin, but was actually grey when I opened it. Very annoying having to return it to the shop, but Dee sorted it in a very friendly and fuss free manner. It ended up being a nice experience! The other staff I’ve dealt with at Havant have also been super friendly and helpful.

11 August 2026
Unprompted review
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Reply from Wickes - Havant

Hi Mrs Coyne, We are sorry to hear about the issue with the paint not being the correct color but we are pleased that our team was able to resolve this for you in a friendly and efficient manner. We appreciate your positive feedback about the staff. - Sean

Rated 5 out of 5 stars

My grandmother sought help and was met…

My grandmother sought help and was met with excellent customer service and a calm welcoming energy by a worker called Alex at the havant location. He went out of his way to aid her and took time out of his day to assist her with household troubles.

7 August 2026
Unprompted review
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Reply from Wickes - Havant

Hi, Liam. Thank you for taking the time to share your review with us. We're delighted to see that Alex was able to help your grandmother in store with the issues that she was having, providing excellent customer service. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

The staff are always so helpful…Luis

The staff are always so helpful especially Luis, very knowledgeable and helpful

9 August 2026
Unprompted review
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Reply from Wickes - Havant

Hi, Jack. Thank you for taking the time to share your review with us. We're really pleased to see that you find or staff to be helpful and knowledgeable, especially Luis who provided excellent customer service. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Thank you Alex for your amazing…

Thank you Alex for your amazing assistance in store today and assisting me to the till with the drive seal

Michael wonderful service thanks alex

3 August 2026
Unprompted review
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Reply from Wickes - Havant

Hi Michael,

We're delighted to hear about your positive experience and that Alex provided amazing assistance. Thank you for taking the time to share your feedback! -Ellysse

Rated 5 out of 5 stars

Top trumps…..

Bought some rough sawn timber for a trellis project in the week but ran out! Went back to Wickes Havant today only to discover very little or no same size timber left.
Found just two pieces which were a bit chewed up…at the checkout I cheekily asked if I could have a discount on the timber because of its poor condition.
Alice asked Adam if I could get a price reduction and he agreed, he reduced both pieces of timber for me because they weren’t that perfect.
Thank you Adam and Alice, such nice people. Wickes Havant is a great local DIY store, always friendly and helpful service.
Thank you.

2 August 2026
Unprompted review
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Reply from Wickes - Havant

We're so glad to hear about your positive experience with us, Martin! We always aim to provide friendly and helpful service, and it's wonderful to know that Adam and Alice could assist you with your timber needs. We appreciate you sharing your feedback. - AB

Rated 5 out of 5 stars

Really helpful staff at Wickes

Really helpful staff, excellent service. Thankyou Kelly in particular who bothered to select a good quality piece of timber for me

29 July 2026
Unprompted review
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Reply from Wickes - Havant

We're so pleased to hear that our staff provided excellent service and were really helpful. It's wonderful to know that Kelly took the time to select a good quality piece of timber for you. Thank you for your kind feedback! -AK

Rated 5 out of 5 stars

Wow!

Wow! What a company. The store manager - Ingrid - has been incredible at supporting our school and been in constant communication, going over and above to support us. We couldn’t be more grateful.

18 July 2026
Unprompted review
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Reply from Wickes - Havant

Thanks for taking the time to leave your 5-star review. We're so pleased to hear about the incredible support Ingrid provided to your school. It's wonderful to know she went above and beyond! - AB

Rated 5 out of 5 stars

Good service

Good service? Luis was great! Delivery was quick and they were helpful.
Price was good too.

7 July 2026
Unprompted review
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Reply from Wickes - Havant

Hi Paul, We're so happy to hear that you had such a positive experience with our service and that our team was helpful. Thank you for sharing your feedback! - Sean

Rated 5 out of 5 stars

I work for a shopfitting company

I work for a shopfitting company, we have a job in Bicester , we were working over a weekend and ran short of paint. I went to the Havant store to see if they could help with a colour I needed. I was served by Kelly , what a great lady she is, her help, assistance to get the colour I needed was very impressive especially as the colour was originally a Farrow and Ball colour , nothing was to much trouble for Kelly and I got the colour I needed. I award Kelly 10/10 top lady , many thanks

5 July 2026
Unprompted review
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Reply from Wickes - Havant

Hi, Thank you for taking the time to share your experience with us. We're really happy to see that Kelly provided such exceptional service and went above and beyond to help you find the right colour of paint you needed. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Bathroopm designed and fitted by Wickes.

We recently had a bathroom designed and fitted by Wickes in Havant. The dessigner Adam did a lovely job and we quickly agreed on all the specifications. Great to deal with a very experienced. The fitter was Jozsef Kosma. Jozsef was absolutely wonderful and made light work of a pretty complex job. He was so helpful and polite. Alweays went the extra mile. Both very highly recommended. We couln't be more pleased.

4 June 2026
Unprompted review
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Reply from Wickes - Havant

Hey Nicholas, thanks for your wonderful feedback I'm glad that Adam and Josef were both first class throughout your bathroom design and installation. It makes us proud you would recommend us and enjoy your new space! - Dylan

Rated 4 out of 5 stars

Havant Big Store , Helpful staff Tina

I recently visited Wickes at Havant several times to purchase laminate flooring, underlay, paint, brushes, compost, and topsoil.

In my experience, a staff member named Tina was exceptional. She was energetic, supportive, and always willing to help customers. While I found some other staff members to be a bit rude, Tina’s service stood out as particularly positive.

The shop itself is quite large, offering a wide variety of stock and plenty of choices. Additionally, there is free parking available, and the overall value provided was good.

5 May 2026
Unprompted review
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Reply from Wickes - Havant

We're delighted to hear about your positive experience with Tina. It's wonderful that they provided such exceptional and supportive service. We appreciate your feedback on our stock variety and parking. -AK

Rated 5 out of 5 stars

Great supporters

Very generous and supportive of Step by Step, donating a new bike shed for the young people we support to use. A HUGE thank you.

15 June 2026
Unprompted review
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Reply from Wickes - Havant

Hi there, we're so glad we could support Step by Step. We appreciate your kind words and are happy to help! -LR

Rated 5 out of 5 stars

My small boy got sick inside the store…

My small boy got sick inside the store and Tina made me feel so comfortable. I was really confused me what to do and she helped me all the way. What a brilliant customer service. Wickes in Havant got a loyal customer for life . Thank you.

14 May 2026
Unprompted review
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Reply from Wickes - Havant

Hi Noor, We appreciate you sharing your experience. We are so glad that Tina provided support during a difficult moment. Thank you for your positive feedback. - Sean

Rated 5 out of 5 stars

Kitchen design

We had a kitchen designed by Becky.
The whole experience until completion,return of parts not used was a complete pleasure thanks to her support and knowledge . The kitchen is now complete, of high quality and good design. I would highly recommend to anyone buying a kitchen

23 April 2026
Unprompted review
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Reply from Wickes - Havant

We're happy to hear that the kitchen design experience with Becky was a pleasure, thanks to the support and knowledge provided. We appreciate your recommendation and are glad you are happy with your new kitchen. -AK

Rated 5 out of 5 stars

I can’t praise Wickes enough

I can’t praise Wickes enough, particularly design consultant Adam in Havant, for the outstanding service I received in the planning and coordination of my new kitchen. The design, delivery and subsequent installation by Giles and his team at Rowlands Castle Builders, was excellent. Nothing was too much trouble and the end result is amazing. I have received so many positive comments about my new kitchen and would highly recommend both Wickes in Havant and Rowlands Castle Builders for the first class high quality service provided. Many thanks.

26 January 2026
Unprompted review
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Reply from Wickes - Havant

Hi Rosemary Sawyers, We appreciate you sharing your kitchen experience. We're happy to hear that Adam was outstanding in planning and coordinating your new kitchen. It's great to know the installation was excellent, and the end result is amazing. Thank you for your recommendation.

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