Design consultant Paul Potter has been excellent in advising us on our new kitchen. He listened to our requirement's and did not push us into making any decisions at all. Paul was very patient and... See more
Company replied
Location
Switch locationProspect Road, Off Mucklow Hill, Halesowen West Midlands, B62 8DU, GB
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Went into Wickes Halesowen branch. Having looked at items I then went to the pay desk and asked for assistance. Anthony appeared within a few minutes and assisted me when choosing my items offering a... See more
Company replied
Kevin was so amazing with his advice ( for free) that we definitely will be using wicks for our tiles and kit.. If it wasn't for your amazing staff we would of gone to b and q
Company replied
I have been waiting over a month for a refund and despite many phone calls and emails I'm being ignored by Paul Morris the store manager. The only reason a refund is required is because weeks after ta... See more
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Company details
About Wickes - Halesowen
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Prospect Road, Off Mucklow Hill, Halesowen, West Midlands, B62 8DU, United Kingdom
- +441215509980
4.6
Excellent
133 reviews
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Design consultant Paul Potter has been…excellent
Design consultant Paul Potter has been excellent in advising us on our new kitchen. He listened to our requirement's and did not push us into making any decisions at all.
Paul was very patient and re-quoted after some changes to our initial plan.
A lovely gentleman, an asset to Wickes.
2 November 2026
Unprompted review
Reply from Wickes - Halesowen
Hi Rachel, We are so pleased to hear about your wonderful experience planning your new kitchen. It is fantastic to know that your design consultant Paul was so patient, attentive, and supportive throughout the process, making sure all your ideas were accommodated without any pressure. We truly appreciate you taking the time to share this lovely feedback about the excellent service you received. - Sean
Excellent customer service.
Went into Wickes Halesowen branch. Having looked at items I then went to the pay desk and asked for assistance. Anthony appeared within a few minutes and assisted me when choosing my items offering advice where he could. Anthony even helped when I was unsure if my car would be able to accommodate lengthwise for some of the items. Anthony showed patience, knowledge and empathy and should be recognised for his excellent customer service. I came away with all items I required and felt that I had been listened to and treated with courtesy and kindness.
Thank you Anthony you are a credit to the store.
30 October 2026
Unprompted review
Reply from Wickes - Halesowen
We are so pleased to hear about your positive experience and that our team member was so helpful, patient, and knowledgeable during your visit. It is wonderful to know that you received such great advice and assistance, even with checking if the items would fit in your vehicle. We truly appreciate you taking the time to share this lovely feedback about the excellent customer service you received. -JG
Kevin was so amazing with his advice (…
Kevin was so amazing with his advice ( for free) that we definitely will be using wicks for our tiles and kit..
If it wasn't for your amazing staff we would of gone to b and q
29 October 2026
Unprompted review
Reply from Wickes - Halesowen
We are absolutely thrilled to hear that you received such helpful and valuable advice during your visit. It is wonderful to know that our dedicated team made such a positive impression and helped you decide to choose us for your upcoming tiling and kitchen projects. Thank you so much for taking the time to share your lovely feedback, and we look forward to assisting you with your exciting home improvements. -JG
Got some top advice on tiles and tiling…
Got some top advice on tiles and tiling accessories from Elliott today Top Class
29 October 2026
Unprompted review
Reply from Wickes - Halesowen
Thank you so much for the wonderful five-star review. It is fantastic to hear that you received such helpful and expert guidance on choosing the right products for your project. We truly appreciate you sharing your positive experience with us. -JG
Paint
Was in wickes today buying some paint,
the girl on the till with black hair (didn’t get her name) was really friendly and agreed the colour I picked was good! Will definitely be back in the future
24 October 2026
Unprompted review
Reply from Wickes - Halesowen
Hi David. We are so pleased to hear about your positive experience while shopping for paint. It is wonderful to know that our team member at the checkout was so friendly and helped reassure you with your colour choice. We truly appreciate your kind feedback and look forward to welcoming you back in the future. - Andrew
I'd definitely come back here
The store was really clean and nice, amazing customer service from an employee named Hollie. I would come here again
24 October 2026
Unprompted review
Reply from Wickes - Halesowen
Hello Nick, Thank you so much for sharing your wonderful feedback. We are absolutely delighted to hear that you found our store so clean and tidy, and that you received such amazing, helpful customer service during your visit. It is fantastic to know you had such a positive experience, and we truly look forward to welcoming you back again soon. - FC
Had a fantastic experience with Hollie
Had a fantastic experience with Hollie! very helpful showing me paints and offering input on which colours might go together best.
22 October 2026
Unprompted review
Reply from Wickes - Halesowen
Hi Customer, We are delighted to hear about your fantastic experience and that you received such helpful guidance with choosing and coordinating your paint colours. Thank you for sharing your wonderful feedback with us! - Sean
staff was very warm and welcoming…
staff was very warm and welcoming especially sabila who helped make the experience great!
19 October 2026
Unprompted review
Reply from Wickes - Halesowen
Hi N Abdo. We are so pleased to hear that our team provided such a warm and welcoming environment during your visit. It is wonderful to know that you had such a great experience and that our staff, especially Sabila, made a positive impression on you. Thank you so much for taking the time to share your kind feedback with us. - Andrew
Helpful staff
I had a great experience at Wickes, especially with Sabila who was very helpful with finding me the correct extension cable I was looking for!
19 October 2026
Unprompted review
Reply from Wickes - Halesowen
Hi Fabiha. We are so pleased to hear that you had such a great experience at our store. It is wonderful to know that Sabila provided great assistance and helped you locate the exact item you were searching for. Thank you very much for taking the time to share your kind feedback with us. - Andrew
I was impressed with the level of…
I was impressed with the level of service provided by a member of staff.
Willingness to help smiled and went above and beyond.
Dawn is an asset to wickes
Excellent customer service
14 October 2026
Unprompted review
Reply from Wickes - Halesowen
Hi S Osman, Thank you so much for your kind words about the great level of service you received from our colleague Dawn in our Halesowen store. We appreciate your review and you business. DG
Visited this morning
Visited this morning, really helpful staff, Jayne on the till was amazing helped me register and sign up quickly for the trade! Even saved enough money for my bacon sandwich!! 😊
15 October 2026
Unprompted review
Reply from Wickes - Halesowen
Hello Simon, We are so pleased to hear about your great visit this morning. It is wonderful to know that our team member made the registration process so quick and straightforward, and that the savings helped brighten your day. Thank you very much for taking the time to share your kind feedback with us. - FC
Reply from Wickes - Halesowen
Hi Joan, We're delighted to hear that Leah was very helpful during your visit. Thank you for your kind feedback! -Ellysse
Paul Potter was fantastic,helped us…
Paul Potter was fantastic,helped us design our kitchen
13 October 2026
Unprompted review
Reply from Wickes - Halesowen
We are delighted to hear that you had a wonderful experience planning your new space. Thank you so much for taking the time to share your positive feedback with us! -JG
Needed advice on mixing a paint for the…
Needed advice on mixing a paint for the kitchen that can be wiped clean.
Staff member Anthony was so helpful.
10 October 2026
Unprompted review
Reply from Wickes - Halesowen
Hi Fran,
We're pleased to hear that Anthony was able to offer the right advice and help you select the ideal washable paint for your home project. We truly appreciate your kind feedback. -Ellysse
I’d just like to say a big thank you to…
I’d just like to say a big thank you to the member of staff eleanor who helped me at Wickes. I came in just before they closed to get plastering supplies, and they were extremely helpful, friendly and knowledgeable. They went out of their way to make sure I got exactly what I needed. It’s not often you come across customer service like that, so I really appreciated the help. A real credit to Wickes.
28 September 2026
Unprompted review
Reply from Wickes - Halesowen
Hi Ramon. We are so pleased to hear about your positive experience with us. It's wonderful that Eleanor was so helpful, friendly, and knowledgeable, especially when you came in just before closing. We truly appreciate your kind words. - Andrew
Incredible staff-Sabila
Incredible staff-Sabila
She was incredibly helpful and friendly with me as I asked a few questions about the radiators they sold and the different prices of the products.She went above beyond by telling me all of the key differences between the radiators ensuring I bought the correct one that I was looking for.👌
24 September 2026
Unprompted review
Reply from Wickes - Halesowen
Hello Mohammed, We're so pleased to hear about your fantastic experience! It's wonderful that Sabila was so helpful and friendly, ensuring you found exactly what you needed. We truly appreciate your kind feedback. -JG
Fabulous customer service
Needed some decking boards delivered but wanted to pick them from store to ensure quality and reduce need for returns. Eleanor and Ben were patient and superb in organising a delivery from the Halesowen store which will allow me the pick the boards for delivery the day before. Looked at various options before sorting a solution. Absolutely blown away by their customer service approach. Above and beyond what I could reasonably expect. Thank you
16 September 2026
Unprompted review
Reply from Wickes - Halesowen
Hi Jerry, We are so pleased to hear about your positive experience and that Elanor and Ben were so helpful and attentive. It's wonderful that they were able to assist you in finding a solution for your decking board delivery. We truly appreciate your kind feedback. - Sean
Halesowen store
Went into the Halesowen store on 11/9 needed some help with hinges for a door. Not the best with DiY spoke to Bubz who was very friendly and went out his way to help me. He had other customers waiting but still took his time to help me. Excellent customer service skills and amazing energy. He is an asset to your store Hope he gets recognised for this service as he helped me out and even had a good conversation.
11 September 2026
Unprompted review
Reply from Wickes - Halesowen
Hi Harry, We're so happy to hear about your positive experience at our Halesowen store. We appreciate you sharing your feedback and are delighted a team member could assist you with your DIY project. Thank you for your kind words. - FC
Exceptional service from Ben at Wickes
Exceptional service from Ben at Wickes, Halesowen Store 436. I wish every store you went into had this level of Customer Service it would make buying anything a pleasure. Thank you....
11 September 2026
Unprompted review
Reply from Wickes - Halesowen
Hello Jean, We're so pleased to hear about your positive experience and that Ben provided such helpful assistance. It's wonderful that they could assist you with impressive customer service! -JG
Excellent customer service
I visited Wickes Halesowen recently to buy compost. A lovely assistant called Nikki could see I was struggling to keep hold of my trolley and lift the bags onto it. She very kindly loaded them onto the trolley for me and waited with them while I went to pay. Then helped me get them into the car. Couldn’t have asked for a better service. Will definately buy from Wickes again. Well
Done on customer service.
5 September 2026
Unprompted review
Reply from Wickes - Halesowen
Hi, Joanne. Thank you for taking the time to share your review with us. We're delighted to see that, Nikki went above and beyond to provide excellent customer service during your visit to purchase compost. Thank you again for your kind feedback. - Scott H
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