Wickes - GlasgowReviews 

179
TrustScore 4.5 out of 5

4.5

2345 London Road, Glasgow Glasgow, G32 8XP, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Kenny at the london road branch has been so helpful measuring and designing our kitchen. Extremely good customer service and brought our quirky ideas to life. Very proficient at what he does. Kenn... See more

Company replied

Rated 5 out of 5 stars

Our sales person was Kenny from the Glasgow store. What an amazing experience we had. Kenny was so patient, he didn't mind us changing our minds when he was putting the kitchen we wanted onto his comp... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Kenny at Wickes Glasgow highly enough. What really stood out was that he did the full initial consultation, measurements review and design work over the phone and email before... See more

Company replied

Rated 1 out of 5 stars

Orderd 3 bifold doors. Courier came with only one door. Claimed that the depot had phoned me to inform me that the other 2 were damaged - no-one had phoned me. Contacted Wicks who said they had no ide... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Glasgow

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • 2345 London Road, Glasgow, Glasgow, G32 8XP, United Kingdom

  • +441417632830

4.5

Excellent

TrustScore 4.5 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(179)

13,290 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can’t recommend Kenny at Wickes…

I can’t recommend Kenny at Wickes Glasgow highly enough. What really stood out was that he did the full initial consultation, measurements review and design work over the phone and email before I even visited the store. Through this he was able to generate an exact mock up of my current bathroom.

He listened to my ideas, worked through product options and sent a clear quote so I could review everything. When I finally went into the branch, everything was already prepared, and he was very helpful when i asked to change colours and tweak products, once updated, we finalised the details and booked the work.

He was knowledgeable, patient, always quick to reply, and made the whole process far less stressful than I expected. The design fits my space and budget perfectly, and the booking was handled smoothly with no confusion.

Kenny is a real credit to Wickes — if you’re planning a bathroom renovation, ask for him!

11 June 2026
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

We are delighted to hear about your excellent experience with Kenny. It's wonderful that the initial consultation, measurements, and design work were handled so efficiently, even before your store visit. We're also pleased that the design perfectly fits your space and budget, and that the booking process was smooth. Thank you for your kind feedback. -AK

Rated 5 out of 5 stars

Kenny at London road branch was fantastic

Kenny at the london road branch has been so helpful measuring and designing our kitchen.
Extremely good customer service and brought our quirky ideas to life. Very proficient at what he does.
Kenny was so pleasant and although we had other design appointments we were always drawn back to him and the kitchen at wicks. Kenny was the main reason we went back to wicks and bought our kitchen from them as we couldn’t fault his amazing customer service skill. Thanks again Kenny and wicks uddingston.

27 June 2026
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi, Kiera. Thank you for taking the time to share your review with us. We’re really pleased to see your design consultant, Kenny, delivered outstanding customer service and helped bring your ideas to life. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Our sales person was Kenny from the Glasgow store.

Our sales person was Kenny from the Glasgow store. What an amazing experience we had. Kenny was so patient, he didn't mind us changing our minds when he was putting the kitchen we wanted onto his computer. He was very helpful, showed us different ideas etc. I felt totally at ease and didn't feel rushed or pressured into anything. There was nothing that was too much trouble for Kenny. If you had more people like Kenny , then your business would be amazing all the time. I would definitely recommend Wickes for kitchen

21 June 2026
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi Davina, Many thanks for your kind review regarding our design consultant Kenny who you worked with in designing your new kitchen. We hope you enjoy your new kitchen for many years to come. Many thanks for your business.

Rated 5 out of 5 stars

Sales advisor Kenny was brilliant from…

Sales advisor Kenny was brilliant from start to finish made everything easy for us no hidden cost once we were happy with our kitchen Kenny came out to the house to double check our measurements and make sure everything was ok can’t speak highly enough

20 June 2026
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi Jamie, we're so pleased you had such a brilliant experience with us! It's wonderful that our advisor made everything easy and ensured your satisfaction. Thank you for your kind feedback. -LG

Rated 5 out of 5 stars

Kenny Glasgow gave seamless…

Kenny Glasgow gave seamless service,good advice in my choices, would highly recommend kenny

20 June 2026
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

We're so glad you had a great experience with Kenny. We appreciate your kind words and recommendation. -AK

Rated 5 out of 5 stars

Great experience in-store and Morag and…

Great experience in-store and Morag and her team were all very helpful while collecting an online order.
Thanks again for all your help!

17 June 2026
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi Darran, we are so pleased you had a great in-store experience and found our team helpful with your online order. We appreciate your kind words! -LG

Rated 5 out of 5 stars

Hi Kenny McCardle was the sales…

Hi Kenny McCardle was the sales consultant I spoke with re my kitchen plans and he listened to all my requests, offered many ideas and nothing was any bother to him as I changed my mind countless times. After sales communication has also been extremely prompt and all queries answered.

21 May 2026
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi Margaret, we're so pleased to hear about your positive kitchen planning experience! It's wonderful that our consultant was so helpful and accommodating, even with changes. Thank you for your kind feedback. -LG

Rated 5 out of 5 stars

Everything was great

Everything was great. Declan was excellent customer service. Very friendly and chatty
Great experience

10 June 2026
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

We appreciate you taking the time to share this wonderful review. We are delighted to hear you had a great experience in store and the service from Declan was excellent. -AB

Rated 5 out of 5 stars

Dream kitchen

Could be more delighted everything was first class from picking our kitchen to design and installation all went as planned couldn’t be happier and definitely recommend

18 May 2026
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi Guy, We are so delighted to hear that your kitchen journey, from design to installation, was first-class and went as planned. Thank you for your recommendation! - Sean

Rated 1 out of 5 stars

Incomplete order and poor service

Orderd 3 bifold doors. Courier came with only one door. Claimed that the depot had phoned me to inform me that the other 2 were damaged - no-one had phoned me. Contacted Wicks who said they had no idea when the order could be fulfilled. I notice that other customers have had the same problems. Avoid requesting home deliveries

25 May 2026
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi, Kiki. Thank you for taking the time to share your experience with us. I'm really sorry to learn of the issues you've had with the delivery of your order. I've sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Rated 1 out of 5 stars

dont waste your money on a kitchen from…

dont waste your money on a kitchen from here. half our delivery never came turned up nearly a week late most ov the boxes were damaged.the solid wood worktops were warped and finish is very rough.

1 May 2026
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi, Thank you for taking the time to share your review with us. I'm sincerely sorry to learn that half of your order was delayed and when it arrived most boxes were damaged. I've sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Rated 5 out of 5 stars

Kitchen planning consultation

I had a kitchen planning consultation with Emma at Wickes and she was absolutely fantastic. She was friendly, professional, and really took the time to understand what I wanted from our new kitchen. Emma explained everything clearly, came up with great ideas, and made the whole process feel easy and stress-free. Her knowledge and attention to detail were excellent, and nothing felt rushed. I left feeling much more confident and excited about my kitchen plans. Thank you, Emma, for such a great experience!

13 May 2026
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi Wioleta, Thanks for taking the time leaving your review. We are happy to hear that your kitchen planning consultation was fantastic and that Emma was friendly, professional, and took the time to understand your needs. It's great to know you felt confident and excited about your plans. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

New Kitchen

Our designer Kenny had taken time to explain options available to us for a new kitchen. Kenny had also come out to measure everything for us and this made the process so much easier. We were able to view the kitchen design on the computer software which let us have a really good idea as to what the kitchen would look like. Kenny has been very helpful and even helped with some changes that we wanted to make. Definitely would recommend Wickes based on our experience!

2 May 2026
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

We appreciate you sharing your kitchen design experience with Kenny. We're happy to hear that the options were well explained, and the measuring service simplified the process. It's great that viewing the design and making changes was helpful. We value your recommendation and are grateful for your feedback. -AK

Rated 5 out of 5 stars

So far so good

So far so good! Kenny brilliant service and support to date. Kitchen not installed yet so proof in the final outcome. If anything to go by to date with Kenny's professional approach and excellent communication, will be great!

11 May 2026
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi Carol, Thanks for taking the time leaving your review. We're happy to hear that you've received brilliant service and support and that the communication has been excellent. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

New Kitchen Install

I purchased a new kitchen from Wickes and used their installers to fit the new kitchen for me. The installation of my new kitchen has been completed and I am delighted with the end result. Communication from the installers was excellent throughout and the work was completed to a high standard. I am very happy with the new kitchen.
After they had completed the work I had an accident and damaged my new kitchen tap. They came out very quickly and fixed it for me which I was very grateful for.
I wouldn't hesitate to use them again and I would highly recommend them to anyone looking to get their kitchen installed.

6 April 2026
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi Niall,

We appreciate you sharing your experience with us. We're happy to hear that the installation of your new kitchen was completed to a high standard and that you are delighted with the result. It's great to know the installers' communication was excellent, and they were able to assist you after the accident. We value your recommendation. -Ellysse

Rated 5 out of 5 stars

Very professional service from Martin in Glasgow

Martin Shaw in Glasgow was my kitchen designer and he made the whole process as seamless as it could be. I quoted with lots of kitchen providers for the works and Martin was by far the most professional and knowledgeable, which really reassured me while making such an important purchase. Throughout, he was so generous with his time to continually support at every stage of the process. Thank you Martin!

27 April 2026
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi Lucy, we appreciate you sharing your experience. We're happy to hear that the kitchen designer was professional and knowledgeable, making the process seamless. It's great to know they were generous with their time and supportive throughout every stage. Thank you for your positive feedback! -LG

Rated 5 out of 5 stars

Kenny had everything on screen for us…

Kenny had everything on screen for us to look at. He was absolutely brilliant. What I had thought I wanted, he showed another way regards the layout of the kitchen. What also helped was sending photos of the kitchen we have now. Nothing was too much trouble, showed everything that we wanted regards kitchen. Also sent through the the new layout of the kitchen. 10/10 for Kenny.

26 April 2026
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

We appreciate you sharing your experience. We're happy to hear that Kenny was brilliant and helpful in suggesting a different layout for your kitchen. It's great to know that sending photos of your current kitchen helped. Thanks again for the kind feedback. -AK

Rated 5 out of 5 stars

Absolutely wonderful service today from…

Absolutely wonderful service today from Ashley, was so happy to help !

25 April 2026
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

We appreciate your wonderful feedback! We are so happy to hear that you were pleased with the helpful service you received today from Ashley. -AK

Rated 5 out of 5 stars

New Kitchen

A kitchen is a big expense, but
Emma from the Wickes Glasgow branch made our experience so easy. Everything was explained in detail, she was happy to answer our numerous questions, gave advice on units, worktops, handles, splashbacks etc., and also gave ideas regarding kitchen accessories Wickes don't stock.
She came to the house to take measurements, arrived on time and included our builder in the design process, which was worthwhile.
Also, because we were unsure about the colour of the kitchen we had chosen, we arranged a follow up visit to the store and Emma was happy to run through all the options again.
Emma is a credit to Wickes.
We hope the after sales experience is just as good.

23 April 2026
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi, Mary. Thank you for taking the time to share your review with us. We're delighted to see that, Emma, made your whole design experience easy, explaining every detail and answering any questions you had. Please do keep us updated on your project. Thank you again for your kind feedback. - Scott H

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look