I went to purchase a storage box in Catford the associate who i asked for help couldnt help and was ery unwilling to help. The security guard was the person who helped he found out where the item i w... See more
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I went to purchase a storage box in Catford the associate who i asked for help couldnt help and was ery unwilling to help. The security guard was the person who helped he found out where the item i w... See more
Company replied
We wanted to colour match paint to our kitchen cupboards and were immediately served by a charming gentleman who was so helpful and took us to the paint shelves first to see whether an existing off th... See more
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Fantastic customer service received today from Ian at Wickes Catford. Ian helped me process both a return and a new purchase. I found Ian to be polite, professional, very knowledgeable and court... See more
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Terrible! Poor customer service, one member of staff didn’t want to move, took several attempts of us asking for him to get up to assist us, would not recommend. Spend your money elsewhere
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Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
7 Catford Hill, Catford, London, SE6 4NU, United Kingdom
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The customer service provided by Abdul at Wickes was excellent. He was polite, knowledgable and quickly found the product I was looking for.

Reply from Wickes - Catford
Tim and Ben was really good help bunch of good lads thank you guys!

Reply from Wickes - Catford
I’m so happy with the help that Shane gave me too me has an old lady

Reply from Wickes - Catford
Shane was absolutely amazing lovely to have someone that works at Wickes that is very helpful

Reply from Wickes - Catford
I went to purchase a storage box in Catford the associate who i asked for help couldnt help and was ery unwilling to help. The security guard was the person who helped he found out where the item i wanted was and took it down for me and helped me take it to the cashier. This man needs a job as some kind if associate other than security. Or pay himmore

Reply from Wickes - Catford
Fantastic customer service received today from Ian at Wickes Catford.
Ian helped me process both a return and a new purchase.
I found Ian to be polite, professional, very knowledgeable and courteous on both dealings with him.
He is a real credit to Wickes and it was an absolute pleasure meeting him.
Old school unhurried customer service at its finest.

Reply from Wickes - Catford
After losing my trade card and down loading the trade app it was the first time of using it and I was slow in finding the discount barcode,Ben at the checkout was very helpful and quickly sorted it for me, I’ve got my 10% discount back.👍

Reply from Wickes - Catford
Fast service and friendly staff

Reply from Wickes - Catford

Reply from Wickes - Catford
Tim, very helpfully opened another checkout for me when he saw the amount of items I was struggling to hold in the queue behind someone with a lengthy returns issue. Appreciated Jon

Reply from Wickes - Catford
Visit Catford store all the time. Ben Shane and Chris always helpful

Reply from Wickes - Catford
I was able to quickly find the item I wanted upon entering the store and easily find my way to the check out area. The staff at the till (Timothy) was both efficient and friendly as he rang up my purchase.

Reply from Wickes - Catford
Great customer service from Ian. He provided me with helpful information about the product that I purchased.
Would definitely recommend

Reply from Wickes - Catford
Excellent service today from Ben. He helped me resolve an issue with my TradePro account. He went above and beyond the call of duty!!

Reply from Wickes - Catford
Ben at the Catford branch offered fantastic customer service and had exceptional product and stock knowledge. I left the store today with everything I needed to complete my project.

Reply from Wickes - Catford
Timothy helped with all my needs and brightened my morning

Reply from Wickes - Catford
I went into the store earlier this morning to look at some paints for bathrooms and kitchens and I met one of the workers called Ben. What an absolute gem. He is definitely an asset to Wickes!! customer service that he provided for me was next to none Ben was a very helpful and knowledgeable sales assistant, he even walked me to my car and helped me put the paint I had 10 L of it into my car great guy thank you Ben. Keep up the good work.

Reply from Wickes - Catford
Order from Wickes Catford all the time. Always great service from the checkout. Ben served me today always a pleasure.

Reply from Wickes - Catford
I would like to take a moment to express our sincere appreciation for Ben at Wicks in Catford. He is an exceptionally helpful, friendly, and genuinely caring person who goes above and beyond to make sure every customer feels welcome and supported.
From the moment we interacted with Ben, it was clear that he takes real pride in helping people. He has a brilliant character, a positive attitude, and a very approachable manner. He was patient, attentive, and more than happy to take the time to help us with everything we needed. His kindness and willingness to assist really stood out and made our experience at the store much more enjoyable.
It is not always easy to find someone who provides such a high level of customer service while also making customers feel comfortable and valued. Ben treats everyone with respect and goes out of his way to help whoever comes into the store, and that really deserves to be recognised and appreciated.
We genuinely had a very positive experience because of Ben. His helpfulness, professionalism, and friendly personality made a real difference to us. He is a great representative of Wicks in Catford, and we believe his hard work and dedication should be recognised.
Thank you, Ben, for your excellent customer service, your patience, and for always being willing to help. Your positive attitude and genuine kindness do not go unnoticed. We really appreciate everything you did for us, and it was a pleasure dealing with you. Wicks in Catford is very fortunate to have someone like you as part of the team. We would be more than happy to recommend Ben to anyone visiting the store.

Reply from Wickes - Catford
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