Wicked Cushions Reviews 

51
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a problem with my original order. While I was doubtful that I would receive any help, much to my surprise, I received an immediate and helpful response. New ear pads were sent overnight and I co... See more

Rated 5 out of 5 stars

Bought two sets of earpads from wickedcushions in Australia, they got here within a few days, but the second set didn't fit the headphones (our fault, they werent the correct version of earpads for... See more

Company replied

Rated 1 out of 5 stars

AVOID AT ALL COSTS horrible product does not work at all, instructions unclear / non existent for my model (blackshark v2 2021), im now left with a useless pair of headphones with no earpads becaus... See more

Company replied

Rated 5 out of 5 stars

This is an absolutely great product, and an unbelievably good buying experience. Very fast shipping. Extremely easy install, with easy to follow, professional video. The weak point of my Bose headphon... See more

Company replied

Company details

  1. Electronics Store
  2. also in
  3. Cell Phone Accessory Store

Written by the company

The World's Most unique Headphone accessories, made by Wicked Cushions.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(51)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wicked Ear Cushions for Astro 50

Purchased the Wicked Ear Cushions (WC) for my Astro 50 headphones. The difference between OEM cushions and WC was immediately noticeable as they felt cooler and provide a tighter closure around the ear. This closure allows for hearing greater detail in the game. I actually had to lower the volume a bit. Wearing the WCs for up to five hours was no problem and felt better than the OEM cushions. I also purchased the Wicked head cushion for my Astro 50s and this was the greatest improvement of all. No more head pain after multi-hour gaming. I highly recommend Wicked cushions.

13 January 2026
Unprompted review
Wicked Cushions logo

Reply from Wicked Cushions

I'm so happy that you had a great experience. Thank you very much for sharing!

Rated 5 out of 5 stars

The nicest and most relaxing experience…

The nicest and most loving experience ever!

I bought a brand new headset called Audeze Maxwell, and these are known for being very uncomfortable, because the pads are too small and the weight is over 500g
I watched many videos of how to make them more comfortable, and WC kept coming up. So I bought some StealthZ pads and a new much wider strap.

But but but. When I got the headset, there was a sound fault, and I decided to return them, because it wasn’t going to better

I asked if I could cancel the order for the pads etc, but they were already in transit. Fair enough!
After a very nice and relaxing conversation, i was able to get the money for the pads and strap, even without the need to sending them back!

All because my shipping costs would be over half the price of both products!

Megan (the support person), decided that even when they didn’t get the product back, they would pay me back anyway.

Mega nice company, won’t be last time I’ll be buying from them

6 January 2026
Unprompted review
Wicked Cushions logo

Reply from Wicked Cushions

Hey, I'm very glad that you had a great experience with us. We really look forward to seeing you again.

Rated 5 out of 5 stars

Wicked Cushion’s replacement cushions…

Wicked Cushion’s replacement cushions arrived in just a few days. The old one’s popped right off and the new ones snapped in perfectly and the new ones are better than the old even when new. EXACTLY as advertised.

I wrote Bose for replacements and they replied I’d have to buy a new headset! Bullocks on that, so I sewed up the splits until I found WickedCushions. $25 is considerably less expensive than spending $300-400 for new ones. If I have to buy a new headset I’ll look at Sony and get WickedCushions at the same time and a spare pare. Fast delivery and very responsive company.

I happily give a 5 star rating, I do highly recommend this company.

5 January 2026
Unprompted review
Wicked Cushions logo

Reply from Wicked Cushions

Hey, so happy to hear that you had a great experience!

Rated 5 out of 5 stars

Premium quality at an affordable price

I grew up in the 90’s so I chose the 90’s Black, gives off that Miami Vice vibe. I’m really impressed with both the WC BandZ silicone headband cover and the WC FreeZe cooling gel earpads for my Bose QC headphones. I’ve had these QC for about 6 years and the ear pads and headband is deteriorating. I opted for this upgrade and the quality on both products feels premium and durable. What’s an huge bonus is they are very affordable.

The headband cover fits snugly without feeling tight and adds a nice layer of protection against sweat. It also looks great and does not change the overall comfort or appearance of the headphones in a negative way.

The cooling gel earpads are a noticeable improvement over the stock pads. They are extremely comfortable, seal well, and genuinely stay cooler during long gym sessions. Noise isolation remains excellent, and they feel just as good. IMO 100x better than the originals.

Installation were very easy for both products. The earpads snapped into place without any tools or frustration, and the headband cover slid on smoothly and stayed put. No wrestling and no trial and error. Just straightforward and quick.

Overall, these are solid upgrades that extend the life and comfort of Bose QC headphones. Highly recommended if you want better comfort, cooling, and protection with minimal effort.

23 December 2025
Unprompted review
Wicked Cushions logo

Reply from Wicked Cushions

Hey, I'm so happy to hear that you had a great experience. It really means a lot to us! Thank you again for being a customer.

Rated 3 out of 5 stars

Good Product, Extremely slow Re-Stock

While their products are pretty good in quality and they last long, the re-stock experience is horrendous. The Sony WH-1000XM6 came out on May 15, 2025. It is almost 2026, and their replacement pads or covers are almost always out of stock or only have the basic colorways (which hardly every fit with colors other than black). And it's not like it is a niche type of headset or brand, it's Sony's flagship headphones with multiple tech review videos globally! I cannot imaging what happens on other brands and models.

All in all, if you can find stock it is a very good option to go ahead and buy. If you are in a hurry, don't wait to buy from them, it can more than 3-6 months for a re-stock!

23 December 2025
Unprompted review
Wicked Cushions logo

Reply from Wicked Cushions

XM6 was a unique case for us, we have been making earpads since the XM2, and NEVER have they been a popular product for us.
Our XM6 pads have been so well received and popular, that we just could not keep up, everytime they went in stock- they sold out.

While I know the headset came out in May, our pads did not even come out until September, we don't get early information from sony about their pads structure- so there is always a minimum 3 month wait from headset launch to when we launch earpads.

As for when they should restock where you are, I don't have a way to know where you are from by this review - however if you contact me directly I can tell you what is the case

Rated 1 out of 5 stars

Not Worth the Price

I ordered a set of "Earpads for Sennheiser PC38X & More - WC FreeZe Cooling Gel" to replace the old OEM pads I had for over 5 years. There was nothing wrong with the old ones I just wanted to keep my ears cooler.
However, these pads are awful. In just about 18 months they started to completely fall apart. The adhesive the holds the leather/fabric to the snap ring came completely undone.
When I contacted support I was told "Our replacement earpads usually last 2-3 years" but their warranty only covers 1 year. But as a courtesy they would send me replacements. After confirming my address with support I got an email back thanking me for confirming then they ghosted me and deleted my review on their website.
They have ignored all my follow-up emails, it has been over 4 months since they said they would send replacements.
You're better off buying OEM pads.

18 August 2025
Unprompted review
Wicked Cushions logo

Reply from Wicked Cushions

I have no way to find out your personal information and check your specific situation, but if we have stated that we will send a replacement, we always do.

We have had numerous cases where customers had told us our reply emails go to their spam folder, which makes it seem as if we ignore replies - but we never ignore anyone.

Since it seems you are not being replied to by email / our replies to you are not going through - I suggest you try me personally at twitter @wickedcushions or Instagram (same account) or even reddit, as I have no way of finding out what happened with your specific situation

Rated 5 out of 5 stars

I ordered the wrong cushions for my PS5…

I ordered the wrong cushions for my PS5 Pulse headset. I incorrectly ordered the elite ones.
Megan from Wicked Cushions refunded my account immediately and informed me that I didn't have to return the ones I ordered. This was incredible customer service and very appreciated as it was my mistake in the first place! It goes without saying I ordered the correct ones from Wicked Cushions!
Rich

29 October 2025
Unprompted review
Wicked Cushions logo

Reply from Wicked Cushions

Glad we could figure this out for you Rich! enjoy the pads

Rated 5 out of 5 stars

Bose 700 Replacement cups

Got these replacements for my Bose 700. Was nervous about replacing them as was worried about the quality… don’t know why I was worried. The videos are also really helpful in installing the new cups even advising as to removal of the old adhesive inside the cup. Great product and great instructional videos.

12 August 2025
Unprompted review
Wicked Cushions logo

Reply from Wicked Cushions

So happy to hear that. Thank you for the kind words!

Rated 3 out of 5 stars

Expected more for the price.

The ear-pads look great and snapped on my Sony WH-1000XM4 perfectly—super squishy. My gripe is the foam is starting to flatten already after six weeks, so I fluff them each time. Shipping took nearly two weeks instead of the promised five days, and the tracking link never updated. For comfort I’m happy; just expected more for the price.

6 August 2025
Unprompted review
Wicked Cushions logo

Reply from Wicked Cushions

Shipping should never take 2 weeks, and if it did, feel free to contact us to get refunded for the shipping fee paid. In the future, know it is never suppose to take this long - and that is a sign of an issue

Rated 5 out of 5 stars

Amaaaazingggg

I received them in one day and I'm from Belgium!! The pads are really comfortable and I didn't hear any difference with the sound quality. The customers service is really kind too (I sent them an email to thank them and they replied immediately). I created a trustpilot just to post this review ahah

5 August 2025
Unprompted review
Wicked Cushions logo

Reply from Wicked Cushions

So happy to hear that you are pleased with your experience!

Rated 4 out of 5 stars

Swiss customers: Hidden UPS import fees, but great support and refund

Swiss customers: Hidden UPS import fees, but great support and refund

I ordered two earpads directly from Wicked Cushions USA for CHF 44.80, plus CHF 33.00 for expedited shipping (3–6 business days). Shipping was fast – I received the product in only 3 days.

However, I was surprised when UPS charged me an additional CHF 35.15 on delivery. These were not shipping costs, but import VAT and brokerage fees. The total I had to pay came to CHF 112.95, which is more than double the product value.

I had read the FAQ, which mentioned possible import fees, but during checkout there was no clear disclaimer informing customers in Switzerland that UPS might charge additional handling fees on delivery.

I contacted Wicked Cushions support, and they responded quickly and professionally. After providing a detailed breakdown, they agreed to fully refund the CHF 35.15 I paid to UPS. The money arrived within the promised 3–5 business days.

I’ve now updated my rating to 4 stars, because while the unexpected UPS fees were frustrating, Wicked Cushions handled the issue very fairly and resolved it in a professional way.

✅ Tip for Swiss customers: Expect possible UPS charges at delivery, and keep your invoice.
✅ Props to the support team for helping out and taking the issue seriously.

28 July 2025
Unprompted review
Wicked Cushions logo

Reply from Wicked Cushions

Hey, it doesn't seem like you should've been charged import duty that's as expensive as the actual earpads, that comes out to almost a 100% import duty, which your country does not charge.
If you could please contact us directly, I'm trying to figure out what's happening here

Rated 5 out of 5 stars

Customer service is fast as hell.

Customer service is fast as hell.
Ordered the cushions needed a invoice so send them a mail.
max 5 min later i had a send invoice from Carla.
Excellent job on this!

30 July 2025
Unprompted review
Wicked Cushions logo

Reply from Wicked Cushions

So happy to hear that! I hope you enjoy them

Rated 5 out of 5 stars

Wicked Cushions will be my store forever.

The company let me know they had my order, let me know when it was filled, when it was sent and even when it was delivered. On top of that, they provided a perfect video for the installation of earpads on my Sony headphones. Took all of 3 minutes. The cushions are great and they really block out ambient noise.

21 July 2025
Unprompted review
Wicked Cushions logo

Reply from Wicked Cushions

We appreciate the Love! <3

Rated 5 out of 5 stars

Fast delivery and great product

Fast delivery through Amazon and the earpads fit my Steelseries Arctis Nova Pro Wireless perfectly. Really happy with the whole transaction.

21 July 2025
Unprompted review
Wicked Cushions logo

Reply from Wicked Cushions

Glad you love them!

Rated 4 out of 5 stars

comfy but with flaws?

just bought some nova pro wireless coushins and yeah they feel really nice but for some reason the bottom part of them raises away from my head and let's audio leak out and reduces the noise isolation, idk if this is a defect or if they just only focusd on one head size, gonna see if anything changes in the next 48 hours otherwise i'll probably return these

(update) customer support reached out fast and said it might take awhile for them to soften up so i'll take there word for it and raise this to 4 stars and if it actally molds to my head then i'll raise this to a five, hope these work out.

13 July 2025
Unprompted review
Wicked Cushions logo

Reply from Wicked Cushions

All our pads should break in within 2-3 weeks! Its also difficult for me to know which headet you are talking about, I am guessing it could be nova pro wireless - if that is the case - I recommend hanging them lower than you are used to with the original pads

Rated 5 out of 5 stars

The Arctis Nova Headband is far longer…

Edit:They refunded the cost of the headband and were very nice in the support process.

The Arctis Nova Headband is far longer by design than the original one.
The biggest problem with the original for me is that it extends in length after some time, so I wanted to make sure to have a silicone one that lasts longer.

Well, WC intentionally made their longer by default, and only in the installation video I can see that information.

After contacting support, I can send back for refund, but 2x postal costs are the price of the band itself.

Do not recommend!

26 June 2025
Unprompted review
Rated 5 out of 5 stars

very very worth it (autism approved)

very very worth it, i lost my old earpad for my skullchrushers, and i ordered the pink and blue pads with memory foam over apple pay, litterally fastes checkout ever, at first i thought i was being scammed because it said 4 days and im in denmark, it came 2 days later at my doorsted with a (RE)sealable bag . AND A STCIKER(YIPPIE)and the pads were so easy to put on it took me 1 min of labour and 1 min of adjusting them, these pillows fixed all my problems a originallly had w my old pads
. they never fall of
.their stylish and unique
. the memory foam is very comfortable, the stock cushions felt very cheap and would kinda put preassure on my earlobe, these i can sleep on my side w :)
. i also havent gotten told by other people they could hear my loud music through my headphones, they provide a bit of soundproofing, they survived 4 different thunderstorm and were only 150, with a free shipping code.
absolutely worth it and autism approved

2 May 2025
Unprompted review
Wicked Cushions logo

Reply from Wicked Cushions

Thank you so much!

Rated 5 out of 5 stars

Excellent product and outstanding customer service!

I was thoroughly impressed from start to finish. My replacement earpads arrived earlier than expected, and even the packaging was thoughtfully designed and high quality. The earpads themselves are top-notch, with impressive craftsmanship and a great selection of color options. A truly satisfying experience all around!

14 May 2025
Unprompted review
Wicked Cushions logo

Reply from Wicked Cushions

So happy to hear that! thank you for the kind words

Rated 5 out of 5 stars

Highly recommend!

The earpads I got are high quality and very comfortable! The company sent emails and a tracking number throughout the shipping process, and the installation video on their website was super helpful.

20 February 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look