White Shark Media Reviews 

48
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

After more than three years working with White Shark Media, I can confidently say that they have checked all the boxes. As Sales & Marketing Manager at Mukul Resort, I’ve worked with several a... See more

Rated 5 out of 5 stars

Great, knowledgeable account specialists that work closely with you to make sure your business is thriving! I've been with White Shark Media for 18 years. Can't imagine working with anyone else.... See more

Company replied

Rated 5 out of 5 stars

We are currently in the setup phase and so far our assigned team of marketing experts at White Shark Media, which includes Kal Lacayo and Tania Quijano, have been remarkably friendly, professional... See more

Rated 5 out of 5 stars

I have been really happy with the things WhiteShark has done for us as a white-label partner. Any feedback I give them is quickly heard and action follows. We went from working with another provider t... See more

Company replied

Company details

  1. Marketing Agency

Written by the company

Digital Marketing Agency with 14+ years of experience delivering results through Paid Search, Social Media, SEO, and Web Design & Development.


Contact info

4.8

Excellent

TrustScore 5 out of 5

48 reviews

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1-star

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4.8

All reviews

(48)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They do a great job!

I’ve been with White Shark for many years now. They are very committed to improving ranking in the search ads & really are on top of all the changes happening with the search engines. Something I couldn’t keep up with myself. Great people!

5 June 2023
Unprompted review
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Reply from White Shark Media

Hi Claudia! Thank you so much for your wonderful review! We truly appreciate your loyalty and are happy to hear about your positive experience with our team. We understand the challenges of keeping up with the digital marketing world, which is why we strive to stay ahead of the curve and implement effective strategies for our clients. Our goal is to deliver outstanding results that contribute to business growth online.

We're grateful for the trust you've placed in us and look forward to continuing our partnership. Thank you once again for your kind words!

Rated 5 out of 5 stars

Consistently Impressive

We're always impressed with the consistent results we get with White Shark Media, and customer service is over the top. Very helpful, knowledgeable, ready to assist however they can, that's why we're steadily increasing our business with them.

1 June 2023
Unprompted review
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Reply from White Shark Media

Thank you so much for your wonderful review, Joel! We greatly appreciate your kind words and are happy to hear that you have had a great experience with our services and team at White Shark Media. Providing excellent results and exceptional customer service are our top priorities, and it brings us joy to know that we have met your expectations.

We value your trust and confidence in our services, and we look forward to continuing to exceed your expectations. If there's anything else we can do for you, please don't hesitate to reach out. Thank you once again for choosing White Shark Media!

Rated 5 out of 5 stars

PPC scaling

Our account is being scaled effectively by WSM. We're very happy with everything.

31 May 2023
Unprompted review
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Reply from White Shark Media

Hi Kevin, thank you for your positive review of White Shark Media. We're glad to hear that your account is being scaled effectively and that you're very happy with our team and digital marketing services.

If you have any further feedback or need assistance, please don't hesitate to reach out.

Thank you for choosing our team.

Rated 5 out of 5 stars

Excellent Marketing Partner

Since partnering with Whiteshark Media in 2016, they have consistently proven to be an exceptional digital marketing partner.

Carmen, our dedicated account manager, has been instrumental in continuing our success. The team is responsive, attentive, provides great results, and delivers comprehensive analytics.

Looking forward to achieving even greater milestones together! Highly recommend.

30 May 2023
Unprompted review
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Reply from White Shark Media

Hi Emilio! Thank you for taking the time to share your positive experience with White Shark Media. We are beyond happy to have partnered with you for over 7 years now and are delighted to hear that our team has consistently delivered great service and achieved excellent results in your digital marketing campaigns.

We want to give a special shoutout to Carmen for always providing exceptional service to you and all our clients. We will make sure to pass along your kind words to her.

We sincerely appreciate your feedback and are committed to continuing our partnership with you. Our goal is to help you achieve even greater success in your digital marketing endeavors.

Thank you once again, and we look forward to continuing our fruitful collaboration with you.

Rated 5 out of 5 stars

WhiteShark media has been a great…

WhiteShark media has been a great advertising team for improving our company's online presence. They have diligently worked on our account for years. They are easy to work with and wait patiently on us when our schedules get busy.

23 May 2023
Unprompted review
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Reply from White Shark Media

Hi Carrie! Thank you for your kind review! We greatly appreciate your positive feedback about White Shark Media. It's wonderful to hear that we have been able to enhance your company's online presence over the years, and we look forward to continuing our successful partnership for many more years to come. 🌟

Our team is dedicated to providing exceptional customer service, and we are delighted to hear that we have been able to meet your needs and accommodate your schedule. 💯

We value our relationship with you and will continue to provide excellent service. If you need any further assistance, please reach out to us. 🙂

Thank you once again for choosing White Shark Media! 💙

Rated 5 out of 5 stars

Always on time with there response

Always on time with there response. Monthly review meetings are well planned and productive. They are always giving suggestions and also accept my comments and ideas. I have used them for the past several years and I like my lead person (Felipe) and I also like the support people behind him.

24 May 2023
Unprompted review
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Reply from White Shark Media

Thank you, Lloyd, for taking the time to leave such a lovely review for our team! We greatly appreciate your kind words and are happy to hear that our team has been instrumental in providing you with excellent assistance.

At White Shark Media, we are dedicated to delivering exceptional customer experiences and outstanding digital marketing services. It's wonderful to know that we have been successful in meeting your expectations.

We would like to give a special shoutout to Felipe and the support team working alongside him for consistently going above and beyond to ensure our clients' satisfaction. Their dedication and hard work are key to our success.

Once again, thank you for your positive feedback. We are excited about our continued partnership and look forward to providing you with exceptional service in the future. 💙

Rated 5 out of 5 stars

Whiteshark Really Helped Grow Our Business

Whiteshark has aided in the growth of our business for many years. They are experts in their field and are always willing to help educate both our team, as well as our clients.

17 May 2023
Unprompted review
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Reply from White Shark Media

Thank you for your kind review, Michael! We are delighted to have been a part of your business's growth over the years. At Whiteshark, we take great pride in our expertise in the field and are committed to sharing our knowledge to empower both our clients and their teams. 💪

We appreciate your trust in our team and our abilities. It has been our privilege to contribute to the growth of your business, and we look forward to continuing to provide our expert services and ongoing support. Thank you once again for your positive feedback. ⭐

Rated 5 out of 5 stars

Kindness and Profitability For The Win!

White Shark Media always goes the extra mile. Responsiveness and kindness are their superpowers.

As an agency owner, their guidance has been thoughtful, well executed, and more importantly profitable for my clients.

11 May 2023
Unprompted review
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Reply from White Shark Media

Thankyou, Jay, for sharing your positive experience with White Shark Media! 🌟 It's great to hear our team has provided excellent customer service, thoughtful guidance, and profitable results for your agency and clients. We're happy to hear that our approach to business is making a positive impact for you. Thank you again, and we hope to continue growing our partnership! 💪

Rated 5 out of 5 stars

So far, great!

We are currently in the setup phase and so far our assigned team of marketing experts at White Shark Media, which includes Kal Lacayo and Tania Quijano, have been remarkably friendly, professional and they have our company's best interest at heart. I am extremely glad that we are working with them and are looking forward to great results!

Alfredo Lacayo - CEO & Co-founder
Qbit Solutions Research Team

25 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent White Label Partner

I have been really happy with the things WhiteShark has done for us as a white-label partner. Any feedback I give them is quickly heard and action follows. We went from working with another provider to testing some accounts with WhiteShark, and then eventually moving all our accounts to WhiteShark. Thank you for consistently stepping up to the challenge WS! Shout out to Elizabeth Bellangers and JP Chamorro who have continuously worked hard for us.

19 April 2023
Unprompted review
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Reply from White Shark Media

Hi Marissa! Thank you for sharing your positive experience with us as a white-label partner. We are so happy to hear that you have had a great experience working with us and that our team, particularly Elizabeth and JP , have consistently met and exceeded your expectations.

At White Shark Media, we are committed to providing exceptional service and delivering results to our clients. We take pride in listening to our clients' feedback and promptly taking action to address any concerns or issues that arise.

Thank you for choosing White Shark Media as your digital marketing partner, and we look forward to continuing to deliver outstanding results for your business!

Rated 5 out of 5 stars

Love White Shark Media

Great, knowledgeable account specialists that work closely with you to make sure your business is thriving!
I've been with White Shark Media for 18 years. Can't imagine working with anyone else.

Alex Kustanovich
Luel Restoration Studio
luelstudio.com
Brooklyn, NY

19 April 2023
Unprompted review
White Shark Media logo

Reply from White Shark Media

Hello there, Alex! Thank you for taking the time to leave us a review and for your loyalty to White Shark Media for the past years! We are delighted to hear that our team has been able to provide you with the knowledge and support you need to ensure your business thrives in the online space.

Thank you for entrusting us with your business for so many years, and we look forward to continuing to partner with you in the future!

Rated 5 out of 5 stars

The team at White Shark is awesome!

The team at White Shark is awesome. Super responsive whenever I have questions and very knowledgeable.

12 January 2023
Unprompted review
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Reply from White Shark Media

Dear Michele,

Thank you for taking the time to leave such a positive review about our company. We are glad to hear that you found our team to be responsive and knowledgeable. Your feedback means a lot to us, and we are happy to know that we are able to meet your needs.

Thank you for choosing Whtie Shark Media for your digital marketing needs, and we look forward to continuing to provide you with excellent service in the future.

Sincerely,
The White Shark Media Team

Rated 5 out of 5 stars

All I can say is wow after having a…

All I can say is wow after having a Dyson for many years I decided to try shark hoovers so glad I purchased this so much better. My cordless shark made such a difference to my carpet the Dyson couldn’t do.
Well done shark

8 November 2022
Unprompted review
White Shark Media logo

Reply from White Shark Media

Hi there! We are happy to hear that you had an amazing experience using the Shark Hoovers. Unfortunately, we are not the company that provides this product. We are a Marketing Agency providing various digital marketing advertising solutions for all types of businesses. If you are ever in need of the services that we offer, please feel free to reach out! 😉

Rated 5 out of 5 stars

White Shark has served us as a creative…

White Shark has served us as a creative digital agency for over 5 years. We find them to be responsive, creative, hard working and reasonable. They are able to keep up with the constant changes in the Google, Microsoft search and advertising field. We are pleased with the results and the sales activity that they bring to our door.

1 May 2022
Unprompted review
White Shark Media logo

Reply from White Shark Media

Hi Dori, thank you for taking the time to review our services and sharing your experience working with us. We are delighted to hear that our team has helped bring positive results to your business over the past five years and are very grateful for all their hard work and commitment.

We always welcome feedback from our customers as we strive to provide world-class service to help our clients achieve their goals. Please let us know if there is something we can do to improve our services.

We look forward to continuing to grow our partnership for more years to come. Have a great day!

Rated 5 out of 5 stars

White Shark Media is a great company to…

White Shark Media is a great company to help you manage your addwords account, I work with Elia Chavez and she will take great care of you.

Max
Owner
Same Day Flash

31 March 2022
Unprompted review
White Shark Media logo

Reply from White Shark Media

Hello there, Max!

Thank you so much for leaving such a great review. It's our commitment to provide our clients with an excellent customer experience. White Shark Media is sensitive and responsive to our Client's needs and we are devoted to your satisfaction. We will make sure Elia gets the recognition she deserves!

Rated 5 out of 5 stars

Working directly with White Shark Media…

Working directly with White Shark Media has enabled a steady growth of online sales for EcoDirect, a known online solar retailer. WSM has been instrumental in helping EcoDirect gain direct exposure to the increasing number of online shoppers interested in achieving energy independence.

Our rep, Linda Duarte, is deeply committed and cares about the fine details of her customer's industries.
With White Shark's help, EcoDirect's return on investment continues to be strong. Online orders have increased with a higher conversion value. We can tailor our campaigns to meet the changes in a growing and ever-changing renewables market.

I would recommend White Shark Media if you are interested in increasing your online sales, yet not afraid to put in the extra work to help White Shark help you grow. Your insight is invaluable. What White Shark Media can accomplish with your insight is not magic. It is finesse.

28 June 2021
Unprompted review
White Shark Media logo

Reply from White Shark Media

Hi Brian, thank you for your kind words and for sharing your review with the community and us. We are pleased to hear that our team has helped EcoDirect scale, and we are grateful for being part of your company's growth journey. Linda and our team will enjoy reading this fantastic review.

At White Shark Media, we are constantly striving to deliver world-class customer experience, satisfaction, and results to help our clients achieve their goals.

We look forward to continuing to work together. Please let us know if there is anything else we can do to improve our service.

Rated 5 out of 5 stars

Excellent Service

Excellent Service. Very pleased with the results. We increased traffic to our website and increased our conversions dramatically. Highly recommend!

9 March 2021
Unprompted review
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Reply from White Shark Media

Hi Mariolga! Thank you for taking some time to leave a review. We are happy to hear that our services have worked for your business and given excellent results.

As always, we are committed to improving and providing excellent solutions. Please let us know if there is anything else we can do to level up our service.

Rated 1 out of 5 stars

Horrible customer service, no product and no refund

Horrible customer service. Ordered a item in May, it is still not here on July 8 and the company will not admit the item is lost or provide a refund. This company appears to be a scam or just extremely disorganized. They blame COVID, but at the same time saying they are new and to be patient. There are 1000’s of online retailers, not worth the hassle or time / energy.

7 July 2020
Unprompted review
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Reply from White Shark Media

Hey Paulette,

Sorry for the late reply. I think you confused our business. We are not a retail store, we provide online marketing solutions. Would you be so kind on directing this review to the right business and deleting it from our profile? Thanks.

Rated 2 out of 5 stars

Bad management for a B2B company

We worked with them for 20 months. During this time we didn't achieve any of our goals. We were assigned with 4 different account managers and they didn't seem to understand our business or provided us guidance on how to improve the campaign performance (ads, landing pages, keywords); or actually being able to track leads and conversions. Sometimes it took them a lot of time to reply questions (more than a week) and we needed to send several reminders, or we got misleading answers (to set up a "thank you" page per campaign and later we were told that we only needed one page, didn't explain correctly how to use the conversion window, audiences for remarketing wrongly set up...). After analysing the campaigns closely we realised that after that period we didn't get a positive return on any of the accounts. We felt that we needed to push this all the time rather than working with an agency that is saving us time and helps us to successfully manages our ads to grow our business.

27 March 2018
Unprompted review

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