Whirlpool India Reviews 

1,046
TrustScore 1 out of 5

1.0

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, most reviewers were let down by their experience overall. Customers frequently reported products failing shortly after purchase, with appliances like washing machines and refrigerators ceasing to function or developing issues such as poor cooling. Reviewers consistently experienced poor customer service, noting unhelpful and unresponsive support, with many complaints going unresolved for extended periods. People also highlighted issues with staff behavior, including rudeness, misguidance, and concerns regarding payments for services that customers believed should have been covered by warranty. Many consumers found the product quality to be very low, with appliances breaking down prematurely or not performing as expected, leading to repeated repair needs. Installation requests were often delayed, and customers faced significant waiting times for repairs, sometimes for weeks, leaving them with non-functional appliances.

What people talk about most

Service

Reviewers highlight negative aspects of service, expressing deep dissatisfaction with repair services and... See more

Product

Customers consistently note negative experiences with product quality, with many reporting that appliances... See more

Customer service

Reviewers mention negative feedback about customer service, with many expressing dissatisfaction and... See more

Staff

Users describe negative interactions with staff, citing experiences with unprofessional, unresponsive, and... See more

Quality

People report negative experiences with quality, with many consumers expressing disappointment with product... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Very bad response from service center. Refrerigator Techie number was provided thru WhatsApp chat. But his phone is always in busy mode, nor he calls back.CAL25112500886 was my ticket number. WhatsA... See more

Rated 1 out of 5 stars

10/8/2025 ko whirlpool ki semi automatic washing machine li thi 11 aug ko kapde dhoye to uska filter baar baar nikalne laga complaint ki to service wale me kaha ki machine company se replace hogi ba... See more

Rated 1 out of 5 stars

Third class service... Technician name of mustak bhai come change some parts take 5000 rs , he said wait for 24 hrs fridge will start, we wait 3 days fridge still not start, technician give response... See more

Rated 1 out of 5 stars

Worst service called upon many times for service of microwave,they came and visited took visiting charge and never returned nor they called upon for replacement of panel board least bothered about cli... See more


1.0

Bad

TrustScore 1 out of 5

1K reviews

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1.0

All reviews

(1,046)

166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst service

Very very bad service. I bought a washing machine, it reached on 16th July but people didn't come for Installation for 26th July that too by calling there helpline number again and again. Worst servicing. Never buy

26 July 2025
Unprompted review
Rated 1 out of 5 stars

Maine apne whirlpool ke freeze ki…

Maine apne whirlpool ke freeze ki complaint ki but technician teprery check kr k 350/- Rs checkup fees le gya maine dobara complaint ki ...but koi bhi response nahi mila. V.V.V Bad Survice. Agar kisi customer ka freeze kharab ho to bahar kisi technician se sahi krwa lena kharcha bhi kum aayga. Thanks

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Very Bad Quality Dont buy Whirlpool

Very Bad Quality Dont buy Whirlpool. All parts continuesly broken and drop down.
No one responding. Technician come and told us to pay for . but we bought 3 months before only.
Very very Worst product.
I send email also. They not respond anymore.
Stupid. you all go to hell only.

Dont buy Whirlpool

18 June 2025
Unprompted review
Rated 1 out of 5 stars

Very bad service and customer care

Very bad service and customer care
Requesting not to take whirlpool product
It had been almost 24 days the issue had not been resolved . The refrigerator is not getting cool during summer and they are saying 10 years warranty on compressor

14 June 2025
Unprompted review
Rated 1 out of 5 stars

Bed service koi bi nahi lena

Bed service koi bi nahi lena
Whirlpool company ki ko bi item nahi kardani uski after service poor he
Service men k answer bhi bekar he
Thanks for contacting Whirlpool. Your service request number SUR29062514206 has been registered. For further assistance, please call us at 080 651 88 888, from 8 AM to 8 PM.

29 June 2025
Unprompted review
Rated 1 out of 5 stars

Really really just sevice from…

Really really just sevice from whirlpool ..past two days calling the. Customer support people keep on telling technician will come ..no one responding nor reaching to us ..DONT BUY WHIRLPOOL ....
VERY POOR CUSTOMER SERVICE
they are not bother customer concern at all ..I know this review also not giving any kind of response though I'm posting bcz of poor customer support

29 June 2025
Unprompted review
Rated 1 out of 5 stars

U am writing with my with disoverwhelming…

I am writing with my with overwhelming dissatisfaction, I know writing will not help me they will keep lying people. I observer one thing these companies like whirlpool in the market are becoming the goons because they know we can do any dam thing sell any defected product but no one is going to do any harm to us. Dissatisfied customer
9070510510

10 June 2025
Unprompted review
Rated 1 out of 5 stars

Worst service ever

Worst service ever. These people only play with their customers. If you want to buy any appliance from them please don't. I have an issue with my NEW washing machine since 15 days but these people are asking me to wait for 7-8 days more as the part isn't available. We are tired of making calls but no use. The worst service till date from a renowned company

27 June 2025
Unprompted review
Rated 1 out of 5 stars

I am writing to express my deep…

I am writing to express my deep dissatisfaction with the service I have received from Whirlpool and its representatives regarding a Whirlpool refrigerator I purchased from Girias, Koramangala in September 2024, along with an additional 2-year extended warranty, for which I paid extra.

In May 2025, the refrigerator developed a gas leakage issue. I promptly contacted Whirlpool customer care, and after nearly a week, a technician named Mr. Ravi Kumar (Contact: 8861522263) visited. Despite my valid warranty, I was incorrectly informed that I had no warranty coverage. I was then asked to pay ₹3,030 for a new 2-year warranty and an additional ₹2,500 in service charges — totaling ₹5,530.
After making the payment in good faith, I was assured the repair would be completed within 2 days. However, it has now been over 20 days, and no one has responded to my follow-ups. I have also attempted to contact Ms. Pooja (Executive, Contact: 8448839149) and Mr. Ravi Kumar multiple times, but my calls and messages remain unanswered.

This level of service is unacceptable from a reputed brand like Whirlpool. I feel deceived, and I am extremely disappointed with the handling of my complaint and the lack of accountability shown by your service personnel.

25 June 2025
Unprompted review
Rated 1 out of 5 stars

Very worst company

Very worst company
Don't buy any gadgets of Whirlpool
Just 3 months old machine got problem, we complaint to fix it technician charge every time now he say to replace the machine and there will be unnecessary charges approx 20000/-bad bad bad 😞

11 January 2025
Unprompted review
Rated 1 out of 5 stars

DONT BUY ITS NOT A BRAND

Such worst brand it is, i never faced such hopeless service or not working machine in my lifetime
Worst worst worst I would say
No service
No proper acknowledgement
No proper team to assist
Improper behaviour

9 June 2025
Unprompted review
Rated 1 out of 5 stars

My rating is -5.

My rating is -5.
I have complaint against refrigerator 17 may but no response from service provider and service area manager not picking call. Very poor service and I suggest any one not buy any whirlpool appliances.

17 May 2025
Unprompted review

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