whif. Reviews 

637
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 553 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, often noting their scents are identical to expensive originals and last all day. Many appreciate the exceptional value and affordability, allowing them to enjoy luxurious fragrances without the high cost. The ordering process is described as easy, with prompt and well-packaged deliveries frequently highlighted. However, some customers also noted that certain fragrances did not last long throughout the day. A few other people also felt that some scents did not smell like the advertised originals or had a chemical undertone. Additionally, issues with faulty dispenser pumps or smashed bottles were occasionally reported. Some people also mentioned unexpected delays in dispatch during busy sales periods.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the beautiful and affordably priced... See more

Quality

Reviewers highlight positive aspects of quality, noting that many perfumes last all day and smell beautiful,... See more

Price

Customers had positive experiences with price, consistently finding products to be affordably priced and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the super quick and prompt... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my 1st order, I only purchased 3 x 10ml sizes, mainly because I wanted to try a small amount first & unfortunately for me I'm no spring chicken & can't get out & about much any more. I am so... See more

Rated 5 out of 5 stars

This company is amazing! Whif has definitely become my favorite place to buy quality perfume and it is beautiful and lasts all day. It's great value and the same as the originals! I have tried 5 diffe... See more

Rated 5 out of 5 stars

Love the helped me when for some strange reason my details disappeared for the delivery they were awesome the smells are amazing love it and definitely stays around for a long time Would by from you... See more

Rated 5 out of 5 stars

Trying out some new whiffs. They are all lovely, particularly the golden patchouli..my favourite so far is the mango muse…..I get a few favourable comments when I wear that one. Whif is incredibly ea... See more


4.3

Excellent

TrustScore 4.5 out of 5

637 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(637)

546 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy

Whif customer service reached out when i had a problem and were very good to say they’d replace the perfume if needed.I was happy in the end and have enjoyed my experience with Whif.

6 July 2026
Unprompted review
whif. logo

Reply from whif.

Hi Vanessa, we’re sorry to hear this, and we really value you as a repeat customer. To clarify - we always replace faulty atomizers, even on orders that are months old, so a refusal isn’t something that should have happened. We’d like to make this right. Could you please email our support team so we can sort out a replacement for you?

Thank you,
Team Whif

Rated 1 out of 5 stars

15 days to fulfill an order and still…

15 days to fulfill an order and still taking orders ! Joke . Don’t bother if you’re hoping for a quick delivery for a gift or important occasion.

7 July 2026
Unprompted review
whif. logo

Reply from whif.

Hi, thanks for the feedback and sorry for the frustration. Our standard handling time is 1-2 business days - during EOFY we do let customers know 15 business days is the absolute worst-case scenario, but in practice most orders are still going out in 4-6 business days. If your order has genuinely taken 15 days, that’s outside the norm and we’d like to look into it - could you send us your order number so we can check what happened?

Thanks,
Team Whif

Rated 4 out of 5 stars

I love the perfumes

I love the perfumes - the scents are exactly what they are supposed to be and last so long! Just giving a 4 stars as delivery took so long.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Whif perfume..

Easy to shop, great range of products and fast delivery.. Whif perfume’s have great long lasting scents that smell amazing.. I have purchased on multiple occasions, and will continue to buy these fantastic attractive scents.. Highly recommend to anyone that wants to smell amazing all day and night..

26 June 2026
Unprompted review
Rated 1 out of 5 stars

Not worth the money

I received the perfume with high hopes
Smells ok but does not last at all
A lot of hype and not the results I was hoping for
I won’t be purchasing again

3 July 2026
Unprompted review
Rated 5 out of 5 stars

This really is the best scent.

This really is the best scent.
I’ve brought several of my favourite ones.
I have people commenting immediately when they walk in my room. Instantly recognising the scent I have on. It’s lasts all day. Super happy 😃 and I’ll continue to buy all of my expensive (not expensive)!! Perfumes from Wiff… 10 out of 10…

3 July 2026
Unprompted review
Rated 5 out of 5 stars

A very happy repeat customer

Very happy with both fragrances ordered. Delivery was quick and items were packaged well. I often am asked about the fragrance I am wearing and I proudly tell them I purchased it from Whif.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

This was my 1st order

This was my 1st order, I only purchased 3 x 10ml sizes, mainly because I wanted to try a small amount first & unfortunately for me I'm no spring chicken & can't get out & about much any more. I am so very happy with these & they have certainly lived up to my expectations & the hype surrounding them❤️

17 June 2026
Unprompted review
Rated 5 out of 5 stars

The ladies & mens perfume is amazing

The ladies & mens perfume is amazing, lasts all day & I have received so many compliments. I am now ordering for our daughters as they were so impressed when I wore my Patchouli Muse to dinner, the Son-in-law’s are asking for the men’s for Christmas, so that is impressive. The postage was extremely quick as well.

24 June 2026
Unprompted review
Rated 3 out of 5 stars

Fragrance is great - bottle can jam up

Fragrance is great, I've bought 3 bottles now and 2 of the bottles have had faulty dispenser pumps so haven't been able to use all the product. A little frustrating, maybe to be expected for the price point. If the bottles worked well and I could use all the fragrance they are ideal dupes.

2 July 2026
Unprompted review
whif. logo

Reply from whif.

Hi Ashley,

That definitely is not normal and certainly not to be expected! Please reach out to our customer service team and we will be more than happy to make this right for you immediately - so sorry for the inconvenience. You can reach us on hey@whif.com.au

Rated 3 out of 5 stars
whif. logo

Reply from whif.

Hi Kelly,

Thanks for your review.

During peak sale periods, our handling time has been around 4-5 business days, it is quite normal for businesses to have slightly longer handling time during these periods. When buying during standard business operation we dispatch same or next business day. Thanks for shopping with us during with EOFY sale and we hope you enjoy your perfume!

Rated 5 out of 5 stars

Fast and easy

Ordering is easy and delivery is faster than you would expect. I love that when you join the Whiff family your in the know of the new scents. I’m so happy with all the products that I have ordered and now I let my family in on this adventure too.

20 May 2026
Rated 1 out of 5 stars

I purchased 1 bottle of perfume and at…

I purchased 1 bottle of perfume and at checkout it offered a second bottle at a cheaper price, I declined this offer but was still charged for n additional bottle. I contacted Whif and explained this and they are still refusing to refund one bottle. Won’t purchase from them again.

30 June 2026
Unprompted review

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