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See what reviewers are saying

Rated 5 out of 5 stars

I love the variety of flavors that whey Box have. They add great flavor to my porridge or Yoghurt and don't leave an aftertaste that other protein powders I've tried have. I have a fortnightly subscr... See more

Company replied

Rated 5 out of 5 stars

The whey 'shakes' supplements are lovely' and come in a variety of flavours to suit everyone. They taste delicious and mix really well with their shaker. I like that you are not tied in and can order... See more

Rated 5 out of 5 stars

Easy order, quick delivery and the best protein shakes I’ve tried! And I ordered the vegan box, vegan shakes are usually awful! Loved the salted caramel and gingerbread! Not a fan of the blueberry per... See more

Rated 5 out of 5 stars

So far so good only discovered the whey box range at Asda, Ginger bread flavour is superb I have ordered a sample box with other flavours due to lack of other flavours at my local stockists boots etc... See more

Company replied

Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

Whey Box, whey protein powder sachets through the post. With a variety of protein bundles, why not try our protein powder flavours we know you’ll love! Enjoy the tastiest protein powders for great whey protein recipes. Whey Box, a convenient way to rea...


Contact info

4.9

Excellent

TrustScore 5 out of 5

288 reviews

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Rated 1 out of 5 stars

they disabled my account

I wanted to change my order (flavours) but they don't let me log in. Every time I try to log in I get an error message saying ''You did not sign in correctly or your account is temporarily disabled'' so I've changed my password thinking that was the problem but I still get the same message. I know my email and password is correct but they don't let me log in for some reason. Now I can't change/cancel my subscription.
Please never subscribe to this! They will block you so you can't change/cancel your subscription. Just keep paying.

12 November 2019
Unprompted review
Whey Box logo

Reply from Whey Box

Hi Vladimir, I'm sorry for the issues you have encountered. As you'll be able to see from the multiple positive reviews we have, this is an isolated incident.

We're a small, founder-run business and it is not our intention to block accounts!

Please can you email contact@wheybox.com and we will be able to resolve this?

Thanks,

Ben

Rated 2 out of 5 stars

Website is infuriating and I often go…

Website is infuriating and I often go to buy a box and give up and order something else on amazon

11 November 2019
Unprompted review
Whey Box logo

Reply from Whey Box

Hi Nicola, I'm sorry about this. Please could you email contact@wheybox.com with the issue as we've designed the website to be easy to use, so we need to look into it!

Thanks

Ben

Rated 5 out of 5 stars

Easy and efficient

Great wide choice of flavours, easy to order, good delivery

10 November 2019
Unprompted review
Whey Box logo

Reply from Whey Box

Hey! Thank you for the feedback!

Ben

Rated 5 out of 5 stars

Great product

Great product. Easily absorbed into koko or almond milk, probably regular milk too. Mixes well with yogurt. Tastes great and arrives quickly.

28 October 2019
Unprompted review
Whey Box logo

Reply from Whey Box

Hi Helen! Thanks for the review! It's such a versatile product, you should try it in overnight oats or warm porridge too!

Ben :)

Rated 5 out of 5 stars

website was easy to use

website was easy to use. Loved its simplicity. Thank you. I look forward to receiving my order.

25 October 2019
Unprompted review
Whey Box logo

Reply from Whey Box

Hey Linda, thanks for letting us know!

Ben

Rated 3 out of 5 stars

Couldn’t drink it

Came really fast but the vegan protein is absolutely vile

24 October 2019
Unprompted review
Whey Box logo

Reply from Whey Box

Hey! Thanks for the feedback on the speed of delivery.

Vegan protein is, unfortunately, one of those very subjective products. Some love it, some are indifferent, some really don't like it! The same can be said for all brands. If you not vegan we would always recommend whey protein in terms of tastes, as it's much smoother.

Alternatively, using the vegan protein in smoothies with lots of added extras is a good way to use!

Ben

Rated 5 out of 5 stars

Quick and easy

Quick and easy, good value, great flavours!

24 October 2019
Unprompted review
Whey Box logo

Reply from Whey Box

Hi! Thanks! Glad you're a fan!

Ben

Rated 5 out of 5 stars

Excellent service

Excellent service. Fantastic products. Always quick customer services and any issues always sorted quickly.

23 October 2019
Unprompted review
Whey Box logo

Reply from Whey Box

Hi Danielle, appreciate the comments - thank you!

We're a small team so it's good to know our service is up to scratch!

Ben

Rated 5 out of 5 stars

Good selection of flavours

Bought for my mum who uses whey from time to time to help her control sweet cravings while following her diet. The selection of flavours make it perfect for this as oppose to buying a huge tub. She said that the flavours are good and very filling.

7 October 2019
Unprompted review
Whey Box logo

Reply from Whey Box

Hi Kelly :)

Glad your Mum is converted!! You might have to 'borrow' some sachets from her!

Ben

Rated 4 out of 5 stars

We have used Whey Box previously and

We have used Whey Box previously and also sent a review. The drinks are excellent and good value. We found the website easier to use this time round, as previously we thought it might have been a bit fiddly to navigate especially for anyone older.
We are very pleased with their product and will be ordering again.
Mrs J Lynn, Cornwall

6 October 2019
Unprompted review
Whey Box logo

Reply from Whey Box

Hi! Thank you for the detailed feedback it's really useful :)

If there's anything we can do to make the website easier, please let us know!

Thanks

Ben

Rated 3 out of 5 stars

The whey powder is great - admin not so...

The whey is great, however, every order I place ignores the discount code and my last order wasn’t actually what I ordered st all! It was the previous order...

2 October 2019
Unprompted review
Whey Box logo

Reply from Whey Box

Hi Susan, I'm sorry that you've experienced these issues!

Please can you email contact@wheybox.com about this so that we can resolve?

Thanks,

Ben

Rated 5 out of 5 stars

Love whey box

Very handy to take to work with me. No hassle of scoops and tubs just straight into my bag with my pre packed porridge. Love all the flavours.

1 October 2019
Unprompted review
Whey Box logo

Reply from Whey Box

Hi Sam! Thanks for the feedback. That's exactly why we created the product! Nice and convenient :)

Big fan of the porridge too! Gingerbread is amazing in these colder months!

Ben

Rated 4 out of 5 stars

I like the variety of flavours

I like the variety of flavours, which all taste great with no artificial tastes unlike some protein powders.

30 September 2019
Unprompted review
Whey Box logo

Reply from Whey Box

Hey! Thank you! Variety was one of the key things for us when we launched!

Ben :)

Rated 2 out of 5 stars

Do not taste good and don‘t mix well (i…

Do not taste good and don‘t mix well (i tried about 6 flavours)

30 September 2019
Unprompted review
Whey Box logo

Reply from Whey Box

Hi! Please can you email contact@wheybox.com with your order number so that we can investigate this further?

It's very rare that we are told the product doesn't mix well, however we do realise that taste is subjective. Largely the reviews of our flavours are extremely good!

Thanks

Ben

Rated 4 out of 5 stars

These are the only vegan protein shakes…

These are the only vegan protein shakes that taste ok for me. The amount of sweetener in the product lets it down theres at least double what's needed and it's very overpowering. Overall very good though.

21 September 2019
Unprompted review
Whey Box logo

Reply from Whey Box

Thank you for the feedback Samantha!

Ben :)

Rated 3 out of 5 stars

Recently been loving the vegan protein…

Recently been loving the vegan protein powders, so easy to use and tasted amazing. However when I received my recent box it no longer tastes the same, I’m not sure if the ingredients have changed but it now has an awful after taste and doesn’t taste as good as it previously did.

19 September 2019
Unprompted review
Whey Box logo

Reply from Whey Box

Hi Suzanne,

We have changed the vegan recipes every so slightly based on feedback from a number of customers. Particularly around the use of whole flaxseeds as opposed to ground flaxseed which we now use.

Ben :)

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