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Wheels Van Centres Reviews 

34
TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Cometh the Van Cometh the Hour, I had planned to move my family to our new home when my rust bucket finally called it a day, however before I had a mental break down I had a quick glance on the intern... See more

Rated 5 out of 5 stars

The best place to buy a van, customer service and attention to detail is beyond excellent. I would happily purchase another vehicle from wheels van centre. One very happy customer.

Rated 5 out of 5 stars

Very happy with the van I purchased. Fantastic condition & exactly as described. Staff very helpful and friendly throughout the sale Would recommend

Rated 1 out of 5 stars

Van arrived with no MOT, lucky I checked before driving it. Was sent back for MOT and 2 x bodywork repairs. Sent back with 1 repair done and MOT. Requested the service docs from Feb 20 which they don'... See more

Company details

  1. Car Dealer
  2. Motor Vehicle Dealer
  3. Used Car Dealer

Written by the company

The UK’s number 1 van centre, holding the largest amount of commercial vehicle stock in the UK. We hold over 600 vans in group stock, in a variety of makes, models and body types. Our stock ranges from: Cars; Car derived Vehicles; SWB; MWB; LWB panel vans; Tippers; Dropside trucks; Fridge vans; Luton vans; Automatic vans; Crew vans; Mess vans; Minibuses; 4x4s; Pick up trucks; All the way up to specialist HGV vehicles.


Contact info

4.1

Great

TrustScore 4 out of 5

34 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.1

All reviews

(34)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Top company for buying Tippers

Top company for buying Tippers. Will definitely use then again. Highly recommend!!!

7 February 2025
Wheels Van Centres logo

Reply from Wheels Van Centres

Thankyou for taking the time to leave a review, we look forward to welcoming you back to Wheels Van Centres soon.

Rated 5 out of 5 stars

In secure and professional hands...

After my initial online approach I was contacted by Neil, one of their amazing team. He was so so helpful and came back to me with a selection of vans that completely matched my briefing of what I was wanting.
The purchase process was so easy and I felt as though I was in professional hands throughout the process. The van I bought was delivered in exceptional condition. Thankyou.

14 February 2025
Wheels Van Centres logo

Reply from Wheels Van Centres

Once again, thank you for choosing us and for taking the time to leave us a 5-star rating. We are so happy you are pleased with your van and hope to deal with you again soon.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Dave Richards answered all the questions we had, we purchased 4 vans and all were exactly what we were expecting. Delivered when they said they would. We will be using these guys again in the future.

13 February 2025
Unprompted review
Wheels Van Centres logo

Reply from Wheels Van Centres

Hi Tom, Thankyou for your 5 star review, we really appreciate your feedback and look forward to welcoming you back to Wheels Van Centres soon.

Rated 1 out of 5 stars

Don't trust their MOT results

Don't trust their MOT results, the MOT done at purchase showed no problems, but after 3000 miles the brakes were constantly making noise, inspection revealed less than 1mm of brake pad left, this is a serious safety concern, not sure if there are any other problems being hidden!

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Trustworthy business, nice vehicle

The van I bought was competitively priced and Dave couldn't have been more helpful with accommodating my payment requirements and collection date.
The van was well presented and as described / seen.

27 January 2024
Unprompted review
Rated 1 out of 5 stars

False information

I purchased a van in August, after driving and clocking up 500 miles, I noticed that when the vehicle was warming up I couldn't select gears. I took it back and after they looked at the van they told me the clutch wasn't covered under the 3 month warranty. I got the repair done and sent them the invoice and their response was the parts are not covered under warranty. Also the van had an oil leak which they said they had sorted but that's not true either. Blah Blah Blah.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

I recently bought a van from WVC

I recently bought a van from WVC and very impressed with the experience! Their customer service exceeded my expectations, and the whole process, from my initial enquiry to point of payment was seamless. Great team and they also provided excellent insurance options which made me look no further.

The van matched its advertisement – impeccable condition, new brakes, and two keys. Plus, it was delivered quickly over a long distance on short notice. Highly recommended!

21 September 2023
Unprompted review
Rated 5 out of 5 stars

High Quality Van, 100% Recommend

High Quality Van. Great accessible customer service with brilliant communication. I Absolutely 100% recommend 'Wheels Van Centre'.

Dave was incredibly patient, rapid response with providing required documents and very wonderful throughout each stage of the purchase transaction process, including VAT, Tax and Insurance.

Van sold as seen and as described, blatantly new brakes, two keys, delivered long distance at short notice.

13 March 2023
Unprompted review
Rated 1 out of 5 stars

Shocking ongoing experience

We brought a Renault Master Van from this company and the drivers window, wasn't opening. They said they have order the part and will call us once the part arrives. After almost 10 days of waiting for a call, we call they back and they said they will call us next day. Finally when we got a call they said come and get the part replaced, so we took the vehicle back, they took the panel off the door and said the vehicle need another part in order to get the window working and the panel on the doer can not be put back together and we should take the van, once the part arrives they will call us and put the door panel back together. We said it not safe to drive around with the door panel off like that or the safe to leave a vehicle without a window closing and they said you brought the van like this and we will fix it when we can. They would not take responsibility for selling us a faulty van or having it fix in the time scale they said they would. We have lost so much money by take the van back and forth and even said we wanted to cancel the policy and they said we can't cancel it. This company is a joke and I would urge everyone to stay away from them as they like to rip off people!!!

18 May 2022
Unprompted review
Rated 1 out of 5 stars

Van arrived with no MOT

Van arrived with no MOT, lucky I checked before driving it. Was sent back for MOT and 2 x bodywork repairs. Sent back with 1 repair done and MOT. Requested the service docs from Feb 20 which they don't have?! Mileage in service book 9000 miles out, dated and stamped Feb 20, when we asked MARTIN for the docs we were informed it wasn't serviced... but it wasn't Martin's fault... don't blame him (pretty sure after sales are meant to help with the after sale?). FAKE DOCUMENTATION, AWFUL CUSTOMER SERVICE! Hopefully the motor ombudsman will deal with them before they rip anyone else off.

3 June 2020
Unprompted review

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