It is rare for me to bother doing a Trust Pilot review. However, although I don’t buy modelling bits that frequently, whenever I do, I use Wheelspin as their service is just SUPERB! It just gives me a... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Absolutely amazing customer service, and massive range of products. Best prices about by a mile aswell. Honestly one of the best shops for anything you need rc wise. The quality is also spot on genuin... See more
Company replied
Absolutely fantastic experience and service from the superb team at Wheelspin. After being let down by another supplier, the guys in the shop went above and beyond to help me out. Their knowledge and... See more
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I was trying to buy an LGB Christmas train set before I travelled abroad so it next day delivery was important. Too many stockists promised next day delivery on their websites but this was... See more
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Company details
Written by the company
Wheelspin Models is Europe's largest model and hobby superstore. With a huge retail store based in the Midlands backed up by vast warehouse stocks, Wheelspin Models is your first-stop for any "big boys toys"!
Contact info
Unit 9 The Cedars, Avon Road, WS11 1QJ, Cannock, United Kingdom
- 01543577278
- support@wheelspinmodels.co.uk
- www.wheelspinmodels.co.uk
4.7
Excellent
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have made several orders with…
I have made several orders with Wheelspin. They offer competitive prices, excellent delivery times and deliver to the Channel
Islands with no problems.
The products arrive well packed and in perfect condition.
30 July 2024
Great customer service.
I made contact with Wheelspin via the WhatsApp link on their website. They were always swift to respond, and very helpful. They quickly agreed to a price-match, and my order was dispatched within hours, arriving 48 hours after I clicked ‘buy’. I’m really happy with their service, and will go back to them with any future orders.
1 August 2024
Unprompted review
Very easy to order items and always…
Very easy to order items and always very good communication.
30 July 2024
Excellent service.
Excellent service.. very knowledgeable, super fast delivery on online orders, fast response to email queries etc..
30 July 2024
Wheelspin Models website is easy to…
Wheelspin Models website is easy to navigate, lots in stock and communication is great, and so far I’ve never had to wait more then two working days for delivery. I highly recommend.
30 July 2024
Spare Parts Order
Parts delivered as required. Spares available that I need at present delivery fairly prompt.
30 July 2024
Great shop staff unbelievable and very…
Great shop staff unbelievable and very helpful they even have a what app so you can ask questions and they send you the link to what will fit your model thank you again always my go to shop
30 July 2024
Great to deal with and good communication
Out of the several email I sent regarding a price match for a Spray Gun product and Simon was the one of the 2 replies I received and quickly. He was fair in his information and I ended up purchasing for them. All communication was quickly responded too and received the product with the requested timeframe. Thank you guys much appreciated.
15 July 2024
Unprompted review
Customer service WORKS
I have made a few orders lately and everything arrives promptly as expected. Only on my last order did I experience a delay related to "Shadow Stock". I waited the 5 days and requested an update. A prompt response was received which I am grateful for and after further discussion with Steve White, my shipment is on its way. Moral of the story, be patient, be kind because it feels like Wheelspin models will try to move heaven and earth if they even get a hint that you are not a happy shopper. Many thanks for 10/10 service. Top marks & many thanks to Steve for being so patient with me.
11 July 2024
Unprompted review
Great company
Great company, great service. Lots of product knowledge. Will use again for sure.
30 June 2024
Excellent service yet again from…
Excellent service yet again from Wheelspin Models. In stock item, quick dispatch and communication all made an first class transaction.
30 June 2024
Amazing place
Amazing place. I Brought my son his first RC car 2 weeks ago then back the week after to buy my first RC monster truck!! Andy was really helpful and had all the time in the world for us. The rest of the staff are all so helpful which is really pleasing. Top place, top guys. 👌🏽
24 June 2024
Unprompted review
Great service!
This company gives exceptional service, great selection of accessories and RC models.
Any info you want or queries you may have, the guys are only too willing to help and advise.
10 June 2024
Unprompted review
Beautiful shop 😍
Andy was outstanding great guy easy to talk to and many questions asked my brother even purchased his first rc car yesterday 👍 much appreciated guys see you soon 😊
Cheers Paul Midland Mobile Leisure Services Limited 👍
15 June 2024
Unprompted review
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