Really fun platform to connect with others that share my passion. Easy to shop and buy (almost too easy). A few sellers haven't always shipped exactly what was pictured, but overall a positive experie... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Whatnot—The Live Shopping Marketplace. Shop, sell, and connect around things you love. Explore 250+ categories, including coins, sneakers, fashion electronics, sports and Pokémon cards, fashion, plants, jewelry, and more. Join Whatnot today.
Contact info
United States
- www.whatnot.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ease of use.
PATHETIC WEBSITE
PATHETIC WEBSITE ! untrained staff banned MY account for purchases I PAID FOR using MY CARD!!
I loved the packages I’ve received…
I loved the packages I’ve received except for one that I received with different candy in there and one of the bags were open in the box and what they sent me isn’t what they were advertising. I tried to leave a message with them and I haven’t gotten a response and I believe I left a message with you guys and I was told that it’s been over the limit for a refund. I just received the package on September 30 other than that. The other packages were great.
May use AI-assist with repliesRead more
Missing items and no refund no answer to any of my request
I ordered off a seller on here I ordered 27 items only received 20 I messaged seller and they said they would sent my items out and send two extra I was more than happy with that I waited 2 weeks no reply I asked put them sending my items out they said they were going to check the camera to see if my items were actually sent to me and they would get back to me by Monday so I waited until Monday still not message back so I contacted whatnot them self they said they would contact the seller to either get my items sent out or give me refund this was about 3-4 weeks ago still no message no email no nothing about my refund or missing items I am very not happy about the experience I have had this was one of my first orderes all other sellers have been amazing but clearly that seller didn’t want to send me the most expensive items I had got of there auction what not should be dealing with this in the right way if they have contact the seller and they haven’t replied when they have had 3-4 weeks to do so what not should give me refund and the seller isn’t complying with what they need to do , this is clearly not my fault as I have done evening and have gave more then another time for this to be resolved and it hasn’t now I’m down money and haven’t revived nothing and the seller is still continuing to sell more items

Reply from Whatnot
I love the enormous amount of products…
I love the enormous amount of products that you can choose from. The hosts that I interacted with were amazing! The products that I purchased are great!
Great 👍 love my buys
I love Whatnot !!!
I love Whatnot !!!
I live in a small town so there are not alot of places to shop and Whatnot gives you a whole arey of things to get that ya can't get just anywhere and the prices are also great
Nice stuff and pretty quick delivery!
Most used app
It truly has become my favorite thing! Everything is on whatnot.
I have just seen a transaction from my…
I have just seen a transaction from my account, which I have no idea what it's for. I am not a member of this platform.
Just be aware of this platform.
I have spoken to my bank, unfortunately it's still pending , which means it will get paid, then I have to contact the fraud team who will look into the transaction. BUT, The bank now charges £100 .Its a no win situation. Anyone can help themselves to your money.
Whatnot has been blocked from my account. All these online platforms have a huge risk attached to them.
BE AWARE OF ALL THESE COMPANIES.

Reply from Whatnot
Really good platform
Really good platform.
Some amazing people and streamers and some that take advantage of ‘novice’ collectors.
Fast shippers and quality products but…
Fast shippers anf quality products but there are some that need help communicating after the sale.
well over priced
I was initially drawn to Whatnot because the auction format makes it feel like you're getting a bargain. Unfortunately, that wasn't my experience at all. Many of the items I bid on and won turned out to be significantly overpriced. After doing some research afterwards, I often found the exact same items elsewhere for less than half of what I paid.
Like many people, I got caught up in the excitement and competitiveness of the auctions, which made it easy to overspend. That's on me, and it's definitely been a learning experience. While the platform can be entertaining, I wouldn't recommend it if you're looking for genuine deals. I'll be shopping around and comparing prices in future, and I won't be using Whatnot again.

Reply from Whatnot
Absolutely amazing love it everything…
Absolutely amazing love it everything arrives on time and are fairly quick service too
The site sells everything you could want or need
Everything I have bought from the dealers I have been very happy with them . The application is very simple but a warning it’s very addictive . lol 😂
The delivery service from Royal Mail is great no complaints as yet . You bid for things you want so it’s value for money if you get it at the price you want it for .
I am enjoying Whatnot
I am enjoying Whatnot, but you have to control your spending, I kinda just watched for my favorites, but when they are now having a show, you find someone that is and you find you really like them. My items have a been great and shipping is very quick which I like. I recommend Whatnot!
I have been waiting since the 18th sept…
I have been waiting since the 18th sept for a refund from garysand still nothing was to hear by today but no one is replying its ridiculous the seller is gone too i want my money back
Had no problem with any of the sellers…
Had no problem with any of the sellers I've used so far. Always receive quickly and as described
Easy experience and interface.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







