WeTransfer Reviews 852

TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 315 reviews, most reviewers were somewhat happy with their experience overall. Many consumers appreciate the service for its ease of use and reliability in sending large files, with some noting its value for money and smooth operation. People find the platform straightforward, even those who are not tech-savvy, and many have had positive experiences with both the free and paid versions over several years. However, a significant number of people were dissatisfied with the subscription and pricing. Many reported substantial price increases, with some experiencing their annual costs doubling or even quadrupling. Some customers also mentioned issues with automatic renewals at higher prices and unexpected charges after attempting to cancel their subscriptions.

What people talk about most

Subscription

Customers had negative experiences with subscription. Many reviewers report difficulties canceling... See more

Service

Clients share ambiguous opinions on service. Many customers praise the service, highlighting its reliability,... See more

User experience

People report ambiguous experiences with user experience. Many customers praise the platform for its ease of... See more

Website

Reviewers mention ambiguous feedback about the website. While many customers praise its ease of use for... See more

Price

Users describe negative interactions with price, frequently citing unexpected increases and hidden charges.... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I've enjoyed using their service for 2 years, but the pricing is crazy: November 2023: £54 November 2024: £108 This year's "offer" : £210. Inflation from 2023 would suggest I should be paying arou... See more

Rated 1 out of 5 stars

It's been good untill their pricing changed. An e-mail which apparently was sent out asking users to opt out 9 months ago, our bills went from £20 monthly to £181 monthly, and now they're trying to... See more

Rated 1 out of 5 stars

I HAD been using Wetransfer.com as a professional musician for over ten years. I was happy to pay £80-£100 annual subscription for what WAS a very professional file transfer service for my au... See more


Company details

  1. Internet Marketing Service

Written by the company

WeTransfer makes fast, secure file sharing accessible for everyone around the world. Focused on privacy and ease of use, it’s no wonder WeTransfer is one of the most widely-used file sharing solutions.


Contact info

2.8

Average

TrustScore 3 out of 5

852 reviews

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Rated 1 out of 5 stars

Misleading “Free” Account and Impossible Cancellation Process

Absolutely terrible experience with WeTransfer.

I signed up because it clearly appeared that I had a free account when logging in. Despite this, WeTransfer quietly charged my card 74.99 DKK every single week without making it obvious at all.

Trying to cancel the subscription was a nightmare. The cancellation process is deliberately confusing and difficult to find, and in the end I had to contact my bank to block the payments and stop the subscription.

This feels like dishonest business practices at best. A company should not hide recurring charges behind misleading account information and impossible cancellation procedures.

Complete scam-like behavior. Avoid at all costs.
★☆☆☆☆

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Been using wetransfer for years

Been using wetransfer for years, the free version. Now use the pro version as I transfer many large file as a volume photographer. It allows for up to a year expiry which is great for my families, and my sanity.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

I HAD been using Wetransfer.com as a…

I HAD been using Wetransfer.com as a professional musician for over ten years.
I was happy to pay £80-£100 annual subscription for what WAS a very professional file transfer service for my audio and video files .
Suddenly the lunatics took over the asylum last year and we were presented with ... Ultimate .
At $228 a year, or £167, double what we were paying.
With no choice on other pro plans depending on usage or whatever.
WT have probably signed their own death warrant with this Ultimate move.
I and all my associates in the music and film business have stopped using WT in favour of Transfer Now, Swiss Transfer or Dropbox
If it ain't broke Wetransfer, don't fix it.
And yes, Wetransfer HAVE abused long standing, loyal customers' trust.

31 December 2025
Unprompted review
Rated 2 out of 5 stars

Okay for free transfers but be warned

Okay for free transfers but be warned. If they get your billing wrong you have a limited timeframe to request refunds. I know I signed up for a basic plan at £8 a month which was billed as an ultimate plan at £8 a week! By the time it was noticed we had been billed nearly £300 with apparently no rights to a refund under the T&C's CHECK YOUR BILLS

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Many years of great service

I have used We Transfer for over 10 years, and it has always helped me to send large files, easily. The service keeps improving as well, so I recommend we transfer as a way of sharing a lot of information.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

AFTER I CANCELLED I was still ed billed!

AFTER I CANCELLED, they still took money off my card. Not ok. I will never make use of them again. What a bunch of rip off artists. seriously annoying. If I wanted to donate 10$ i would have wanted to give that to someone who actually needs it! W T F!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

I don't even know where to begin

I don't even know where to begin. I run a record label, and a recording studio, and without wetransfer, I couldn't send files of the size that I do. It makes it smooth and easy to work with clients. Wetransfer saved my business.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Premium price, premium product.

Premium price, premium product. It has issues here and there with larger files getting stuck and stuff but overall pretty good value for the price. Especially because of the individual branding, payment integrations and how easy it is for clients to send me files.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using WeTransfer for years!

I’ve been using WeTransfer for years, and it remains the most frictionless way to move big files from point A to point B. Whether I’m sending high-res photos, video edits, or massive slide decks, it just works every single time.

What sets it apart is the zero-barrier entry. There’s no forced account creation or complex folder permissions—just a clean, intuitive interface that gets the job done in seconds. The reliability is unmatched; I never have to worry about broken uploads or corrupted downloads. Plus, the automated email tracking provides essential peace of mind by confirming exactly when a recipient has accessed the files.

For anyone needing a professional, streamlined way to handle heavy data transfers, it’s still the most dependable tool in the kit.

2 May 2025
Unprompted review

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