Westsurreylettings Reviews 

6
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TrustScore 4 out of 5

4.2

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4.2

Great

TrustScore 4 out of 5

6 reviews

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4.2

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(6)

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Rated 5 out of 5 stars

Rental Property

We recently relocated from SA to the UK. With only international referrals to hand, West Surrey Lettings (WSL) secured us a rental within our first month of arrival. We had been told to expect a labour intensive process whereas, to the contrary, WSL actually made it quite seamless. We have only thanks and appreciation for this team who helped make our transition a pleasant experience.

1 August 2024
Unprompted review
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Reply from Westsurreylettings

Thank you for your wonderful review! It has been a pleasure working with you both and we hope you enjoy your new home.

Rated 5 out of 5 stars

Highly recommend these wonderful people

Everyone I've dealt with is helpful, friendly and professional.
The rental process is easy and the support you get is outstanding.
Anything you need help with in the property is taken care of ASAP.
Victoria showed me the property, she's lovely and super efficient.
Kay looked after us for the duration of our stay and she's just outstanding.
I can honestly say that my husband and I are very sad to the leave the fantastic support of West Surrey Lettings as we move to a bigger property (unfortunately not managed by them).
Thank you all, you've been so wonderful for all these years. We are genuinely going to miss you.

4 May 2024
Unprompted review
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Reply from Westsurreylettings

Thank you for your wonderful review Rhonda! It has been a pleasure working with you and we appreciate your positive feedback. We will miss you as tenants and we wish you all the best in your new home.

Rated 5 out of 5 stars

Professional and On the Ball

Victoria was amazing. She was professional and on the ball without being pushy. She took the time to listen to my needs and always met my expectations. The service from the company has been first class and I would definitely recommend Victoria and her company to family and friends. 10 out of 10 is a well deserved score!!

25 August 2023
Unprompted review
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Reply from Westsurreylettings

Thank you for your lovely review Anne! We really appreciate your positive feedback.

Rated 5 out of 5 stars

Thank You Victoria!

I am pleased to recount the incredible experience I had with an exceptional realtor who went above and beyond to help us find the perfect rental home.

Right from our very first interaction, Victoria displayed an unrivaled level of professionalism, transparency, expertise, and heartfelt care that truly set her apart from the rest. They’ve got one of the best onboarding automated processes that I have experienced. My compliments to you and your team for including this user-friendly system.

What truly amazed us was her unwavering commitment to our satisfaction. Victoria’s patience and understanding were commendable as she navigated our evolving preferences and worked tirelessly to find us an ideal home. Her expertise instilled in us a deep sense of trust, allowing us to relax and focus on the excitement of our new rental property.

Without a doubt, I wholeheartedly recommend Victoria as an outstanding realtor to anyone in search of a rental property. She possesses all the qualities one could hope for in a real estate professional, and her commitment to helping us was unparalleled.

Working with Victoria has been an absolute pleasure, and we are immensely grateful for her assistance in finding our perfect home. Thank you so much for all your help!

1 June 2023
Unprompted review
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Reply from Westsurreylettings

Thank you for your wonderful review Mishal! We really appreciate your positive feedback and we are always happy to help.

Rated 5 out of 5 stars

Excellent as letting and tenant management - highly recommend

I have used West Surrey Lettings for many years now as agents for letting and full service management of a flat in West Byfleet.

The team is amazing; always helpful, responsive and goes above and beyond to solve any issues. I have used other agents in this area and in Bristol and WSL is by far the best I have come across.

16 May 2022
Unprompted review
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Reply from Westsurreylettings

Thank you for your lovely review! We really appreciate your positive feedback.

Rated 1 out of 5 stars

Highly not recommended

Highly not recommended.
We have placed a holding deposit, all the references have been taken but no reply from the agency. We gave notice letter to our current landlord. When we called them (West Surrey Lettings), we have been informed that property is no longer available and they can return our holding deposit. This is not how it suppose to be therefore I would not recommend them to avoid disappointment and any consequences. They just wasted our time and created a problem for us.

23 August 2019
Unprompted review

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