West End Dental - Prestatyn Reviews 

Started my dental and cosmetic journey a few weeks back.after having a real phobia of the dentist since I was a young child I have avoided dentists for a long time and neglected my teeth.
From the moment I walked through the door at west dental I felt comfortable and with a very warm welcome I felt at ease instantly.
The staff are brilliant with you and every visit has been brilliant…couldn’t recommend these guys more.

Relaxed atmosphere and very professional approach to my dentistry going forward.
Thanks guys.
Diane.

I'm a very nervous patient and dentist so kind and caring

Perfect extraction didn’t feel a thing and no pain in the days following :)

First class very well explained a lot care take recommend.

Very knowledgeable and informative,didn't,t feel like I was being ripped off unlike some others .very impressed.

There are so many five star reviews I wish I was writing one too. Luck of the draw I guess, it seems the majority of staff are amazing from what I have read. Unfortunately I went for my first assessment appointment in their new Prestatyn branch- it was so bad it was comical! Let’s be clear I’m not a nervous patient, yet when I made a mild grimace at the thought of an implant Mr Ferguson’s immediate response was ‘why have you pulled a face like that’, and then ‘it comes to something when a qualified expert can’t tell his patients what they need’ - this made me smile- what a strange comment- I replied it was probably some anxiety at the thought? Then followed comments about how brave he was to have implants that colleagues are doing. Also how he knew someone who died while eating breakfast - not following his health example - that’s what happens when you don’t take advice from experts’. This was becoming an almost out of body experience!!! He even brought Donald Trump into the conversation and his comments during the pandemic about giving people disinfectant in their veins! … like I said it was comical it was so bad! Throughout the appointment Mr Ferguson kept telling me how he had carried out more than 10,000 procedures, he was like a sleezy car salesman- except that’s not fair to car salesmen!!! His approach was extremely condescending. Maybe it’s worth making an appointment just for the experience it would be similar to those Karen’s Diners.
As for the new Prestatyn branch, it’s lovely. All other members of staff were welcoming, considerate and very professional. What a shame they are being let down by Mr Ferguson!

Friendly, affordable and great dentist

Professional attitude, pleasant staff, modern equipment and easy description of the treatment needed

Staff are friendly and helpful, made you feel comfortable.