Most of agents are very friendly and nice to talk with however there are some really horrible ones too unfortunately and they don't listen and don't try to help you at all. Over than that you can get... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
These guys at Wescot have been patiently waiting for me to pay back debts incurred from when my own bank stabbed me in the back and sold me down the river over 10 years ago. During that time they... See more
Company replied
Having worked in Lloyds Bank and helped people to sort out their finances, I never thought I would be in the same position, through no fault of my own. In short when I had to leave the Bank at 60 as I... See more
Company replied
Very helpful friendly and understanding no matter what your problem your always treated with respect .they can offer a lot of choices to suit your needs .to help you move forward although not nice for... See more
Company replied
Company details
Written by the company
Wescot Credit Services is a leading Debt Collection Agency in the UK. Wescot work on behalf of a variety of financial institutions. Wescot understands that everyone’s situation is different and we will work with you as an individual to find the best solution for you. Wescot is authorised and regulated by the Financial Conduct Authority. We are also members of the Credit Services Association.
Contact info
The Mash, Jarratt Street , HU1 3HA, Hull, United Kingdom
- 01482 484 673
- contactus@wescot.co.uk
- www.wescot.co.uk
4.3
Excellent
254 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 78% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Wescot Credit Services Ltd
Thank you for taking the time to leave us a review.
We're really pleased that you had a positive experience.
-Nichole
Wescot do NOT do things by the law
I had a cold call this morning from this lot and wanted all my security information before they talked to me-erm you rang my phone how do I know it’s a genuine call.
To Wescot
HSBC need to inform me if you are involved in anything business wise if HSBC feel they have with me but not a word and they had no right to give you my phone number without my permission.
But I will report the incident to to the Information Commissioner’s Office
Reply To Nichole -Wescot 14/10/26
I won’t be contacting you and trust you will in future when contacting anyone that you will do it lawfully but Thank You for accepting you were wrong in how you contacted me and trust you will pass this on to your clients HSBC in how to act correctly and within the laws of the UK.
12 October 2026
Unprompted review
Reply from Wescot Credit Services Ltd
Thank you for your feedback. We are sorry to hear about your experience and any worry caused.
Please could you contact our team directly at contactus@wescot.co.uk with your concerns and we will be able to look into this further for you.
-Nichole
I was reviewed on the last month 28th this transaction
I have a house on the Barnes on my Paypal and I was just save it in my online bank account West Number and the buyer like that but I didn’t know that Sky is closed so I need back my money because my card is not realise the transaction so I would like to refund back the £6 please but I top up what I send it or transfer it.
28 September 2026
Unprompted review
Reply from Wescot Credit Services Ltd
Thank you for your review.
We are sorry to hear about this and so we can look into this further, we kindly ask that you contact us at contactus@wescot.co.uk
- Emily
I will be sending them letter of claim…
I will be sending them letter of claim because PayPal messed up
6 October 2026
Unprompted review
Reply from Wescot Credit Services Ltd
Thank you for your feedback.
We are sorry to hear about this and if you'd like us to look into this further, please contact us at contactus@wescot.co.uk.
- Emily
Reassuring and Supportive Experience!
This was my first experience with Wescot, and I had the opportunity to speak with three different people. I was quite anxious before the conversations, but I was very impressed by all three of them.
They were extremely helpful, polite, and understanding, and I truly appreciate the way they handled my situation. After the conversations, I felt much more relieved, even though I know there is still a long way to go.
Thank you once again to all three of them for their kindness, patience, and support. It really made a difference.
4 October 2026
Unprompted review
Reply from Wescot Credit Services Ltd
Thank you for sharing your experience with us.
We're really pleased to hear that our team has made a difference for you, been kind, and taken the time to understand your circumstances so they could provide helpful support.
- Emily
The adviser was friendly and I didn't…
The adviser was friendly and I didn't feel like they were being judgdy
1 October 2026
Unprompted review
Reply from Wescot Credit Services Ltd
We are grateful for your kind review.
We're really happy that the call handler was friendly and understanding.
- Emily
They are ready to listen and help me…
They are ready to listen and help me with everything I want
5 October 2026
Unprompted review
Reply from Wescot Credit Services Ltd
Thank you for taking the time to leave us a review.
We're really happy to hear that our team listened to you and provided helpful support.
- Emily
Very helpful and great customer…
Very helpful and great customer service. Very understanding of my circumstances and friendly service.
2 October 2026
Unprompted review
Reply from Wescot Credit Services Ltd
Thank you for sharing your experience with us.
We're really happy to hear that our team took the time to understand your circumstances and provide friendly, helpful support.
- Emily
Easy and Friendly Support and…
Easy and Friendly Support and Communication.
5 October 2026
Unprompted review
Reply from Wescot Credit Services Ltd
Thank you for taking the time to leave us a review.
We're happy that you found our team friendly and easy to communicate with.
- Emily
Very friendly give the circumstances…
Very friendly give the circumstances and very helpful
30 September 2026
Unprompted review
Reply from Wescot Credit Services Ltd
Thank you for your kind review.
We're happy that our team was able to provide friendly and helpful support.
- Emily
The Wescot representative was patent…
The Wescot representative was patent and professional.
He listened to everything I had to say.
1 October 2026
Unprompted review
Reply from Wescot Credit Services Ltd
We are grateful for your kind review.
We're really happy to hear that the call handler was professional, patient, and took the time to listen to you.
- Emily
They were helpful and respectful.
They were helpful and respectful.
And made the process so much easier
2 October 2026
Unprompted review
Reply from Wescot Credit Services Ltd
Thank you for sharing your experience.
We're really pleased to hear that our team was respectful and helped make the process easier for you.
- Emily
Reply from Wescot Credit Services Ltd
Thank you for your kind review.
We're happy that you found our team helpful and easy to communicate with.
- Emily
Customer service
The service i got was great.
Very understanding.
Thank you
22 September 2026
Unprompted review
Reply from Wescot Credit Services Ltd
Thank you for taking the time to leave us a review.
We're really happy that you had great service when dealing with.
- Nichole
Pleasant to talk to
Pleasant to talk to, but next to impossible to get any documentation from them
1 October 2026
Unprompted review
Reply from Wescot Credit Services Ltd
Thank you for taking the time to leave us a review.
We're really pleased that your conversations with us have been good.
I'm sorry to hear that you have not gotten the documentation you requested. You can email us at contactus@wescot.co.uk if there is anything further we can help you with.
-Nichole
I was spoken to in a very kind and…
I was spoken to in a very kind and respectful manner, and was reassured. Lovely customer service.
28 September 2026
Unprompted review
Reply from Wescot Credit Services Ltd
Thank you for taking the time to leave us a review.
We're really pleased that you experienced good customer service and felt reassured on your call with us.
-Nichole
Reply from Wescot Credit Services Ltd
Thank you for taking the time to leave us a review.
We're really glad that you got excellent customer service.
-Nichole
Very easy to explain my experience to…
Very easy to explain my experience to them about company involved very happy with the out come at the moment just awaiting to hear back on there funding thank you
25 September 2026
Unprompted review
Reply from Wescot Credit Services Ltd
We are grateful for your kind review.
We're really pleased to hear that you've had a positive experience with us.
- Emily
Reply from Wescot Credit Services Ltd
Thank you for taking the time to leave us a review.
We're pleased to hear that you've had a very good experience with us.
- Emily
Reply from Wescot Credit Services Ltd
Thank you for your kind review.
We're pleased that we could assist you.
- Emily
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