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AUTOBUY Reviews 

3,302
•
TrustScore 5 out of 5

4.9

Auto Broker
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Review summary

Created with AI, based on recent reviews

Considering 235 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and kind approach, making interactions pleasant and efficient. The service is frequently highlighted as smooth, fast, and easy, often exceeding expectations with a transparent and hassle-free process. Many consumers also appreciate receiving fair and top-dollar offers, often significantly higher than those from competitors, reflecting excellent value for money. However, some customers also noted dissatisfaction with the initial or final price offers, perceiving them as low or not matching expectations. A few people also mentioned issues with the sale process not being completed as expected, leading to frustration.

What people talk about most

Staff

Reviewers consistently highlight the professionalism and helpfulness of the staff, with many individuals... See more

Service

Reviewers mention positive feedback about service, highlighting the efficiency, professionalism, and kindness... See more

User experience

Customers consistently report positive experiences, describing the process as smooth, simple, painless, and... See more

Price

Consumers find price to be positive, with many reviewers reporting that they received the best or a very fair... See more

Value for money

Users describe positive interactions with value for money, often receiving fair and competitive offers for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Edwin González and Gloria TFank gave me one of the best experiences I've ever had when selling a vehicle. I actually sold two cars, and Edwin went above and beyond to get me the best possible pri... See more

Rated 5 out of 5 stars

I sold a previous vehicle to AutoBuy a few years back. The process was made easy by being able to make an appointment and by the professionalism displayed by Vadym, made process easier. AU... See more

Rated 5 out of 5 stars

Very professional, nice, and easy to work with. Every person involved was fantastic. What I thought would be a long, drawn-out process turned out to be a pleasurable experience, minus selling my Rou... See more

Rated 5 out of 5 stars

Shane made the entire experience from start to finish- effortless. It was a so helpful to talk with the rest of the team Pierre and Lizette. I would definitely recommend taking your car to this locat... See more

Company details

  1. Auto Broker

Written by the company

AUTOBUY is proud to serve many communities throughout Florida including Fort Lauderdale, Margate, Hollywood, Pompano Beach, and beyond. We provide customers with a simple way to sell their car without extensive paperwork, inspections, and haggling. Customer convenience is a priority of ours, as is our guarantee that WE PAY THE MAX for your used vehicles. Call one of our associates today and we will meet you at a location of your choosing and appraise your vehicle quickly so you can walk away that day with cash in your hand!

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(3,302)

216 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I had a great experience

I had a great experience. Very professional, knowledgeable and friendly. I worked with Nessi, James and Mark. All three were very easy to work with. They made the whole experience very easy and pleasant. I would recommend to anyone.

6 May 2026
Rated 5 out of 5 stars

The process was very efficient

The process was very efficient. Called Edwin Gonzalez and he assisted me throughout the entire process. He was informative and easy to reach for questions regarding the buy out. Left with check in hand knowing my BMW lease would be satisfied. Thank you

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Shane made the entire experience from…

Shane made the entire experience from start to finish- effortless. It was a so helpful to talk with the rest of the team Pierre and Lizette. I would definitely recommend taking your car to this location in Jacksonville for the best price. Thanks a lot for making an emotional decision a lot more manageable.
Aliya

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Al and Carol were absolutely terrific

Al and Carol were absolutely terrific. They were friendly, trustworthy, professional, and detail-oriented. It was an absolute pleasure dealing with them. I recommend AutoBuy unequivocally because their service and reliability were exemplary.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Ask for Johan!

Johan and Stephanie made selling my car super easy. They were both straight up, helpful, and made the whole process quick and smooth. No stress at all.

Definitely recommend AutoBuy if you’re looking to sell your car.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Fast and efficient experience

Nicholas and Janette were both great! Nicholas helped me secure the max offer for my car and the whole process was super easy and fast . Everything took under 1 hour . Highly recommend !
Thank you so much!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

The process was very straightforward…

The process was very straightforward and simple. Johan was exceptionally efficient and kind during the entire process. Gloria processed our documents fast and accurately the first time. I would definitely use this company again and recommend my friends. Thank you to Johan and Gloria for making this a smooth transaction.

6 April 2026
Unprompted review

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