Weir & Sons Reviews 

1,018
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I walked into the Dublin store on Grafton street to buy a Rolex. I was wearing jeans and a teas shirt. The customer service was horrible.the sales staff spent 10 to 15 mins whispering between themselv... See more

Rated 5 out of 5 stars

Hats off to Dan and Maria who looked after my husband and myself with very important and significant milestone purchases. They both were expert in their respective fields (watches and diamonds) and ma... See more

Rated 5 out of 5 stars

I purchased 2 items from Weir & Sons recently in 2 separate transactions made very close together (within 24hours). Not only were the items beautifully gift wrapped on receipt but Weir & Sons... See more

Rated 5 out of 5 stars

Incredible experience in Weir and Sons last weekend. Very proud and special day for my family as I brought my mother in to help me pick out an engagement ring!! We were assisted by an expert member of... See more

Company details

  1. Jewelry Store
  2. Jewelry Repair Service
  3. Leather Goods Store
  4. Silversmith
  5. Watch Repair Service
  6. Watch Store

Written by the company

Weir & Sons, Grafton Street and Dundrum, Dublin - Official retailers of Patek Philippe and Rolex. Free Irish delivery and free international shipping on orders over €100. Same day in-store collection and next day delivery available.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(1,018)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five star treatment

Five star treatment I’ve recommended this establishment to three friends whom are getting married in the next year or so to purchase their jewelry here.

12 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

We have bought a lot of jewellery in Weirs over the years as we have always found the Staff to be very helpful & friendly.
Weirs also have a very good after sales service.
We will continue to return to Weirs in the future.
Jeanne

14 March 2023
Unprompted review
Rated 5 out of 5 stars

I make a trip to flagship store in…

I make a trip to flagship store in Dublin a couple of times a year. Christmas is always the best time as weir & sons have a great selection, something for everybody. The staff are very accommodating. Looking forward to my Xmas visit this year.

18 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service and advice

Bought an omega watch and had excellent advice and assistance from staff who could not have been more helpful. Store is beautiful with a great selection of jewellery and the service is five star.

30 December 2022
Unprompted review
Rated 5 out of 5 stars

A rich history of jewellery professionalsm

The good old fashioned welcome and manners by a host of staff who enquire how they may help you immediately on approach. The satisfaction of knowing that you’re in good hands with a team of professionals in an establishment that is steeped in a rich history of jewellery prowess.

30 October 2023
Unprompted review
Rated 5 out of 5 stars

Customer Excellence

Ordered a Omega Planet Ocean Watch strap, that had to come from Switzerland , great communication with the team during the process. Have bought 2 Tag Heuer there also. Highly recommended

14 December 2022
Unprompted review
Rated 5 out of 5 stars

I have been shopping in Weirs for a…

I have been shopping in Weirs for a long time now ,I deal primarily with the watch department and have always found them a pleasure to deal with , I always recommend them and will hopefully have more dealings in the future.

18 October 2023
Unprompted review
Rated 5 out of 5 stars

When it comes to nice gifts or personal…

When it comes to nice gifts or personal indulgences I go to Wiers.
Many times I’ve walked out of this fine establishment cursing the state of my bank account yet always been satisfied with the high level of service and quality of all items obtained
Specially JJ she is a gem

18 October 2023
Unprompted review
Rated 5 out of 5 stars

Weir & Sons…I will purchase from this site again

I purchased 2 items from Weir & Sons recently in 2 separate transactions made very close together (within 24hours).

Not only were the items beautifully gift wrapped on receipt but Weir & Sons delivered both items in the same shipment. Good for me. Good for environment

Delivery was speedy. Communication was good. Items purchased were beautiful.
I also found the prices to be competitive versus other sites.

I will purchase from this retailer again.

26 July 2023
Unprompted review
Rated 5 out of 5 stars

I recently purchased a beautiful watch…

I recently purchased a beautiful watch from this fantastic jewellery shop, and I must say, I'm extremely pleased with my purchase! The staff was incredibly helpful and knowledgeable, guiding me through their exquisite collection. The watch I chose is not only stunning in design but also of exceptional quality. I appreciate the attention to detail and craftsmanship that went into creating this piece. I'll definitely be returning for future purchases, and I highly recommend this shop to anyone in search of high-quality jewellery and a delightful shopping experience.

10 October 2023
Unprompted review
Rated 5 out of 5 stars

My favorite part of walking down…

My favorite part of walking down Grafton street is the weirs window! I remember saving for my first watch and going in to get the full Weirs experience! Fantastic!! And a couple of watches later I’m looking forward to the next visit!

17 October 2023
Unprompted review
Rated 5 out of 5 stars

I’ve been shopping in Weir & Sons for…

I’ve been shopping in Weir & Sons for decades for both for myself and family gifts. I recently bought our 10 year old daughter some lovely jewellery that she can wear now but that we will have into the future too. I’ve also gotten a necklace fixed there very recently too and was very impressed with the service and the speed of the service.

24 August 2023
Unprompted review

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