Weinsuretech Reviews 

Prompt efficient service, as per expectation

Sent my phone in for repair and received it back fully repaired within 48 hours. Customer service team always extremely helpful when I called and would happily recommend to anyone.

Customer service are so helpful and friendly. Made this experience far better than I had expected.

Great customer assistance -- quick and responsive. Highly recommend.

Shocking company to deal with. Warranty not worth the paper it's written on. Find any tiny excuse not to repair your phone under their pointless warranty. Their staff also extremely rude. So glad it was a free warranty and I didn't have to actually pay for it. Would score a zero if I could

Rude and unfriendly. Deemed that an issue with my phone was as a result of dropping it - despite images that show to the contrary. Then they want £10 to return the device to me. Rude. Then they claim my phone is out of warranty because I had it repaired with apple despite me calling up and asking if that would void the warranty.
Rude people. I will look elsewhere when I need to buy a new phone. Envirofone and WeInsureTech. You're a joke.

This company is a joke! Sent a phone under warranty from envirofone i bought two months ago. They emailed with pictures claiming i dropped it. the phone is exactly as i bought it.
The problem reported is inherent to the model of phone, which is easily checkable.£150 out of pocket through no fault of my own.Going to ombudsman with this, this is NOT insurance it is pure scam. Envirofone will never get custom from me or mine again!

These are the company that envirophone have sourced in to deal with their returns and repairs.
I returned a phone to them (one of many tbh as envirophone quality control is shocking) and weinsuretech have now refused to refund the order as they can't match the order numbers? But they have confirmed its been received, they have also been in contact with me on the email address linked to my order, they have all information envirophone told me they needed yet they have refused to refund the order.
I googled the company and see many unhappy customers.
I will be having a long chat with envirophone tomorrow regarding this and see what they say.
I returned it within a week of receiving it so I can't see any reason why they are refusing to refund. I have returned numerous orders to them due to envirophone sending me bad quality and faulty devices and have not had issue with them before now.
I will contact trading standards also as this practice is illegal.
I have a right to return any item ordered online within at least 14 days.

I will not purchase anything again from envirophone due to them using weinsuretech for repairs and returns.

'Weinsuretech' are the partner for Envirophone's repairs service. The customer service is diabolical. They sent me photos of the very expensive phone I returned within the 12 month warranty period which bear no resemblance to the screen when using the human eye (super magnification seems to have been used to deny service under warranty). Having refused to fix the phone, they then insist on making a (albeit small) profit by charging more than cost to return the phone (10 GBP for return postage). I WILL NEVER BUY FROM ENVIROPHONE AGAIN BECAUSE OF WEINSURETECH. Their emails are rude, and it's clear they don't want to honour the warranty, just charge for the return. Envirophone's management need to outsource their repairs to another company if they want to survive. They have lost me as a customer due to 'Weinsuretech'. NEVER AGAIN.

I have (stupidly bothered) with three different phones from envirofone and been forwarded to their weinsuretech repair arm each time for faults withy phone that were nothing to do with me. Each time they have informed me that my phone not working isn't valid under the 'warranty' when I am connected to them to complain that the phone itself was bad quality to the extent that it broke (i.e. the camera stopped working, the screen was seemed loosely attached at the corners resulting in breakage etc). The employees try their best but the whole system is so stressful and there seems to be no order or customer service skills at all. In all honesty I've had to really fight to get what I deserve as a customer a hefty chunk of money for one of their phones (we all know smart phones aren't cheap these days).
Would not recommend weinsuretech or envirofone after accepting different models of phones from environs to make up for the issues each time. There are better refurbished phone companies out there with clearer warranty guidelines and phones that are better quality.

They are appalling. They deal with repairs/returns for Envirofone. I’ve been strung along for 3 weeks now. Very pleasant people, don’t get me wrong, but they NEVER follow through on their promises. I can honestly say the worst customer service experience I’ve ever had. If they promise to call you back: DO NOT BELIEVE THEM. I will not touch Envirofone ever again: purely because of these incompetents. I’m amazed this company is in business. Unless they are there purely to stall unhappy Envirofone customers. In which case they are amazing at their job.

These people are the repair arm for Envirofone and are hopeless.