I've already made about five orders. The prices are often high, but I find great deals on sales. They often give me a promo code for €7.50. I love their delivery! I ordered in the evening, and the nex... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First order with Wehkamp, and the last. Side table ordered arrived in 100 pieces. Poorly packaged and no delivery service insight. Second item should be delivered “the next day” is now 4 days ago. S... See more
Company replied
HORRIBLE customer service. i can't believe a person called Johannes even works in customer service. I am really wondering how can this company even be in business. stay away especially if you ask them... See more
Company replied
5 years ago we have ordered wehkamp loungeset Belmonte. It is really a good quality, but after sale is very bad. We have several damaged pillows and would like to replace it with new one's, most times... See more
Company replied
Company details
Written by the company
We zijn er al ruim 72 jaar voor Nederland, voor iedereen, voor gezinnen en dat in iedere fase van het leven. Iedereen kent ons, en wij kennen Nederland. We helpen bij het maken van keuzes, we zorgen voor een mooie, relevante, zorgvuldig samengestelde selectie van artikelen en we helpen om snel te vinden wat je nodig hebt. We zorgen dat de bestelling razendsnel in huis is of bij het dichtstbijzijnde pick-up point. Die reis begint in ons hypermoderne distributiecentrum, van waaruit we miljoenen klanten bedienen.
Contact info
Zwolle, Netherlands
- 038 - 8454545
- webcareteam@wehkamp.nl
- www.wehkamp.nl
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery promised day after- big lie
Not received as promised and advertised. I ordered an article especially at wehkamp because it was ‘ ordered before 20h, tomorrow delivered’.
We are now 2 days later, evening, and the article is not prepared or sent yet.
A dhl number is given and when i go to the track en trace of dhl this number does not exist!
It is really lying when promising delivery the day after, Tomorrow will be three days but I am not yet sure I will get it.
Next time I will order at another shop, wehkamp is not trustable, I am very disapointed.

Reply from Wehkamp
No afterpay even though advertised
The company is advertising everywhere that you can pay after you received the goods and you like them. I just ordered an electrical bike which I don't know if it will fit. I choose afterpay. Few hours later I get an email that I don't qualify! W@F! Based on what? It is totally misleading the customers on purpose

Reply from Wehkamp
DOING BUSINESS WITH YOU IS RELAX
DOING BUSINESS WITH YOU IS RELAX. NO PRESSURE AND ALWAYS ON TIME.
Always a very good, reliable service.…
Always a very good and reliable service. Both with deliveries and returns. Return payments are processed quickly too. Plus a great choice of clothing and frequently discount sales. I am a very regular customer and always extremely satisfied.
Thank you Wehkamp.
One of the best online shop in…
One of the best online shop in Nederland.
Excellence shopping
Wide variety of products, affordable prices, and rapid delivery which is usually the following day after placement of order.
One of The Best Online Shop!
One of The Best Online Shop!! Quick sending. Quick response. Proffesional. So many good brands. Highly Recommended. Love Wehkamp.
Super services
well I have been a client for a very long time. Thank goodness Wehkamp has great product hence my satisfaction and being a client for so long. The goods which I have purchased now and previously, I have always been most pleased with.
Great range of products
Great range of products. Placing order and delivery is easy and fast. Also, return is hassle free. All in all, excellent service.
You are doing good job, for me and my family.
Hai, Team Wehkamp, you nicer, friendly company,I like you very much, keep it up , have a great time.
Only When you buy everything Wehkamp…
Only When you buy everything Wehkamp Will by oké.
BUT When sent two or three times you order back Wehkamp don’t like you.
Wehkamp will punish you!
You have to Pay in advance🤔

Reply from Wehkamp
It’s so easy to order at Wehkamp!
It’s so easy to order at Wehkamp! I’ve never been disappointed and delivery is always on time! Highly recommended webshop!
Best webshop ever!
I love wehkamp! It’s always my first choice to order stuff because I can order and try on and send back what I don’t want to keep. Competitive prices for essential baby stuff like nappies and wipes too. Always something for all the family. Delivered quickly and returns are easy! If there’s ever a problem it is always resolved quickly and efficiently.
Happy customer for many years now
Happy customer for many years now. Never a complaint and if there is one it gets quickly resolved. Sharp pricing and send back / delivery options are a bonus.
Wehkamp is Top
Wehkamp is a excellent online shopping…
Wehkamp is a excellent online shopping service with one of the best services out there,but the selection of Wehkamp become less interesting, compared to the competition,thus I still love it ,but order less at Wehkamp. Another thing Wehkamp has to compete with other online shopping services like cool blue,also the price on Wehkamp products are mostly too high.
Hopefully Wehkamp reads this.

Reply from Wehkamp
Hello.
Hello.
I bought a bed. And i really dont understand why you get atime between 0800 and 2200. You have to stay how the entire day.
If i buy something at lets say Bol.com there i can choose what day and how late. I really think that is a service where Wehkamp loses a lot of terrain. Even if you ask people 10 euros like for a wehkamp premium account so they dont pay for sending stuff being able to receive on sunday even for free. Wehkamp is behind a lot on that service.

Reply from Wehkamp
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







