On January 28
On January 28, 2026, I contacted Nationalwide Bank in Winchester to resolve a dispute regarding an unlawful, inflated amount debited from my account by Vodofon (my tariff is £23.63, but within five months they filed a claim for £41 or £46). In my opinion, Vodofon has devised a fraudulent scheme to forcibly collect money from its customers through third-party subsidiaries and their websites, such as Weezchat, and then distribute this money among them. My case is no exception, and according to Trustpilot, there are many similar examples. Unfortunately, the bank's security team does not monitor such cases, and the bank does not protect the rights of its customers, which inevitably raises suspicions of corporate collusion between the bank and Vodofon. I have not received a positive resolution, but my bank continues to refer me to Vodofon for further investigation, and Vodofon continues to refer me back to my bank or suggest that I take my case elsewhere. What's the point of keeping office employees who can't solve problems on the spot, when it's difficult to resolve the same issue over the phone? Now I'm faced with a dilemma: should I change my bank or Vodofon, since the inflated rate is still in effect?
28 January 2026
Unprompted review