The Couple’s choice of presents was clearly laid out with images, brand, description and price displayed. It was easy to look through and select the gift we chose for them. Then there was an oppor... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very seamless and easy to order a wedding gift from the list put together by the couple getting married. The whole process went smoothly through to payment and I liked the fact I could order to have... See more
Company replied
The Wedding Present Company was easy to use and had everything we needed. We had a fantastic time at the show room picking some items, alongside our glasses of Nyetimber. Adding items to the list was... See more
Company replied
Would highly recommend - a great experience from start to finish. Having someone assigned to you from the initial f2f appointment and then throughout was excellent (Clemmie was highly attentive and pr... See more
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4.7
Excellent
2K reviews
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Good experience overall
Good experience. It would be helpful if the website indicated that if you are buying more than 1 item there is only 1 charge for gift wrapping,it's not per item. I had to enquire via email- response was incredibly quick and professional
10 March 2026
Reply from The Wedding Present Company
Hello Lizzie,
Thank you for your 4-star review! We're so pleased to hear that you had a good experience and that our team was able to respond to your enquiry quickly and professionally.
We also really appreciate your helpful suggestion about making it clearer on the website that gift wrapping is charged once per order rather than per item. Feedback like this is very valuable and helps us continue to improve the experience for our guests.
Thank you again for taking the time to share your thoughts 🤩💫
With best wishes,
Rhian
Wedding List Administrator
The site was very easy to use.
9 March 2026
Reply from The Wedding Present Company
Thank you for taking the time to leave a lovely review Sophie!
I am so glad you found our service easy to use. I am sure the wonderful couple will be thrilled with your kind contribution to their gift list.
With best wishes,
Phoebe
Customer Care
What a great service
What a great service. Knowing that all the gifts are chosen by the bride and groom, gifting is so easy. All wrapped up and ready to go.
7 March 2026
Reply from The Wedding Present Company
Thank you so much for your wonderful review Carole.
I am delighted to hear that you enjoyed using our service and that it helped make the process nice and simple for you. I am sure the happy couple will be absolutely thrilled with your very kind contribution to their gift list.
Thank you again for taking the time to share your experience with us. It really does mean a great deal.
With best wishes,
Phoebe
Customer Care
Reply from The Wedding Present Company
Hi Lucy,
Thank you so much for your 5 star review! We’re so glad you found the website easy to use and lovely to browse. We really appreciate you sharing your feedback! Have a fantastic weekend 😍
With best wishes,
Rhian
Wedding List Administrator
Reply from The Wedding Present Company
Hello Brendan,
Thank you for the fantastic 5 star review! We’re delighted to hear you found the site easy to use and enjoyed the design. Thank you again for sharing your experience and have a wonderful weekend 🤩💫
With best wishes,
Rhian
Wedding List Administrator
Easy experience
23 February 2026
Reply from The Wedding Present Company
Thank you for your lovely review Charles. I am very glad you found our service easy to use. I am sure the wonderful couple will be thrilled with your kind contribution.
With best wishes,
Phoebe
Customer Care
Wedding gift purchase.
System made ordering a gift, easy. Let's hope delivery goes as well!
22 February 2026
Reply from The Wedding Present Company
Thank you for your wonderful review, I am so glad you found our service easy to use. I am sure the lovely couple will be overjoyed with your kind contribution to their gift list!💓
With best wishes,
Phoebe
Customer Care
Easy to follow website
Easy to follow website. Recipients received notification within 24 hours
20 February 2026
Reply from The Wedding Present Company
We're happy to hear that our website was easy to follow. It's great that recipients received notifications quickly. Thank you for your positive feedback! I am sure the lovely couple are thrilled with your kind contribution.
With best wishes.
Phoebe
Customer Care
Nicely done
Nicely done, easy to order and lovely gifts…however I am giving 3 stars as felt it cheeky to add on almost £12 to the order by charging for a card, then gift wrapping and then delivery to the couple. I personally think that the card should be included in the gift wrapping price even if you increase the overall cost….I felt duty bound to have the extras which I think should be part of the price and process as obviously you want the gift to be special.
20 February 2026
Reply from The Wedding Present Company
Thank you for taking the time to leave a review Eugenie,
We’re delighted to hear that you found our service easy to use, but we’re truly sorry for the frustration caused by the 1.9% fee applied to cash contributions. This fee is essential for covering the transactional charges we incur from our bank and helps us align with industry standards.
We strive to make this aspect of our service as transparent as possible, and the information is readily available on our website for both guests and couples to reference at any time.
I genuinely appreciate your feedback and concerns, as they are invaluable for our growth as a business. I will ensure this information is shared with our development team.
If you have any further questions, please don’t hesitate to reach out.
With warmest regards,
Phoebe
Customer Care
We were unable to access the list and…
We were unable to access the list and ended up having to telephone the office when we were connected separately - took a while and many gifts already purchased by the time we got through. Disappointing.
18 February 2026
Reply from The Wedding Present Company
I am very sorry to hear that you had difficulty accessing the list, and we appreciate you bringing this to our attention. We'll investigate the technical issues that caused the delay. Thank you for your feedback Cathy. I am sure the lovely couple will be thrilled with your kind contribution.
With best wishes,
Phoebe
Customer Care
Easy to order and quickly done!
13 February 2026
Reply from The Wedding Present Company
Hello Jenn,
Thank you so much for your wonderful 5-star review! We’re so pleased to hear that you found the ordering process easy and quick - that’s exactly the experience we hope to create 🤩
With best wishes,
Rhian
Wedding List Administrator
Ordering was easy, but not really impressed with the rest v
Ordering was easy. Though given presents are presumably delivered en masse, I was surprised to be charged a delivery charge and that the recipient was told that I had ordered as soon as k did, rather than editing until delivery. Just as well I didn’t bother with gift wrapping. It’s hardly a surprise when it arrives.
12 February 2026
Reply from The Wedding Present Company
Hello Haydn,
Thank you for taking the time to leave us a 4-star review, we’re so pleased to hear that you found the ordering process easy.
We’re sorry to hear that other aspects didn’t fully meet your expectations. In terms of delivery charges, we offer couples two complimentary deliveries; however, most exceed this. By applying a small delivery fee to guest orders, we’re able to keep our service completely free for our couples.
Regarding notifications, couples can choose whether they’d like to be informed as each gift is purchased or prefer to keep everything as a surprise until delivery. We understand how this may have affected your experience and appreciate you highlighting it.
Thank you again for your thoughtful feedback, it really does help us continue improving the experience for both guests and couples 😊
With best wishes,
Rhian
Wedding List Administrator
charging extra leaves a bad taste
to charge extra delivery on gifts that are being delivered anyway leaves a bad taste.
To charge extra to wrap the gifts when these are all obviously gifts and should be wrapped also leaves a bad taste.
ALL the wedding gifts need wrapping and delivering so why charge extra - why not just include in the price. This, as a guest buying a gift, has ensured i will not use The wedding present company for my wedding
11 February 2026
Reply from The Wedding Present Company
Hello Alex,
Thank you for your honest feedback. We’re truly sorry to hear that the delivery charges and optional gift wrap have left you feeling disappointed. That is certainly never the experience we want for our guests.
Gift wrap is offered as an optional service, as not all guests choose to have their gifts wrapped. When selected, our dedicated team carefully wrap each item using premium-quality paper and ribbon to ensure it arrives beautifully presented for the couple. We completely understand that preferences differ, and we aim to give guests the flexibility to decide what works best for them.
In terms of delivery, we do offer free delivery on gift orders of £75 or more. For orders under £75, there is a £3.99 charge. This structure allows us to provide a complimentary service to our couples, meaning they do not incur delivery costs themselves and can receive multiple deliveries at no additional charge.
We appreciate that some guests would prefer these costs to be built into product pricing. However, we choose to keep our pricing transparent rather than incorporating blanket increases across all items, so guests only pay for the services they choose to use.
We’re very sorry that this has impacted your view of us, but we are grateful that you took the time to share your thoughts. Feedback like yours is always taken seriously as we continually review our service.
With best wishes,
Rhian
Wedding List Administrator
A very useful service enabling well…
A very useful service enabling well wishers to match gifts to what the happy couple actually want. The website was easy to navigate and the whole experience was stress free.
10 February 2026
Reply from The Wedding Present Company
Hello Stephen,
Thank you so much for your wonderful 5-star review!
We’re absolutely delighted to hear that you found the service so useful and that it helped well-wishers choose gifts the happy couple truly wanted. It’s especially lovely to know that you found the website easy to navigate and the whole experience stress-free - that’s exactly what we aim for 🤩
With best wishes,
Rhian
Wedding List Administrator
Ingrid mccallum …
Very easy from start to finish everything displayed very good would definitely recommend to everyone
9 February 2026
Reply from The Wedding Present Company
Hello Ingrid,
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that everything was easy from start to finish and that you found everything clearly displayed. That’s exactly the experience we strive to provide.
We truly appreciate your recommendation and look forward to welcoming you back again soon! 🥰
With best wishes,
Rhian
Wedding List Administrator
An enjoyable experience
Ease of access to the site, clear photos & product descriptions & ease of messaging & payment.
7 February 2026
Reply from The Wedding Present Company
Thank you for your wonderful review Anne.
I am so glad you found our service easy to use, and liked our product descriptions and images. I am sure the lovely couple are thrilled with your kind contribution! 🤍
With best wishes,
Phoebe
Customer Care
Clear and simple
5 February 2026
Reply from The Wedding Present Company
Thank you so much for your review, David. I am delighted to hear that you found our service clear and simple. I am sure the couple will be absolutely thrilled with your thoughtful gift.
With best wishes,
Phoebe
Customer Care
Reply from The Wedding Present Company
Thank you so much for your review, Suzie. I am delighted to hear that you found our service easy to use and navigate. I am sure the couple will be absolutely thrilled with your thoughtful gift.
With best wishes,
Phoebe
Customer Care
Reply from The Wedding Present Company
Hello Susan,
Thank you so much for your 5-star review! We’re delighted to hear you found the website easy to use and navigate across all sections 🤩
With best wishes,
Rhian
Wedding List Administrator
I found a suitable present at the right…
I found a suitable present at the right price!
3 February 2026
Reply from The Wedding Present Company
Hello Vicky,
Thank you for your 5-star review! We’re so glad you found the perfect present at the right price 🎁💫
With best wishes,
Rhian
Wedding List Administrator
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