Webtropia, increased unilaterally the cost of my VPS from 1.69€ to 4.19€. I cancel the contract they claim I have to pay for 15 more months. How can this company still do business 🤣 their competitor... See more
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Server has been down 5 days. No resolution. Cancelling service. Trying to get me for an additional month despite breaching SLA. Now they're trying to force me to install MS Windows compliance software... See more
Company replied
I thought I would leave a review as they are being a little naughty - firstly, they need to sort out during the order process as they don't disclaim that I would need to verify my order during the ord... See more
Unfortunately, after collecting my personal data (including phone and address) the site started writing to me "Invalid credentials". The button "Reset password" doesn't work. This is a very... See more
Company replied
Company details
Information provided by various external sources
Mit unserer neuen vServer Cloud bieten wir sowohl im Bereich der Linux vServer als auch der Windows vServer eine perfekte Lösung für das Hosting mit vollständigen Root- und Administrator-Rechten. Sie erhalten einen virtuellen Server, welchen Sie komplett selbst verwalten und administrieren können. Auf Wunsch erhalten Sie das kostenlose Admin-Panel zu Ihrem vServer vorinstalliert. Durch die kostentransparente vServer Cloud Funktion können Sie jederzeit auf tages- oder monatsgenauer Abrechnung die Leistung Ihrer vServer Cloud erhöhen oder reduzieren. Die genauen Informationen über die vServer Cloud-Funktion und die Kosten erhalten Sie bei dem jeweiligen Linux oder Windows vServer Produkt. Mit einer breiten Palette an dedicated Server Produkten, welche sich über die drei Linien Enterprise-, Professional- und Economy- Server erstreckt, können Sie bei webtropia.com für jeden den passenden dedicated Server mieten. Bei allen unseren dedicated Server Produkten setzen wir auf qualitativ hochwertige Server Hardware (HP und Supermicro), unsere eigene Rechenzentrums-Infrastruktur und dem herausragenden Kundenservice der Ihnen 24/7 zur Verfügung steht.
Contact info
Am Gatherhof 44, 40472, Düsseldorf
- +49 (0) 211 - 545 957 – 330
- info@webtropia.com
- www.webtropia.com
1.9
Poor
995 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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As usual: amazing
As usual: great technical support, quick response time, fast availability after order and great sales support.
Highly recommended.
Thank you!
24 June 2018
Unprompted review
Reply from webtropia.com
Thank you for your review and its recommendation for other customers. We are looking forward to creating further business with you.
Kind regards
Your team of webtropia.com
Perfect and very fast help !
14 June 2018
Unprompted review
Reply from webtropia.com
Perfect review. Thank you.
Reply from webtropia.com
Thanks for your review and your years of loyality.
Kind regards
webtropia.com
Bester Provider / Best Provider. Thanks Webtropia!
Hammer Server und sehr guter Support. Die Preise sind auch top.
Vielen Dank an Herrn Paulußen für den exzellenten und kompetenten Support!
Eng: Awesome servers and excellent support. The prices are also very good. Many thanks to Mr. Paulußen for the excellent and competent support!
14 June 2018
Unprompted review
Reply from webtropia.com
Hallo Lucas,
wir bedanken uns für deine Zeit und die Bewertung unserer Leistung. Es freut uns sehr, dass dir die Server und der Support sehr entsprechen.
Auf weiterhin gute Zusammenarbeit.
Viele Grüße
Dein Team von webtropia.com
I definitely do not recommend it
I definitely do not recommend it. 6 servers shut down. Customer satisfaction is zero. The customer does not value at all. I paid tens of thousands of euros, they left me in the middle. I lost all my customers, and it hurt me. It does not help at all. I paid 75 euro setup fee and 60 euro IP fee, bought IP block and closed it with server after 1 month. He sees his client as a sucker. Do not work with them.
5 June 2018
Unprompted review
Reply from webtropia.com
Dear Fatih,
unfortunately we cannot follow your review in details as you only have 3 activated contracts at the moment. Other contracts has been cancelled by you. I think we should talk about this asap. So please be so kind and contact us at crm@webtropia.com. We think that we will find a solution for both sides.
Kind regards
Andre Klang
Marketing Manager
professional service and promptness
4 June 2018
Unprompted review
Reply from webtropia.com
Thanks for your review.
Kind regards
Your team of webtropia.com
Best service
I use VDS webtropia 2 months. There were no censures. Works stably. Loyalty Support
14 May 2018
Unprompted review
Reply from webtropia.com
Thanks for your review Fatih. We are happy that your VDS works fine for you.
Good service
Good service, helpful support
Ref number: 860302-575133-81 ( as requested )
5 May 2018
Unprompted review
Reply from webtropia.com
Thanks for your review. Please be so kind and let us have a reference number for this one.
I recommend it
I recommend it, exelent and stable hosting, support is quick and kind.
30 April 2018
Unprompted review
Reply from webtropia.com
Thanks for the review and that you can recommend our services.
Kind regards
You team of webtropia.com
Do not buy a dedicated server at this…
Do not buy a dedicated server at this garbage company!!!
I AM GETTING DDOSED FOR 3 SAYS AND THOSE GUYS DO NOT HELP ME AND THERE IS NO ENGLISH TELEPHONE SUPPORT!
21 April 2018
Unprompted review
Reply from webtropia.com
Dear Sir,
please be so kind and provides this review with a reference number. Otherwise we cannot help you and have to check the validality of your review.
Kind regards Team of webtropia.com
Great Support and Uptime
18 April 2018
Unprompted review
Reply from webtropia.com
Tanks for your review and the 5 stars.
webtropia.com review
Uptime was great 100%, VPS performance was good, accepted Paysafecard as payment and fast responsies from support! Overall a great host!
16 April 2018
Unprompted review
Reply from webtropia.com
Thanks M.K for your review. It is nice to see that your are satisfied with our services.
Kind regards
Team of webtropia.com
dont try to buy from this website guys…
dont try to buy from this website guys they are cheating clients i was client with them for 7 months when i wanted to cancel my vps they tell me that i could not do that because of contracts i must continue to pay for the server even if the server is Disabled they are cheaters dont try to order with them.
12 April 2018
Unprompted review
Reply from webtropia.com
Dear Sir,
please let us have a reference number for checking this review.
Kind regards
webtropia.com
Excellent Data Center. I recommend
Excellent data center. Servers with excellent performance. Fast and helpful service. Answered tickets well answered. Delivery of servers in a few hours. We are very satisfied with the service provided by Webtropia. Thank you very much.
6 April 2018
Unprompted review
Reply from webtropia.com
Thank you very much for taking time to write a review about our services. We are happy that our services and products meet your satisfaction .
We are looking forward to creating further business with you.
Kind regards
Your team of webtropia.com
Absolutely LOVE it
I've been with webtropia for 6 years and have no intention to change my host. Fantastic service, superb servers and affordable prices - and all that with amazing uptime. What more can you ask for?
3 April 2018
Unprompted review
Reply from webtropia.com
Hi Leon,
many thanks for being a customer since more than 6 years. We are happy to welcome you as a customer and looking forward to a good business relationship for the next 6 years.
Kind regards
Your team of webtropia.com
High profermance servers at low prices with great customer support.
webtropia provides high profermance servers at low prices with great customer support.
23 March 2018
Unprompted review
Reply from webtropia.com
Thanks for your review.
Excellent - So far no problems with Webtropia
Since 2015 I've been with Webtropia and so far no problems at all. Before being a customer, I was looking on the internet which is the best hosting provider in Europe, and found Webtropia as the most positive, because of the prices, server configs and a free Plesk panel which is important to me to make things easier and comfortable. I'm looking forward to have business with Webtropia, because I feel that my sites are safe there since I had bad experience with the other similar providers, when I say similar I mean with similar offers, but not the same since this provider is unique to me! :)
21 March 2018
Unprompted review
Reply from webtropia.com
Hello Sir,
many thanks for being customer since more than three years. We are happy that our products and services meets with your satisfaction and are looking forward to creating more business with you for the next years.
Kind regards
Your team of webtropia.com
I'm a customer since 2013 and it's all…
I'm a customer since 2013 and it's all been perfect, so far!
7 March 2018
Unprompted review
Best, what I tried
Really good services:
+ Fast and responsive support
+ And very fast servers!
I recommend!
5 March 2018
Unprompted review
Reply from webtropia.com
Thanks for your time and this review.
Kind regards
Team of webtropia.com
Don't recieve server
Bad, i order a dedicated on 14:00 and now on 21:12 i don't have it.
my pc fill my birthday automatic and its was wrong so i change it directly and thats not allowed now i did't get answer on my tickets.
Really sadly.
(I wil change this if the fix this)
3 March 2018
Unprompted review
Reply from webtropia.com
Good morning Marco,
we are sorry to hear that you are having issues with this. We would like to resolve this quickly, but the reference number/customer number you entered in this review is not a valid number and we can not allocate your account. Please send us an email to crm@myloc.de with your customer number so that we can help you and find a solution ASAP.
We look forward to your email.
Best regards,
webtropia Team
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