Webbs Motor Caravans Reviews 

85
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated sales team for being exceptionally helpful, knowledgeable, and maintaining a completely relaxed environment without ever applying pressure to purchase. People also deeply appreciate the spotless condition of the motorhomes upon arrival, alongside a seamless, transparent, and wonderfully well-organized handover process from start to finish. However, a few people mentioned experiencing minor equipment hiccups or needing quick accessory adjustments shortly after taking their new vehicles away. Fortunately, the responsive service department stepped in to resolve these small hurdles promptly, ensuring that visitors felt completely looked after throughout.

What people talk about most

Staff

Customers report deeply satisfying experiences with staff, highlighting helpful, friendly, and professional... See more

Service

Users describe positive interactions with service, highlighting smooth transactions and excellent... See more

Website

Customers consistently note positive experiences with website browsing, noting that motorhomes were available... See more

Product

Clients share positive opinions on product quality and selection, noting that motorhomes are meticulously... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb, professional company. We visited Webbs to look at all the various designs of Motorhome, Steven showed us around and explained in layman’s terms what you got for the money. This was our fi... See more

Rated 5 out of 5 stars

Our purchase was very straightforward. We really appreciated that we were not hassled to buy anything; the sales team let us know that they were around if we had any questions, but gave us all the tim... See more

Rated 5 out of 5 stars

We have just bought our first motorhome from Webbs and I can safely say it was a great experience. We were left to look at the vehicles ourselves without any pressure sales approach which was perfect.... See more

Rated 5 out of 5 stars

This was our first motorhome purchase . Steve our sales advisor was very informative without pressure selling . We were allowed plenty of time to view the motorhome , we had arranged to see. He po... See more


Company details

Written by the company

With over 30 years’ experience, Webbs is one of the South’s largest and most trusted dealers of high-quality motorhomes, caravans and van conversions. We also buy pre-owed Motorhomes and offer national collection.


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

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4.9

All reviews

(85)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

This was our first motorhome purchase

This was our first motorhome purchase . Steve our sales advisor was very informative without pressure selling . We were allowed plenty of time to view the motorhome , we had arranged to see. He pointed out all the features of the motorhome and answered all our questions clearly and concisely.
We decided to purchase the motorhome and Steve took us through the necessary paperwork and made the whole process seamless.
We were introduced to the shop adviser who again was very helpful .
When we returned to pick up the motorhome the handover was made easily and we were given very helpful advise when making our initial purchases in the accessory shop.
All in all it was a very pleasant experience and we would recommend Webbs .

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Super Friendly and Easy Sale

We approached Webbs directly with a view to them purchasing our Motorhome and agreed a fair price. Guy and Robin (who collected our van from Scotland) were brilliant to deal with. If someone is looking for a beautiful A-class I’m sure it will be pride of place on their forecourt soon - hopefully you enjoy it as much as we have. Thanks again to the Webb Team for making the whole process seamless and pain free. Excellent.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

No pushy sales, just good service!

We purchased our motor home in the winter of 2025 from Webbs and Steven made the whole experience a pleasure from start to finish. No pressure to buy, plenty of sensible advice and Webbs kindly stored it for us over the Xmas period, until we could collect in Jan 2026. Ashley in the Webbs accessory store was also super helpful, so they are well worth a visit! We would thoroughly recommend.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience buying a Motorhome…

Great experience buying a Motorhome from Steven @ Webbs. We visited several times as this was our first Motorhome purchase. Help was available if needed but we were left to look round for as long as we wanted.
Motorhomes were available to view at any time with no appointment needed so it meant we could go back as often as we wanted and not feel pressed to buy as you might if you had to go at a specific.
Great service all round.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Great place friendly staff

What a great place to purchase a Motorhome, fair , friendly and knowledgable. Thanks Steven for making the process so easy and a very special experience that we will never forget. Would highly recommend them.

13 December 2025
Unprompted review
Rated 5 out of 5 stars

First Motorhome

We have just bought our first motorhome from Webbs and I can safely say it was a great experience. We were left to look at the vehicles ourselves without any pressure sales approach which was perfect. We ended up buying a vehicle and the service we received was excellent, great communication, really helpful and lots of great advice. Steven as senior sales advisor was a pleasure to deal with.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

First time using Webbs…

This was our first time using Webbs Motorhome Dealership. Very professional, no pressure sales and friendly. There is a clear reason why Steven is a senior sales executive. He made the transaction as painless as possible. Highly recommended from a sales point of view. I’ll review again when it comes to experience with their after sales service.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Our first motorhome purchase

Superb, professional company.
We visited Webbs to look at all the various designs of Motorhome, Steven showed us around and explained in layman’s terms what you got for the money.
This was our first purchase and we wanted to make sure we chose correctly. Steven was very professional, knowledgeable & nothing was too much trouble
Would definitely choose Webbs when we upgrade

1 November 2025
Unprompted review
Rated 5 out of 5 stars

I bought a motorhome from WEBBS MOTOR…

I bought a motorhome from WEBBS MOTOR CARAVANS last week, all the staff were very helpful and nice specially Steven Archer in sales,he was professional ,he kept informed us of all the processes regarding our motorhome. I highly recommend to anyone who wants to buy a motorhome.
Thank you all

6 October 2025
Unprompted review
Rated 5 out of 5 stars

First Motorhome purchase

I never leave reviews…but credit where it’s due we were looked after brilliantly by Steven Archer from our initial visit/viewing for our first Motorhome purchase. Communication and internal & external ‘how to use’ your motorhome videos in between were excellent. Whole experience made very comfortable as absolutely no pressure from pushy sales staff and all questions were answered when we had them. Highly recommend Steven and Webbs. Thankyou

21 July 2025
Unprompted review
Rated 5 out of 5 stars

What a great Motorhome dealership this…

What a great Motorhome dealership this is A huge range of quality vans to choose from you are spoilt for choice
Friendly knowledgeable staff We dealt with Steven Archer who made the whole process of part exchanging our van for a Elldis van very easy
He was in constant contact with us and arranged for our van to be picked up from Portsmouth and then when we collected our new van Ollie who was lovely picked us up from Reading station
The shop at Webbs has a wide range of equipment and a very knowledgeable chap who was very helpful
A great experience I would thoroughly recommend Webbs at Reading

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Incredible customer service

I bought a second hand Mobilvetta motorhome from Webbs and had the pleasure of dealing with Steven Archer. The whole experience from start to finish was superb. Steven was so helpful and full of information. When it came to payment, he was incredibly patient, as it took quite a few weeks to sort out the finance. I had read some really bad reviews on some motor home dealers so I was fearing the worst. I had no need to worry. The whole process was made really easy and dealing with Steven was wonderful. I can not praise this dealership enough and would highly recommend anyone to use them in the future.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

We visited Webbs about a month ago

We visited Webbs about a month ago, and was amazed that you were able to climb aboard all of the motorhomes as they were all open. This made our visit a lot easier and our choice of which motorhome to buy.
We spoke to sales person ,Josh, who was brilliant, and made our decision to buy a beautiful Rollerteam Pegaso 590...

30 May 2025
Unprompted review
Rated 3 out of 5 stars

Motorhome Purchase & After Sales

Purchased a motorhome from Webbs in December 2024. It had some rectification work needed prior to collection that was agreed. Not all work was carried out and it was given back to Webbs to resolve, this ended up in Webbs having to send the motorhome to the main Peugeot dealer to resolve the initial problem. The motorhome was delivered back to me and again not all problems were resolved.

It was agreed with Webbs mutually to refund my purchase which was very good. When I returned the motorhome (at my cost) they said "if anything comes in that you like, just let us know". I left this amicably and very happy in light of the situation.

Fast forward a few months and they had a new motorhome for sale. I enquired as I wanted the motorhome but to have a few additions to be added on - I was informed that they could not sell me another motorhome due to company policy, in that I had rejected (Amicably) a previous motorhome. I raised this with there sales manager, as this was quiet shocking and the tone of email sent, and it was confirmed they did not want to sell me a motorhome.

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Really pleased with Webbs

Really pleased with Webbs, the staff were knowledgeable and friendly, Steven was in constant communication with us. The after sales care has been great too. We bought an Auto-Explore van which we love, some great design ideas and impressive furnishings.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

High quality sales and support

Making the shift from caravan to used motorhome, and having visited a couple of other dealerships, we found Webbs to be on a different level in terms of the advice and guidance they were able to give. They have a wide array of new and used vans displayed on a relatively large plot - very useful to those who have several models in mind and need to compare. We dealt with Steven who we found to be hugely helpful and very approachable. Having explained our needs Steven quickly identified several models that fitted the bill giving us free rein to compare. He was then very helpful in enabling us to reach a deal, and the whole matter of part exchanging caravan / collecting motorhome was dealt with seamlessly and professionally with Matt from the caravan branch collecting it from our storage site. The motorhome was prepared to a very high standard with a full three year warranty which is extremely reassuring. The two youtube handover videos of the van have been massively helpful, and post sale the company has readily answered any queries we have had. Overall a pleasant hassle free positive experience.

17 April 2025
Unprompted review

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