Wear Felicity Reviews 

1,428
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 181 reviews, most reviewers were somewhat happy with their experience overall. People frequently share that the customer support team responds very quickly to questions, handles inquiries politely, and fixes order mistakes with genuine care. Consumers truly love the beautiful custom keepsakes, noting that the items make wonderful personalized gifts for family members. Some reviewers were not happy with extended delivery times and shipping delays that ultimately caused missed holiday deadlines. A few people also mentioned that certain pieces felt delicate or showed unexpected defects upon arrival. Others experienced frustration when tracking packages or trying to resolve problems with customer support.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and design. While some consumers... See more

Order

Consumer experiences with their order are mixed and show high disagreement regarding processing and shipping... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, expressing deeply divided opinions regarding their... See more

Response time

People report positive experiences with response times, noting that customer service is generally quick and... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly among consumers. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Because of an error by the postal service, I ended up not receiving my order when it was supposed to be delivered. I contacted them and they reassured me they would make things right if it had be... See more

Rated 3 out of 5 stars

The jewelry is really lovely. The picture quality is good. The reason I gave a rating 3 is the chain is very delicate, also soon after I ordered I notice they had the same picture on two of the four... See more

Rated 5 out of 5 stars

I had a hiccup with my PayPal that accidentally changed my address on the order to the local target instead of my address. I was so worried that my package would get sent there and emailed the team at... See more

Rated 5 out of 5 stars

With this being my first order from this company I had initially seen reviews that weren't the best but I decided to give them a try anyways. I am so glad I did. I feel like the jewelry is priced righ... See more


Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Jewelry Designer
  4. Jewellery Manufacturer

Information provided by various external sources

Wear Felicity - The #1 Animal themed jewelry website with over 50 different animal rings! Ships worldwide.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(1,428)

160 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Cheap junk. Don't bother!!

I ordered a bracelet with a customized charm and a birthstone charm. The bracelet was cheap plastic and tiny. Neither charm was anywhere close to how they were pictured. The preview of my personalized charm photo upload looked nothing like the final product. They wouldn't let me return it because it was customized (badly!). I tried to review both charms separately on the site and my reviews do not appear. It seems they only post the 5-star reviews. Just a really horrible company all around.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Good customer service

After many weeks of frustration over a bracelet never being delivered, I have been assured that the person this bracelet is finally going to receive a replacement.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

I had a little problem with my order…

I had a little problem with my order and even that I comunícate my problem a little late Customer Service was able to help me and also fix my order. Thanks what I received it’s so beautiful I really love this store and what they do.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Recent purchase

I just have to say how HAPPY I am with this purchase! My sister and 2 older kids are going to be so surprised to see what is inside the gem. I am so pleased, I’m going to place another order for myself.

I as also surprised to see the order came from Mokena. I lived there for the last 35 years and moved 4 years ago to Arkansas!

Again, thank you so much.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful and memorable bracelet

Jaelyn was awesome as I was having trouble adjusting my bracelet as this was my 1st order with the company. She went above and beyond with explaining. My grandson‘s picture came out just beautiful, and I love the opal on the side..Wear Felicity is a great company who stands behind their products and because of this, I’m getting ready now to order 2 more bracelets as Christmas gifts!

10 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look