Wear Felicity Reviews 

1,428
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 181 reviews, most reviewers were somewhat happy with their experience overall. People frequently share that the customer support team responds very quickly to questions, handles inquiries politely, and fixes order mistakes with genuine care. Consumers truly love the beautiful custom keepsakes, noting that the items make wonderful personalized gifts for family members. Some reviewers were not happy with extended delivery times and shipping delays that ultimately caused missed holiday deadlines. A few people also mentioned that certain pieces felt delicate or showed unexpected defects upon arrival. Others experienced frustration when tracking packages or trying to resolve problems with customer support.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and design. While some consumers... See more

Order

Consumer experiences with their order are mixed and show high disagreement regarding processing and shipping... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, expressing deeply divided opinions regarding their... See more

Response time

People report positive experiences with response times, noting that customer service is generally quick and... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly among consumers. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Because of an error by the postal service, I ended up not receiving my order when it was supposed to be delivered. I contacted them and they reassured me they would make things right if it had be... See more

Rated 3 out of 5 stars

The jewelry is really lovely. The picture quality is good. The reason I gave a rating 3 is the chain is very delicate, also soon after I ordered I notice they had the same picture on two of the four... See more

Rated 5 out of 5 stars

I had a hiccup with my PayPal that accidentally changed my address on the order to the local target instead of my address. I was so worried that my package would get sent there and emailed the team at... See more

Rated 5 out of 5 stars

With this being my first order from this company I had initially seen reviews that weren't the best but I decided to give them a try anyways. I am so glad I did. I feel like the jewelry is priced righ... See more


Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Jewelry Designer
  4. Jewellery Manufacturer

Information provided by various external sources

Wear Felicity - The #1 Animal themed jewelry website with over 50 different animal rings! Ships worldwide.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(1,428)

160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Order

I ordered a customized bracelet and was seeing bad reviews about it being a fraudulent company and warning not to buy from Wearfelicity. I realized after I had already bought the customized bracelet that it is not a fraudulent company because I received my order a couple weeks later. This is just my experience, but I would be careful what you buy on the website. I ordered it off Instagram. The bracelet I received is amazing and such a cool idea 💡

12 October 2025
Unprompted review
Rated 5 out of 5 stars

Problem Solved

I screwed up and ordered charms that turned out so dark and customer service helped me resolve the issue.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

They are very personal

They are very personal. When I placed an order for 2 different items i had forgotten to upload one of the photos and they emailed me to let me know and just emailing them back with the attached photo was such an easy process and an easy solution.

4 October 2025
Unprompted review
Rated 4 out of 5 stars

My concerns were heard

My concerns were heard, and the defective item was replaced without charge in what I believe was a quick turnaround, as they could possibly make.

5 September 2025
Unprompted review
Rated 4 out of 5 stars

Excellent customer service

Because of an error by the postal service, I ended up not receiving my order when it was supposed to be delivered.
I contacted them and they reassured me they would make things right if it had been lost, and Sheena was attentive in the way she spoke to me through email.
I did not need a replacement since my package was found, and when I first looked at the necklace I was impressed with the quality.
It has a picture of my mom; I lost her recently and when I wear this piece, she will be close to my heart in another way as well.
The only issue I have with it is that I wanted to have the word “Mãe” (mom in Portuguese) written in it, but they weren’t able to do it since accents aren’t used in the English language and now it looks like it says Mae.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

When PayPal changes your address

I had a hiccup with my PayPal that accidentally changed my address on the order to the local target instead of my address. I was so worried that my package would get sent there and emailed the team at wear felicity about the issue. They got back to me super quick and were able to update my issue (which was not on their end at all!!). I am so thankful for the team there for helping me and I can’t wait for my product

1 September 2025
Unprompted review
Rated 5 out of 5 stars

I had a mishap on my end on forgetting…

I had a mishap on my end on forgetting to put my apartment number so my package was returned, but the costumer service respond quickly and help me out and now my package is already on its way back to me thankyou 🙂

25 September 2025
Unprompted review

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