WD Bathrooms Reviews 

496
•
TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

A good job the handyman who was to fit my new shower couldn't come until two weeks after the week he originally promised, because the shower tray and screen took much longer to arrive than anticipated... See more

Rated 2 out of 5 stars

These people are a shower. The person we are dealing with has absolutely no idea about customer service. No one hint of an apology. We paid/ordered a shower on July 23, 14 and they stated: Date plac... See more

Rated 5 out of 5 stars

Desparately needed a tray, enclosure and toilet as plumbers supplier failed to deliver. They had tray and toilet in stock so collected that morning so plumber could fit. Glass parts were delivered by... See more

Rated 5 out of 5 stars

lovely shower enclosure, but there was a small snag. The fitting instructions, especially the pictures were very, very poor. It took me quite a while to figure it out. Surely that is something the ma... See more

Company details

  1. Bathroom Remodeler

Information provided by various external sources

WD Bathrooms - Bathroom Store UK supplying Shower Enclosures and Bathroom Suites now available with UK delivery from WD Bathrooms


Contact info

4.0

Great

TrustScore 4 out of 5

496 reviews

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4.0

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(496)

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Rated 3 out of 5 stars

shower tray & glass

shower tray & sliding glass doors were ok, the time they took to get to me was far to long.

29 July 2013
Unprompted review
WD Bathrooms logo

Reply from WD Bathrooms

Hi Wayne

Please accept our apologies for going beyond the estimated 5 working days for delivery. After looking at this order it transpires we took 10 working days which was over and above our delivery target to you. We hope the free upgrade to our timed 2 man delivery service was a help to you.

Regards

www.wdbathrooms.co.uk

Rated 5 out of 5 stars

Absolutely Delighted

I was very impressed with the bathroom I purchased from this company. I purchased a full bathroom and was delighted with the quality of everything I bought. I was particularly pleased to be able to get the shower enclosure in the size I wanted (700mm) as I had very limited space to put the shower in. I could not find another company who provided this.

The advisors were very pleasant and helpful, called when they said they would and kept in updated on when my bathroom would be delivered. Everything was well packed which I was very pleased about, less chance of anything being delivered broken.

I would absolutely recommend anyone to purchase their bathroom from WD.

25 July 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service.

This company provides excellent service, they deliver when requested and inform you the time of arrival. What more can one ask also the goods are excellent quality.

19 July 2013
Unprompted review
Rated 5 out of 5 stars

NO BATHROOM IS COMPLETE WITHOUT THE HELP OF WD BATHROOMS

5 STAR +++ RATING. SUPERB is the only word to describe this company and their service. Having been unable to obtain the large shower screen first chosen, we looked on line. WD Bathrooms had a good comprehensive web site. On telephoning we were very impressed by the young lady who anwered the phone. She was very polite, helpful and very knowledgeable about the company's products. We ordered the shower screen, which we actually preferred to our original choice, and it was delivered 3/4 days later. The company kept us informed by telephone and email as to the delivery date, etc, and the transport rang an hour before delivery to say it was on its way. I have nothing but the highest praise for WD Bathrooms and their staff. They provide outstanding equipment and service. We have told the world and his wife about WD Bathrooms. We were so very impressed. .

18 July 2013
Unprompted review
Rated 5 out of 5 stars

Cannot fault this company, and the Spa bath was excellent quality and finish...

Everything about this transaction was smooth. Excellent telephone manner, and they kept me up to date all the way through the manufacture of my bath, to ringing me to book the delivery.

The delivery guys were very polite, put the bath where I wanted it, and checked everything was ok before leaving.

Would most definitely deal with WD Bathrooms again, and I would recommend them to everybody. Why settle for second best...when the best is only a phone call away.

18 July 2013
Unprompted review
Rated 4 out of 5 stars

Good service

I liked the company website as good descriptions were given including measurements on most of the items I purchased. Delivery was arranged for the day I wished.

11 July 2013
Unprompted review
Rated 4 out of 5 stars

Quality Products

Nothing wrong with the products, in fact they look super and the fitting was very easy. Only problem was with the delivery which took quite a while. Even though the products were 'in stock' when ordered online, it took 9 working days to arrive with me.

But all in all I am very happy.

5 July 2013
Unprompted review
Rated 5 out of 5 stars

very good purchaseing experiance

A very good company to deal with I was kept up to date with my purchase every step of the way and it turned up on time and was exactly what I ordered, would defenetily be placing anouther order soon.

3 July 2013
Unprompted review
Rated 2 out of 5 stars

Still waiting a refund for returned items3 weeks later

I had to return a shower cubical as I ordered incorrectly - this was exchanged with a phone call , but I was told that a complete charge for new items and a refund would be made when the returned items were received back at Sheffield Depo , 3 weeks later and phone calls later I am still waiting confirmation of a refund
Not very happy with service so far as I have ordered bathroom suits for my Mom & Sister from here and no problems before

29 June 2013
Unprompted review
Rated 5 out of 5 stars

Very good service, prompt, good quality and helpful staff

I was looking for a small shower enclosure and tray for a small 1st floor shower room in a chalet bugalow and WD bathrooms had a number of suitable options. I was very pleased with every apect of the purchase and customer service and also the price. I would use them again and recommend them to others.

27 June 2013
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Bought a shower tray and trap - delivered in good order. Then plumber had a problem with the trap - so contacted WD and replacement trap parts sent immediately.

27 June 2013
Unprompted review
Rated 5 out of 5 stars

Great service, great product

It was just so easy (and a great relief) when all went as it should - from placing the order to delivery. All items arrived together, when stated, with nothing missing......unlike a recent purchase from one of the 'Big 3' diy stores.
Would recomend without hesitation.

27 June 2013
Unprompted review

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