I contracted Debbie Hamzi to work on the sale of my house and purchase of a new property. The response was quick and direct contact from Debbie and her assistant was professional and kind. I had to... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Nikolai assisted with a trust registration. He processed the paperwork and I received a communication from HMRC. However, after three weeks I had heard nothing from WBW. I contacted Nikolai by phone... See more
Company replied
We were kept informed on a detailed and regular basis. Our solicitor Louise was business like, quick to react, always courteous and content to make more complex issues easy for us to understand. Great... See more
Company replied
I had to process two wills. The first was my late husband's, which was straightforward as far as I was concerned and involved putting two Trustees in charge of the procedure. The second was rewritin... See more
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Company details
Written by the company
WBW Solicitors is one of the largest legal practices in the South West, with offices based in Axminster, Bovey Tracey, Brixham, Chard, Exeter, Exmouth, Honiton, Launceston, Newton Abbot, Paignton, Seaton, Sidmouth, and Torquay. With clearly defined divisions catering for business and private clients, our teams are able to offer the very best legal advice through a full range of legal services, across a wide range of areas and commercial sectors.
Contact info
Church House, Queen Street, TQ12 2QP, NEWTON ABBOT, United Kingdom
- 01626202404
- lawyer@wbw.co.uk
- www.wbw.co.uk
4.5
Excellent
135 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Very professional
Very professional, efficient, communicative and best of all NICE to deal with.
A great local Team.
WBW - What Buyers Want
14 September 2023
Unprompted review
Reply from WBW Solicitors
Thank you for your kind words! We're thrilled to have met your expectations and appreciate your support. Looking forward to assisting you again in the future! 🌟
They say moving home is one of the most…
They say moving home is one of the most stressful things you can do in life & they are right however with professional, personable and patient professionals working on your behalf, the whole experience can be made a lot easier. Yvonne Kellow & Sophie Merritt took care of everything. Their experience was invaluable and gave us confidence during this arduous process.
Always responded promptly to any enquiry & kept us informed throughout. We could not have asked for more!
28 July 2023
Unprompted review
Reply from WBW Solicitors
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Yvonne Kellow & Sophie Merritt were able to make your home moving process smoother and less stressful. Your feedback reinforces our commitment to providing exceptional service to our clients. All the best in your new home! 🏠
We have used WBW for many years for…
We have used WBW for many years for purchasing and selling. We have always received outstanding service from Joanne Hayes and the team. We would thoroughly recommend their conveyancing services.
3 August 2023
Unprompted review
Reply from WBW Solicitors
Thank you so much for your kind words and for taking the time to share your positive experience with our conveyancing services. We are thrilled to hear that you've had a great experience with Joanne Hayes and the rest of the WBW team.
Your feedback is greatly appreciated and it will certainly motivate our team to continue delivering outstanding service. We're looking forward to serving you again in the future.
Nice and Easy!
Thank you Sharon for your help, support and advice. Very smooth and easy sale process and all queries were answered in a prompt manner.
27 July 2023
Unprompted review
Reply from WBW Solicitors
Thank you for your positive feedback. We are delighted to hear about your positive experience with Sharon. She embodies our commitment to smooth and efficient service. Should you require any further assistance, please do not hesitate to contact us.
Very impressed with the service
Very impressed with the service, at all stages we were kept up-to date with what was happening and all queries were answered very promptly
30 June 2023
Unprompted review
Reply from WBW Solicitors
We're thrilled to hear you appreciated our service and prompt responses—thank you for your positive feedback!
Professional and Informative Service
I contacted WBW Solicitors for some advice regarding a family matter.
I dealt with Megan-Ryan-Loughran and found her to be extremely professional and she guided me in the right direction. I am thoroughly satisfied with the service I received and would highly recommend them.
3 July 2023
Unprompted review
Reply from WBW Solicitors
We appreciate your feedback and are glad to hear that Megan Ryan-Loughran could assist you effectively; thank you for recommending WBW Solicitors.
Marie Moore from the Launceston office…
Marie Moore from the Launceston office made our residential remortgage an absolute breeze and it took no time at all.
I won't hesitate using WBW again!
MJ Sampson
13 July 2023
Unprompted review
Reply from WBW Solicitors
Thank you for your kind words, Marie Moore and the Launceston office are thrilled to have made your residential remortgage a seamless experience, and we look forward to assisting you again in the future!
Very professional fast and efficient
27 June 2023
Unprompted review
Reply from WBW Solicitors
Dear George,
Thank you for leaving a 5-star rating and feedback.
We appreciate you taking the time to do this.
Best regards,
WBW Solicitors
Great service and responsiveness.
22 June 2023
Unprompted review
Reply from WBW Solicitors
Dear Adrian,
Thank you for your 5-star rating and comments, it is much appreciated.
Have a great day.
Best regards,
WBW Solicitors
Sale of Property
Louise Crockford has acted for us in the sale of Property. We have always found her to be totally professional and helpful. Everything went very smoothly and we were kept informed at every stage. Telephone calls and e mails were answered promptly. Along with her assistant Karen, they make a great team. Thank you.
20 June 2023
Unprompted review
Reply from WBW Solicitors
Good afternoon,
Thank you for your kind words! It was a pleasure assisting you with the sale of your property, and we are delighted to hear that our professionalism and helpfulness made the process smooth and kept you well-informed. Your appreciation means a lot to us.
Best wishes,
WBW Solicitors
Excellent service
WBW have acted for us in several different capacities over the years. We have always been very happy with their service and this was no exception. Louise and her team recently acted for us on the sale of our Father's house. She was helpful, efficient and patient when we asked for clarification on some points. The sale was completed in a timely manner and the new owners very happy.
20 June 2023
Unprompted review
Reply from WBW Solicitors
Dear Nicky,
Thank you for your kind review. We are delighted to know that you've consistently had positive experiences with WBW Solicitors, and we appreciate your trust in us for your legal needs. It's encouraging to hear about Louise's efficient and helpful assistance during the sale of your Father's house.
Thank you for choosing WBW Solicitors. We look forward to working with you again in the future.
Best regards,
WBW Solicitors
Review of wills and registration of property
Our experience with the firm, was a service well done and in a polite manure, by all staff at the Forum office.
8 March 2023
Unprompted review
Reply from WBW Solicitors
Dear Mr Westaway,
Thank you for your kind words. We're absolutely delighted to hear that you had a positive experience with our team at our Exeter office. It's reassuring to know that our commitment to providing quality service and maintaining a polite and professional environment is being acknowledged. Thank you for choosing our firm, and we look forward to serving you again in the future.
Best regards,
WBW Solicitors
Stress free house purchase and selling!
House purchase and selling are always stressful times with deadlines to be met and information to be gathered to meet those deadlines. A good solicitor helps to make the process run smoothly and quickly. My solicitor, Marie Moore, if unavailable when I ring, always gets back to me promptly. Emails are answered promptly and her thoroughness going through paperwork is exemplary. She is friendly, professional and competent. I have used WBW on more than 6 occasions and have been very happy with the service they provide. The reception staff are also a credit to the WBW team.
Although I have moved several counties away I will continue to call on their expertise.
29 March 2023
Unprompted review
Reply from WBW Solicitors
Dear Lizzie,
Thank you for your wonderful review of Marie Moore and WBW Solicitors. We greatly appreciate your kind words and are delighted to hear that our services have consistently met your expectations throughout multiple house purchases and sales. Although you have relocated, we are honoured to have your loyalty and will continue to provide you with our expertise wherever you are. Thank you for choosing WBW Solicitors, and we look forward to serving you again in the future.
Best regards,
WBW Solicitors
Failed to inform me of material adverse…
Failed to inform me of material adverse information in relation to a property transaction. Charged me for the whole transaction dispute cancelling. Failed to follow own internal complaint procedure.
Avoid this firm at all costs. They work for themselves only and not their clients,
12 May 2023
Unprompted review
Reply from WBW Solicitors
Dear Mr James ,
I'm sorry to hear about your negative experience with us. It is extremely disappointing to have a property transaction that does not complete. As we are not responsible for such failed transactions, if work has been undertaken, we make it clear in our client engagement letter that we will have to charge to cover the cost of this work.
Once again, I am sorry that on this occasion your transaction did not complete.
Sincerely,
WBW Solicitors
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