My basement flooded in July 2025. As of today February 4 2026, the work has not been completed. Absolutely useless company. We are talking 2 bedrooms and 1/3 of living room downstairs. Payout off... See more
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236 Carlton St, R3C 1P5, Winnipeg, Canada
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Replied to 81% of negative reviews
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Great company, until you need to summit a claim. Avoid this company at all cost! There adjusters are terrible to deal with and low ball everything! Expect to have nothing explained to you and some threats tossed in just for added stress. Report them to the FSCO when this happens to you, and it will.
Horrible company. They refused to honor my claim until I got an attorney who pointed out which laws they were breaking in bad faith since I was hit while stationary by their driver.I had to pay out of pocket while they "investigated" for 6 months and the attorney got a percentage of the eventual settlement for my injuries all because they wanted to avoid responsibility. Adjuster never seemed to receive my calls and tried to BS my attorney about not receiving letter we had proof of service for. Dishonest and incompetent.

Reply from Wawanesa Insurance
Great experience thus far! No issues with them and quick claim process.
Please avoid, they wanted me to pay $400 cancelation fees and my tenant insurance keeps coming out of my account. I cancelled both car and tenant. this is the worst broker in Windsor Ontario they are lawless. they will go to your account and take money out even after you cancel.. I'm filing a law suit against this insurance for charging me for 2 vehicles over the years instead of 1 vehicle ripping me off for over 12 years :( . fraudulent stay away. Please avoid this broker.. watch they go by "hub international" too. its the same. also check google reviews and you will definitely make the right decision !! PLEASE PLEASE AVOID.. THUGS UNLAWFULL BROKER tell your friends and family
They actually took so much money from me. They made mistake while putting everything together. Then they tell me they can’t do anything but have to take it. They also put other stuff on my insurance that I didn’t even tell them to put it on and I have been giving them money for without even knowing it.
They charged me 80 dollars to change my address. I moved 3 miles down the road, that's it.
Great insurance company. Gave me a good quote and stuck to it. I will stay with them.
I have had the car insurance for over 10 years, and now the home insurance. Overall, been a very happy customer. Good prices, nice staff. I have had 2 claims now, and both experiences were really as smooth as I could have hoped for. Agents were all very helpful and they paid out vary fair. Seriously, if your in California. They should be on your list.
Now, a few things that could use improvement. Not open on weekends, so when a pipe burst, I was hoping for more instructions on how best to handle for the team on the answering service. For example, do I just use whoever can come the fastest? or need to wait for an approved vendor... really was no instruction but we figured it out although I was really worried. And second, the online payment process is annoying. They don't connect my accounts auto and home insurance, and also my account number changed and I never know which to enter to pay online. No online profile... they also dont always mail insurance cards.... with the spouse name...
However, all negatives are just annoying but for a company who offers amazing rates and kept me in good service, I will keep them. I really am happy to have this company as my insurance provider!
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