Watson Ramsbottom Reviews 2,737

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and reassuring approach, making complex processes much smoother. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often noting that communication was clear and proactive. A few other people also felt that the communication from the firm's side was at times reactive, and some found certain aspects, like the Credas system, a bit tricky to use. However, these were isolated comments amidst overwhelmingly positive feedback.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Service

Consumers find service to be positive, highlighting excellent communication and efficiency. Many reviewers... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's kindness, empathy, and... See more

Response time

Reviewers consistently express satisfaction with the responsiveness of the service. Customers frequently... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process smooth,... See more

Based on these reviews

Rated 5 out of 5 stars

What an absolute dream it has been to use Watson Ramsbottom as our solicitors, moving home is super stressful but Lianne and Fiona helped us through, they are reassuring, kind, professional and we wou... See more

Company replied

Rated 5 out of 5 stars

Mellisa helped us with our property sale and the purchase of our new property. We felt very well supported throughout the whole process.We called into the Darwen office on a couple of occasions and a... See more

Company replied

Rated 5 out of 5 stars

Shaun and Aimee were absolutely fantastic! Shaun took care of us from the minute he was instructed. Incredibly helpful, friendly and answered all our questions as First Time Buyers. I can’t recomm... See more

Company replied

Rated 5 out of 5 stars

I have been an estate agent for 20+ years and now run a Sales Progression business so I interact with this company regularly. In my time I have come across some good solicitors and some bad, but I hav... See more

Company replied


Company details

  1. Legal Services
  2. Estate Planning Attorney
  3. Family Law Attorney
  4. Law Firm
  5. Real Estate Attorney

Written by the company

Wills, Care Fees, Property, Employment, Commercial, Immigration, Personal Injury, Family Law and Domestic Violence Specialist Solicitors in Blackburn, Darwen, Accrington, Great Harwood, Pontefract, Chorley, Bristol, Carlisle, Lytham and Delph.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Replied to 12% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I had a great experience with Watson…

I had a great experience with Watson Ramsbottom Solicitors.
Most of my contact was with Claudia, she mostly dealt with the sale of the property. She was very professional, she kept me informed all the time of what was happening. She was very easy to deal with and handled any questions I had quickly and in a friendly manner. I would definitely recommend this company

3 March 2026
Unprompted review
Rated 5 out of 5 stars

I have just purchased my first home and…

I have just purchased my first home and was recommended Watson Ramsbottom from my broker - From the offset the communication was brilliant and through the whole buying process they reassured me all was in hand. Mellisa, Nathan, Michelle and Domingos were an excellent team that put me first in everything they did until the lenders money was sent to the sellers account. Will 100% re-use if I end up having to use their services in the future.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

They are awesome

They are awesome. I recommend and will do more business with them in the future. Many thanks to Nicole and Justin.
Great solicitors

16 April 2026
Unprompted review
Rated 5 out of 5 stars

I have just bought my first home

I have just bought my first home, and Ellen and Emily at Watson Ramsbottom, have been absolutely fantastic. I put my offer in on the house in February, and I’ve completed today. They made the process so smooth and stress free, and they worked at such great speed and precision throughout. They provided me with updates during the process and ensured I was kept up to speed at all times, and provided support through every stage. I highly recommend them both, and I will be doing so to anyone I know, in the future.

I cannot thank you both enough. THANK YOU! 🌟🌟🌟🌟🌟

15 April 2026
Unprompted review
Rated 5 out of 5 stars

We just wanted to say a huge thank you…

We just wanted to say a huge thank you to Lorna Snowden and Catriona Hope for everything you have done to help us with both the sale and purchase of our home.

The final stages of the process were incredibly stressful and challenging, and we truly appreciate the time, effort, and dedication you put in to make sure everything went through successfully. Your professionalism, patience, and clear communication made a difficult situation much easier for us to manage.

We are extremely grateful for all of your hard work and support throughout, and we wouldn’t hesitate to recommend you to others.

Thank you again for going above and beyond for us.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Caroline and Yvonne at Carters

Caroline and Yvonne were absolutely fantastic and couldn't do enough to facilitate our house move. They were both always available to speak to and made everything go very smoothly. I wouldn't hesitate to use them again or recommend them to others.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent communication, and service from start to finish form Kieran and Dana. They understood our needs and went the extra mile to ensure key milestones were met if not exceeded on many occasions. I would highly recommend the team and company to anyone selling or buying a property. ⭐⭐⭐⭐⭐

10 April 2026
Unprompted review
Rated 5 out of 5 stars

The best solicitors in Lancashire, possibly the world!

What an absolute dream it has been to use Watson Ramsbottom as our solicitors, moving home is super stressful but Lianne and Fiona helped us through, they are reassuring, kind, professional and we would only use this solicitors should we ever put ourselves through this ordeal again. Strawberry wine and many thanks to these lovely ladies. Absolute diamonds

7 April 2026
Unprompted review
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Reply from Watson Ramsbottom

Thank you for your extremely positive review. We're delighted to have made a positive impact on your home moving experience, and we're grateful for your kind words about Lianne and Fiona's professionalism, kindness, and reassuring approach. We appreciate your enthusiasm and willingness to recommend us.

Rated 5 out of 5 stars

Claudia was very nice and profesional.

Claudia was very nice and profesional.

9 April 2026
Unprompted review
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Reply from Watson Ramsbottom

Thank you for your feedback. We're pleased to hear that Claudia provided you with a positive and professional experience, and we'll ensure that your kind words are shared with her.

Rated 5 out of 5 stars

They are the best of the best (from somebody who knows!)

I have been an estate agent for 20+ years and now run a Sales Progression business so I interact with this company regularly. In my time I have come across some good solicitors and some bad, but I have to say, dealing with Dana and Kieran at Watson Ramsbottom, they are exceptionally good!!! Their manner, their responsiveness to myself, their clients, their speed of response, how pro-active they are is all you could ask for! If these guys are in a chain of home movers, they are always the first ones ready and go out of their way to help get people's home moves over the line! I couldn't praise them highly enough, they are simply superb at what they do! If I ever need a conveyancing solicitor, there wouldn't be any question as to whom I would use!

9 April 2026
Unprompted review
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Reply from Watson Ramsbottom

Thank you for sharing your expert opinion and glowing review of Dana and Kieran at Watson Ramsbottom. We appreciate your kind words and are pleased to know that our team has impressed you with their professionalism, responsiveness, and proactive approach. We're grateful for your endorsement.

Rated 5 out of 5 stars

The sale of my property was so easy and…

The sale of my property was so easy and everything explained fully would thoroughly recommend Watson Ramsbottom

8 April 2026
Unprompted review
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Reply from Watson Ramsbottom

Thank you for your feedback. We're pleased to have made the sale of your property a straightforward and well-explained process, and we appreciate your recommendation of Watson Ramsbottom.

Rated 5 out of 5 stars

Would recommend!

Smooth experience throughout. Great communication from Lucy and Andrea with regular contact and updates. Would recommend!

7 April 2026
Unprompted review
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Reply from Watson Ramsbottom

Thank you for sharing your positive experience. We're pleased that Lucy and Andrea provided you with great communication and kept you well-informed throughout the process, and we appreciate your willingness to recommend us.

Rated 5 out of 5 stars

Rebecca and Lucy made it an easy…

Rebecca and Lucy made it an easy process from start to finish. Highly recommended.

7 April 2026
Unprompted review
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Reply from Watson Ramsbottom

Thank you for your feedback. We're pleased to know that Rebecca and Lucy provided you with a positive experience and made the process easy for you. We appreciate your recommendation.

Rated 5 out of 5 stars

Exceptional Team!

We recently purchased a new-build via part exchange, and our developers (Avant) recommended we use Watson Ramsbottom. Having had very negative experiences with solicitors with past home purchases, I was completely taken aback by the exceptional customer service we received from WR. They were incredibly efficient, completing our move within about eight weeks. Communication was excellent, and the team in charge of our case established a great personal relationship with us. The experience was seamless and the team handled any concerns we had with kindness & empathy. A human touch that seriously reduced anxiety. Solicitors often lack this, adding to the stress of the move by failing to appreciate how unfamiliar this process can be for many. This was not the case with WR at all, and we were very grateful.

We also had a declaration of trust drawn up which was again, efficient and easy.

Special thanks to those who looked after our case: Janet, Bridget & Umair (house purchase/sale), as well as Neve & Danielle (declaration of trust).

30 March 2026
Unprompted review
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Reply from Watson Ramsbottom

Thank you for sharing your exceptional experience with Watson Ramsbottom. We're delighted to have exceeded your expectations and provided a seamless, stress-free service, particularly given your previous negative experiences with solicitors.

We're grateful for your kind words about Janet, Bridget, Umair, Neve, and Danielle, and appreciate your appreciation for the personal touch and empathy shown by our team.

Rated 5 out of 5 stars

Great experience!

I had the pleasure of dealing with Kyle Knox, Akub Hussain and Lisa Coffield when I purchased my first home. They were all always very professional and always happy to answer any questions I had, none seemed too daft. Initially Akub was my point of contact getting the wheels in motion, and as time went on and progress was made I dealt more with Kyle and on occasion Lisa. The team provided me with an online portal which helped me to track which stage I was at, alongside the picture pdf diagram that enabled me to see all that goes on in the back ground (the quiet periods). Any time I emailed, they would get back to me with a response in a really timely manner which helped to ease my anxiety as a first time buyer. A query was raised to the team from myself regarding landscapes and how these didn't match with the plans that I had received. This was acknowledged and rectified with no issues (that I was made aware of) from the development site. Overall, the team I dealt with were fantastic, I felt thoroughly supported throughout and I would use Carters Solicitors in the future.

27 March 2026
Unprompted review
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Reply from Watson Ramsbottom

Thank you for sharing your positive experience with Kyle, Akub, and Lisa. We're pleased to know that our team provided you with a supportive and informative service throughout the process of purchasing your first home, and that our communication and use of technology helped to ease your anxiety.

We're grateful for your kind words and appreciate your willingness to recommend us.

Rated 5 out of 5 stars

Excellent service

I recently had the pleasure of working with Steph and Kerry, and I can confidently say their professionalism, speed, and diligence set them apart.

From the very beginning, the team demonstrated a high level of professionalism. Communication was clear, timely, and courteous, and every step of the process was handled with care and expertise.

What truly impressed me was the speed of their service. Everything was completed efficiently without compromising quality, which made a significant difference and ensured a smooth and hassle-free experience.

Overall, I highly recommend their services to anyone looking for reliable, efficient, and professional conveyor solutions.

1 April 2026
Unprompted review
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Reply from Watson Ramsbottom

Thank you for sharing your positive experience with Steph and Kerry. We're delighted to have provided a service that met your expectations, and we appreciate your kind words regarding their professionalism and efficiency. We're pleased that you've had a positive experience with our firm and that you're willing to recommend us.

Rated 5 out of 5 stars

This company dealt with the sale of my…

This company dealt with the sale of my property in a professional and pleasant way. I would recommend them

2 April 2026
Unprompted review
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Reply from Watson Ramsbottom

Thank you for your feedback. We're pleased to have been able to provide a professional and pleasant service during the sale of your property, and we appreciate your recommendation.

Rated 5 out of 5 stars

Highly recommend!

Elton, Rebecca, Rhys et al were fantastic from start to finish. Communication was great throughout, and everything was completed quicker than expected.

1 April 2026
Unprompted review
Watson Ramsbottom logo

Reply from Watson Ramsbottom

Thank you for taking the time to share your positive feedback. We appreciate your kind words regarding the service provided by Elton, Rebecca, Rhys, and the team.

We're pleased to know that our team delivered a positive experience, and we're thankful that you've chosen to recommend us.

Rated 5 out of 5 stars

Super smooth process

Shaun, Alice & Adrienne were all amazing throughout the purchase of our first home. They made the experience stress free and gave all the necessary updates. Super smooth process from start to finish, couldn’t recommend them enough

2 April 2026
Unprompted review
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Reply from Watson Ramsbottom

We're grateful for your positive feedback and appreciate you taking the time to share your experience with Shaun, Alice, and Adrienne.

We're pleased to know that our team made the process stress-free and kept you well-informed throughout, and we're thankful that you've chosen to recommend us.

Rated 5 out of 5 stars

Great to deal with allways answer phone…

Great to deal with allways answer phone to any questions definitely use them again

2 April 2026
Unprompted review
Watson Ramsbottom logo

Reply from Watson Ramsbottom

We're grateful for your kind words and appreciate your feedback. We're pleased to know that our team has provided you with a positive experience and that you'll be considering us for future needs.

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