It was very easy to book, quick response after pressing book from a lady who called to take payment, much preferred this way rather than having to input details on booking site. Very polite, and exp... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Just me partner and dog had an excellent chilled vacation on the broads .great weather lovely boat and the staff were brilliant couldnt ask for anything else deffo will be booking again
Just booked a week on one of their luxury cruisers. Their website is easy to use, concise and transparent so you know exactly what you’re getting. Good menu to help you choose your location and da... See more
We booked the boat we thought would suit our needs and the next morning I got the confirmation phone call and all the necessary information. Payment was made and an easy trouble free experience was a... See more
Company details
- Boat Tour Agency
- Holiday Accommodation Service
- Holiday Apartment Rental
- Self-Catering Accommodation
- Vacation Home Rental Agency
- Vacation Rental
Written by the company
Waterways Holidays specialise in offering self-drive boating holidays on the UK canals, rivers and Norfolk Broads. Offering over 1,800 boats from a choice of 80 different start locations in England, Scotland and Wales, we can find a holiday afloat to suit everyone. The types of boats offered include narrowboats, cruisers and yachts (both modern and traditional) and no previous boating experience is required as full instruction is provided at the start of your holiday. We also offer boating holidays on the waterways of France, Germany and Portugal for those looking to venture a little further afield.
Contact info
47 Station Road, GU11 1BA, Aldershot, United Kingdom
- 01252 796400
- info@waterwaysholidays.com
- www.waterwaysholidays.com
4.9
Excellent
491 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very easy to book
Very easy to book - booking confirmed on the next working day by phone and email. Very friendly and helpful. Good clear information on their website about the different boats and their layouts and prices.
2 October 2023
Unprompted review
Reply from Waterways Holidays
Thank you so much Carol. Have a fabulous holiday!
Lovely adventure at Brewood
We arrived on time at Brewood and were immediately shown round our boat Sir Ulfius. Everything we needed was supplied other than our own food, drinks and shower gel etc.
We were given a thorough description of how to start, steer, stop, moor the boat etc but nothing prepares you as a first timer other than just getting on with it.
The boats are well maintained, clean and tidy and for a Mon to Fri break it was excellent value.
If anyone is thinking of doing this as a short break or holiday I’d say give it a go. It’s not like sitting on a beach in the sun, but it will leave you with great memories forever.
24 September 2023
Unprompted review
Reply from Waterways Holidays
Hi Joe. So pleased that you enjoyed your holiday from Brewood and thank you so much for taking the time to leave such a lovely review.
Easy to deal with and good service!
13 September 2023
Unprompted review
Reply from Waterways Holidays
Thank you Michelle - have a fantastic holiday!
Debbie was brilliant at sorting me out…
Debbie was brilliant at sorting me out a wide beam canal boat for a week’s holiday! Thank you so much!
8 September 2023
Unprompted review
Reply from Waterways Holidays
Thank you so much for your very kind feedback Ed. It is really appreciated!
Really good set up at the boathouse-…
Really good set up at the boathouse- clear and concise instructions and demonstrations on the boat. Friendly team and relaxed feeling. Boat was great- clean tidy and set to go on our arrival.
25 August 2023
Unprompted review
Reply from Waterways Holidays
Thank you for your review David - so pleased to hear that you had a great time!
Reply from Waterways Holidays
Thank you so much Jane. Your feedback has been passed to Trudi who was delighted to hear you kind comments
Easy to use website fast response to…
Easy to use website fast response to booking
Helpful lady who took payment and answered all my questions
21 August 2023
Unprompted review
Reply from Waterways Holidays
Thank you Susan. So pleased we were able to help
THE COMPANY IS SIMPLE
THE COMPANY REP. MADE IT SIMPLE AND EASY TO COMPLETE THE BOOKING.
MANY THANKS TO ALL THE STAFF
19 August 2023
Unprompted review
Reply from Waterways Holidays
Thank you for your lovely feedback Mark
Reply from Waterways Holidays
Thank you so much for your very kind feedback and 5 stars Luke. Have a great holiday!
The staff on the phone were so helpful…
The staff on the phone were so helpful and professional absolutely faultless
9 August 2023
Unprompted review
Reply from Waterways Holidays
Thank you so much for your kind comments David. Have a wonderful holiday
Good company to book with
Easy booking procedure and very helpful when they called me to confirm the booking. Looking forward to our holiday!
7 August 2023
Unprompted review
Reply from Waterways Holidays
Thank you for your kind feedback Richard. Have a great holiday!
Easy to navigate web-site.
31 July 2023
Unprompted review
Reply from Waterways Holidays
Thank you Paul. So pleased that you found the website easy to navigate. Have a great holiday!
Clear and helpful guidance
Clear and helpful guidance on line and by your telephone representative.
29 July 2023
Unprompted review
Reply from Waterways Holidays
Thank you Nick. Have a great holiday!
Waterways Holidays attended promptly…
Waterways Holidays attended promptly and courteously to my request for a booking. Heather was most helpful in discussing my requirements and arranging booking confirmation.
27 July 2023
Unprompted review
Reply from Waterways Holidays
Thank you for your very kind feedback and 5 star review Richard
Great response and very helpful !28
Great response and very helpful information. We are looking forward to this experience and your company was very engaging and helpful.
28 July 2023
Unprompted review
Reply from Waterways Holidays
Thank you Kelvin. Have a great holiday
Quick and easy booking process with…
Quick and easy booking process with very informative follow up service
26 July 2023
Unprompted review
Reply from Waterways Holidays
Thank you for your kind comments Anthony. Have a great holiday.
Booking experience
The lady that phoned to confirm my booking was so helpful and lovely, we are very excited for our holiday
25 July 2023
Unprompted review
Reply from Waterways Holidays
Thank you for your lovely feedback Clare
Incredibly easy website to navigate…
Incredibly easy website to navigate with plenty of information. The staff in the office when calling were super friendly and helpful too. Would highly recommend.
17 July 2023
Unprompted review
Reply from Waterways Holidays
Thank you so much for your really kind feedback Freddie 😊
Excellent service and very friendly…
Excellent service and very friendly staff, have used them on at least 10 occasions and will continue to do so. Well done to all the team for their superb customer service, something you don't see much of anymore
14 July 2023
Unprompted review
Reply from Waterways Holidays
Thank you Stephen. We really appreciate you trusting us to find another boating holiday for you and we hope that we may be able to help you again in the future. Have a great holiday!
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