Never had anything but great vape items from Washington Vapes, and sing their praises to any vapers I talk to. Their prices are unbeatable on a full range of first class items- the delivery is the fas... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Washington vapes Web site is easy too navigate can find everything you need,from vapes too liquids and they quality is outstanding,the taste on the flavours of vaping is amazing would recommend.delive... See more
i always order from Washing Vapes now. They have prices better than anyone else I have ever used. The delivery is always prompt never waiting around for days for the goods to arrive. they always h... See more
Have used Washington Vapes for quite a while and they have never disappointed me. Had a problem with stock shortages a couple of times but they sent me an email and sorted it out straight away after I... See more
Company replied
Company details
About Washington Vapes
Written by the company
About Washington Vapes
Founded in 2016, Washington Vapes has earned a reputation as one of the UK’s most trusted and affordable vape retailers. We’re committed to delivering top-quality products at unbeatable prices, without compromising on service, authenticity, or customer care.
We stock an extensive range of the latest and most in-demand products, including:
- Rechargeable Vapes & Starter Kits
- Prefilled Pods & Mods
- Nicotine Salts, Shortfills & Premium E-Liquids
- Coils, Batteries & Vaping Accessories
- Nicotine Pouches & IQOS Devices
- Unmissable Multibuy & Bundle Deals
Whether you’re a beginner or a veteran vaper, we’ve got something for every style, preference, and budget. You name it — we have it.
Fast, Honest Delivery
- Same Day Dispatch on orders placed before 4 PM (Mon–Fri)
- Tracked DPD Delivery — weekday, weekend and DPD Local Collect
- Royal Mail Tracked & Guaranteed Next Day Delivery
We believe in transparency — no hidden shipping costs, no inflated prices. Just great value, reliable delivery, and products you can trust.
Contact info
Barmston Centre, NE38 8DG, Washington, United Kingdom
- 01918236026
- support@washington-vapes.co.uk
- www.washington-vapes.co.uk
4.7
Excellent
34K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Washington Vapes
We're so happy to hear you enjoyed our prizes and fast delivery! We appreciate your kind words.
Brilliant business
Brilliant business. Super fast delivery with excellent communication. Well done guys
20 July 2026
Reply from Washington Vapes
We're so glad to hear you had a brilliant experience with super fast delivery and excellent communication! Thank you for your positive feedback.
Fabulous Company
Been using them for some time. Prices are great, items are always dispatched incredibly quickly. Just a thank you from me :-)
29 June 2026
Reply from Washington Vapes
We are so happy to hear you appreciate our prices and quick dispatch! Thank you for your kind words and continued support; we truly value your feedback.
Fast delivery never had any problems…
Fast delivery never had any problems with products.
27 July 2026
Reply from Washington Vapes
We're delighted to hear that you've consistently experienced fast delivery and have been happy with our products! Thank you for sharing your positive feedback.
Every time best price & fastest…
Every time best price & fastest delivery.
Highly recommended.
27 July 2026
Reply from Washington Vapes
We're so happy to hear that you consistently find our prices to be the best and receive fast delivery! Thank you for your high recommendation and positive feedback.
Reply from Washington Vapes
We're so glad you found our website easy to use and appreciated our fast delivery and excellent prices. Thank you for your wonderful feedback!
Reply from Washington Vapes
We're happy to hear that you had a great experience with our service and quick delivery. Thank you for your positive feedback; we appreciate it!
I have been ordering vapes from…
I have been ordering vapes from Washington Vapes for years now and the service is fabulous, always very quick
27 July 2026
Reply from Washington Vapes
We are so pleased to hear that you've been a loyal customer for years and consistently receive fabulous and quick service. Thank you for your wonderful feedback!
My order was delivered as expected
My order was delivered as expected, very quickly. Thank you
23 July 2026
Reply from Washington Vapes
We're so happy to hear your order arrived quickly and as expected. We appreciate your kind words!
Had small issues with delivery but as…
Had small issues with delivery but as soon as I contacted Washington not a problem sorted very quickly *****
24 July 2026
Reply from Washington Vapes
We're so glad we could quickly resolve the delivery issue for you! Your satisfaction is very important to us, and we appreciate you letting us know.
Reply from Washington Vapes
We're so happy to hear you enjoyed your order and found our bundle deals to be of great value! Thank you for your positive feedback.
Professional from start to finish
Exactly as described and best prices i could find on the Internet. Very quick despatch and well packaged.
IMO a very professional company and I will definitely return.
17 July 2026
Reply from Washington Vapes
We're thrilled to hear that you found our products exactly as described and our prices competitive! We're also glad our quick dispatch and careful packaging met your expectations. Thank you for recognizing our professionalism; we look forward to your return!
Brilliant service super quick delivery
24 July 2026
Reply from Washington Vapes
We're so happy to hear that you had a great experience with our service and received your order quickly. Thank you for your positive feedback; we appreciate it a lot!
Amazing price on vape.
24 July 2026
Reply from Washington Vapes
We're so glad to hear you found our vape at an amazing price! We appreciate your positive feedback.
Reply from Washington Vapes
We're happy you found our pricing great and delivery fast. Thank you for your positive feedback; we truly appreciate it!
Reply from Washington Vapes
We're delighted to hear that you experienced good service and that our vapes arrived on time. Thank you for your positive feedback; we truly appreciate it!
I’m a repeat customer for a reason
I’m a repeat customer for a reason. Great value & service
24 July 2026
Reply from Washington Vapes
We are so happy to hear that our value and service keep you coming back! We truly appreciate your continued support.
It was ok
The vapes I received was as I expected BUT can you tell me why I had to pay for next day delivery but get them 4days later
24 July 2026
Reply from Washington Vapes
Thank you for your review.
We’re pleased to hear that the vapes you received were as expected, and we really appreciate your order.
We completely understand your concern regarding the delivery charge and timeframe, so we would like to clarify this for you. Your order was placed on 23/07/2026 after 4:00 PM, which means it was processed and dispatched the next working day, 24/07/2026.
As this was a Friday, the next working day delivery timeframe would fall on Monday, as weekends are not counted as working days for this service. Based on this, your parcel was delivered within the expected timeframe.
Regarding the £5 delivery charge, this was applied because the order value was £9.90. Our free delivery option is available on orders over £40, so postage was charged correctly on this order.
We’re sorry for any confusion caused and hope this helps explain how the delivery timeframe and postage charge were applied. Thank you again for shopping with us.
Great service
Great service, fast delivery correct items delivered every time. Highly recommended.
I order every month for at least a year now.
Julie neale
24 July 2026
Reply from Washington Vapes
We are so happy to hear about your consistent positive experiences with our service and deliveries! We truly appreciate your loyalty and kind words. Thank you for recommending us.
Been with you for over 10 years.your…
Been with you for over 10 years.your prices are unbelievable..your customer service is amazing and I wouldnt shop anywhere else.thank you Washington vapes as always you the best.x
24 July 2026
Reply from Washington Vapes
We are incredibly touched to hear about your decade of loyalty and your kind words about our prices and customer service. It means the world to us that you wouldn't shop anywhere else!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.