I emailed customer care regarding missing service charge invoices. My email was dealt with by Vinnie who replied quickly and provided the invoices. I also asked about ground rent as the company that w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Following some ongoing problems with new tenants, Perry recently took over the management to a load of problems!! Throughout, he had kept in touch via e-mail and phone calls (very unusual these days!)... See more
Company replied
The live chat function is brilliant. Instant replies and you are actually speaking with a human rather than a robot! Dylan was really helpful and answered my query efficiently. Great customer service!... See more
My first time ringing Warwick Estates to enquire about a few financial issues as they have recently taken over the management of my property. The young man i spoke to Dylan was more than helpful he w... See more
Company details
Written by the company
Plainly put, we want our customers to experience a personalised service which leaves them in no doubt that their property management needs are at the top of our agenda. Our service is built on a recognition of the importance of technology and how it can enhance processes and increase efficiency from one element of property management to the other.
Contact info
One Station Approach, CM20 2FB, Harlow, United States
- 01279 957400
- hello@we-pm.co.uk
- www.warwickestates.net
4.5
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chelsea was very helpful in answering…
Chelsea was very helpful in answering my query. It’s a nice service having the chat function on the portal, quick responses and a team that reassures you.
12 February 2026
Unprompted review
Reply from Warwick Estates
Thank you for your 5 star review!
Awful estate management company!!
Awful estate management company!!! Never do anything at all for n the estate 🏡 s an absolute mess but very prompt taking money off everyone here
11 February 2026
Unprompted review
Reply from Warwick Estates
Good morning Mr Burnell,
We’re very sorry to hear about your experience.
Unfortunately, we don't have enough information to be able to locate your account or address your concerns, so please reach out to us through hello@we-pm.co.uk so we can look into this further for you, and ensure any outstanding concerns you have at your development are dealt with as soon as possible.
Kind regards,
Warwick Estates
Very good customer service
Rita Lawrence and Therese Armitage in the Customer Care Team at Warwick Estates were both a great help to me today in confirming the service charge payment arrangements for the flat I have recently purchased. They both confirmed the information I needed very quickly and accurately. Thanks Rita and Therese. Simon
11 February 2026
Unprompted review
Reply from Warwick Estates
Thank you for your review, we really appreciate your feedback!
Vinnie made it very easy to get what I…
Vinnie made it very easy to get what I wanted to get done, done.
10 February 2026
Unprompted review
Reply from Warwick Estates
Thank you for taking the time to leave a review!
Rita was extremely helpful and sorted…
Rita was extremely helpful and sorted my issue out immediately.
10 February 2026
Unprompted review
Reply from Warwick Estates
Thank you for your 5 star review!
Quick response and understand my issue…
Quick response and understand my issue quickly.
10 February 2026
Unprompted review
Reply from Warwick Estates
Thank you for your review.
Rita was very helpful
4 February 2026
Unprompted review
Reply from Warwick Estates
Thank you for your review!
Great experience on live chat
Great experience on live chat, problem solved in no time with one of their advisors Therese Armitage.
5 February 2026
Unprompted review
Reply from Warwick Estates
Thank you for your review!
Excellent service from Aaron Callcut
I’ve had a great experience with Aaron Callcut (Business Development & Property Manager at Warwick Estate). He is always helpful, professional, and very responsive. Aaron replies quickly and makes a real effort to resolve any problems efficiently. He is consistently polite and easy to deal with, which makes a big difference. Thank you for the excellent service.
4 February 2026
Unprompted review
Reply from Warwick Estates
Thank you for taking the time to leave a review! We're really pleased to hear about the great service provided by Aaron.
Reply from Warwick Estates
Thank you for your review!
Answer to query
A prompt review, message and help to my query by Therese Armitage.
4 February 2026
Unprompted review
Reply from Warwick Estates
Thank you for your 5 star review!
Great customer service
Great customer service. The staff were friendly, helpful, and quick to resolve my issue.
4 February 2026
Unprompted review
Reply from Warwick Estates
Thank you for your review, we're really pleased to receive your feedback!
Tracy was super efficient and very friendly
I received a prompt and professional response to my query.
Very satisfied with Warwick Estates customer care.
2 February 2026
Unprompted review
Reply from Warwick Estates
Thank you for your 5 star review!
Was somewhat dubious going onto an…
Was somewhat dubious going onto an online chat to sort out an accounts query - but have to say Rita was great! Sorted everything out, no hassle - pleasure to deal with - thankyou
3 February 2026
Unprompted review
Reply from Warwick Estates
Thank you for taking the time to leave a review!
Quick answer
Quick answer, very polite and knowledgeable agent, great service
27 January 2026
Unprompted review
Reply from Warwick Estates
Thank you for your review!
Excellent Support
What a joy to be able to speak to someone so quickly at the company. My worries were quickly eased when Emma Fleming was able to assist me with my query. What a professional person with a lovely manner, clear pronunciation and knowledgeable assistance.
27 January 2026
Unprompted review
Reply from Warwick Estates
Thank you for your positive feedback, we're so pleased to hear about the excellent service provided by Emma.
Dylan was quick and prompt
Dylan was quick and prompt with his responses and we came to a solution with my querie.
28 January 2026
Unprompted review
Reply from Warwick Estates
Thank you for taking the time to leave a review!
Great customer service fromEmma Fleming
Emma Fleming in customer service was helpful, polite and efficient. My query was resolved quickly and easily.
28 January 2026
Unprompted review
Reply from Warwick Estates
Thank you for your 5 star review!
Great management company
We purchased a new property and Warwick is the management company. I have had to contact Warwick Estates on numerous occasions for various reasons - insurance details; key fob and even parking queries. Elle Tona has been an absolute star - quick replies; resolved all my requests extremely efficiently and she has really put my mind at ease overall. Thank you Elle!
27 January 2026
Unprompted review
Reply from Warwick Estates
Thank you for your positive feedback, we're so pleased to hear about the excellent service provided by Elle and our team!
Rita responded very quickly and…
Rita responded very quickly and informatively to my query, thankyou for making the live chat easy to contact and stress free to use.
27 January 2026
Unprompted review
Reply from Warwick Estates
Thank you for your 5 star review! We're so pleased to hear about your positive experience using our live chat facility.
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