I would like to commend Lorna Lyons Smith for her support and guidance during my preparation towards a CQC Registered Manager/Nominated Individual interview. Lorna's professionalism and knowledge shon... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy with overall service! Completely felt at ease with Marianne, such a lovely lady and very informative. As a first time registered manager Marianne was able to offer so much advice and know... See more
Company replied
Our experience with W&P was amazing, very professional and knowledgable. My point of contact was Lorna, who went over and beyond to provide help and guidance, and support when it was needed.... See more
We had a Mock CQC inspection with Marianne. This is the 3rd year we have used them and it's been great to have such a professional inspection completed. All three were unannounced for the RM's. Mari... See more
Company replied
Company details
Written by the company
W&P Compliance Centre provides Compliance & Training Courses for Health & Social Care Services including Care Homes, Nursing Homes, Domiciliary Services, Learning Disability, Supported Living, and other non hospital based community services.
Contact info
Grosvenor Road 3, DT4 7QL, Weymouth, United Kingdom
- 01305 767104
- info@wandptraining.co.uk
- www.wandptraining.co.uk
4.9
Excellent
692 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
How CQC operates and what should we do to be CQC compliant
You can clearly see that research has been done,and relevant information is passed on in very clear and simple terms.Extra material is given when needed.
14 November 2024
Reply from W and P Compliance
Thank you for the feedback Blessing glad we could help
Really informative workshop
Really informative and well structured refresher session on recent CQC changes. Brilliant for thought generations and enabling companies to adapt and build their response to the changes. Thank you
20 November 2024
Reply from W and P Compliance
Thank you for the feedback Dee glad you found it useful
The webinar was well detailed and very…
The webinar was well detailed and very informative.
14 November 2024
Reply from W and P Compliance
Thank you for the feedback glad you found it useful
CQC Compliance Training
Very good training - informative, useful ideas and tips that I will certainly be employing in my practice.
14 November 2024
Reply from W and P Compliance
Thank you for the feedback Deena glad you found it useful and don't hesitate to contact us for any further support
Reply from W and P Compliance
Thank you for the feedback Sarah glad you found it useful
Very knowledgable experienced and compassionate…
Very knowledgable experienced and compassionate towards her role
Makes it easy understand and gives helpful guidance to reach goals
4 November 2024
Unprompted review
Reply from W and P Compliance
Thank you for the feedback Sameena you know where we are if you need any further support
Current cqc guidelines
Very good, informative and a good insight into new inspection processes
16 October 2024
Reply from W and P Compliance
Thank you for the feedback Eleri glad you found it useful
I found this training to be very…
I found this training to be very relevant and very comprehensive. Thank you it has certainly given me some things to reflect on. I will put the knowledge gained to improving on current systems.
16 October 2024
Reply from W and P Compliance
Thank you for the feedback Helen glad you found it useful
PROFESSIONAL, KNOWLEDGEABLE AND INFORMATIVE
Attended a webinar today which was very informative and delivered by a lady who clearly understands what is important in delivering key messaging and advice to providers of Adult Social Care services.
16 October 2024
Reply from W and P Compliance
Thank you for the feedback Lorraine glad you found it useful
Great assistance
I reached out to W&P for assistance with registering my domiciliary care company with CQC, following a recommendation from another CQC-registered company. From the start, the process was remarkably smooth and straightforward. My consultant, Lorna, provided exceptional support and guidance throughout every stage - from handling registration paperwork to supplying policies and procedures, and preparing me for the registered manager's interview. I am deeply grateful to Lorna for her professional assistance.
10 October 2024
Reply from W and P Compliance
Thank you for the feedback Nida, best of luck with the new business.
Reply from W and P Compliance
Thank you for the feedback Wigdan glad you found it useful
Excellent
Excellent
Great fast service and had a great revelation I have been waiting for.
30 September 2024
Very informative
Though the content is very intensive, it is certainly informative and well worth the time to update your knowledge.
30 September 2024
Reply from W and P Compliance
Thank you for the feedback Rachel glad you found it useful
Reply from W and P Compliance
Thank you for the feedback Claire glad you found it useful
Very informative webinar
Very informative webinar, covering the CQC inspection process from the basics to the more detailed aspects. A great tool for our team inductions.
16 September 2024
Reply from W and P Compliance
Thank you for the feedback Priya glad you found it useful
Excellent I found the course content exceptionally informative and highly relevant. I would recommend your organization to other service providers.
I found the course content to be exceptionally detailed, informative, and highly relevant. The presenter was not only knowledgeable but also very engaging, providing participants with ample opportunities to contribute and ask questions. Overall, it was an excellent experience, and I would be happy to enroll in more of your future sessions. Thank you for a great learning opportunity!
16 September 2024
Reply from W and P Compliance
Thank you for the feedback Stella glad you found it useful and thank you for the recommendation. We look forward to seeing you on future sessions
The topics covered were very relevant…
The topics covered were very relevant at this time. They were covered in sufficient detail and the presenter was very clear in her delivery.
16 September 2024
Reply from W and P Compliance
Thank you for the feedback Cynthia glad you found it useful
Reply from W and P Compliance
Thank you for the feedback Solvita glad you found it useful
Really interesting webinar
Really interesting webinar
Brilliant trainer
Gave us some good tips
Course content was great
16 September 2024
Reply from W and P Compliance
Thank you for the feedback Sue glad you found it useful - hope we see on future webinars
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.