W and P Compliance Reviews 

692
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's professionalism, extensive knowledge, and supportive guidance. Reviewers frequently praise their ability to explain complex information clearly and make participants feel at ease. The overall service is described as professional, reliable, and friendly, contributing to a positive and beneficial experience. People found the workshops and sessions to be very informative, well-organized, and engaging. The content provided was consistently relevant, useful, and delivered in an accessible way, enhancing learning and understanding. Many appreciated the interactive nature of the sessions, which allowed for valuable discussions and insights from other participants.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, knowledge, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently finding the information shared to be... See more

Service

Clients share positive opinions on service, consistently highlighting its professionalism, thoroughness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to commend Lorna Lyons Smith for her support and guidance during my preparation towards a CQC Registered Manager/Nominated Individual interview. Lorna's professionalism and knowledge shon... See more

Rated 5 out of 5 stars

Very happy with overall service! Completely felt at ease with Marianne, such a lovely lady and very informative. As a first time registered manager Marianne was able to offer so much advice and know... See more

Company replied

Rated 5 out of 5 stars

Our experience with W&P was amazing, very professional and knowledgable. My point of contact was Lorna, who went over and beyond to provide help and guidance, and support when it was needed.... See more

Rated 5 out of 5 stars

We had a Mock CQC inspection with Marianne. This is the 3rd year we have used them and it's been great to have such a professional inspection completed. All three were unannounced for the RM's. Mari... See more

Company replied


Company details

  1. Consultant
  2. Business to Business Service
  3. Education Center

Written by the company

W&P Compliance Centre provides Compliance & Training Courses for Health & Social Care Services including Care Homes, Nursing Homes, Domiciliary Services, Learning Disability, Supported Living, and other non hospital based community services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

692 reviews

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4.9

All reviews

(692)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Marianne Davis

Marianne Davis
4th July 2025
A very thorough work and a very effective timely reporting. This has really supported and motivated the team to protect and preserve good practices and to move forward with innovative care practices to ensure maximisation of our resources to deliver star rated quality life for our lovely residents.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

W&P training is the best

I used W&P training for setting up my domiciliary care company. I received a lot of support from start to finish.
Lorna was absolutely amazing with explaining and guiding me through the whole process.
I will certainly recommend them.

2 July 2025
Rated 5 out of 5 stars

Great external audit of our home care…

Great external audit of our home care service. We used W&P audit / mock inspection service to check that we are on the right track with compliance. Marianne who was assigned as our auditor was very thorough and has left us with a lot of really practical advice which we are able to act on.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

CQC Single Assessment Framework

The lady who delivered the course about CQC and Single assessment framework was very knowledgeable and she delivered the information at a good pace and encouraged engagement. I would highly recommend this course and this training group.

25 June 2025
Rated 4 out of 5 stars

CQC webinar

CQC webinar

I found the webinar interesting and learned some valuable information. Because of the nature of the subject I understand that interactive elements would be difficult to carry out. I found sitting listening to Lorna speaking to us quite a lot, but this is also my my learning style. The information within the course was valuable and interesting.
I didn't have much knowledge on CQC, only who they are, prior to the training.

4 June 2025
Rated 5 out of 5 stars

Big thank you to Lorna at W&P for…

Big thank you to Lorna at W&P for helping me get through the whole CQC registration process! She has excellent knowledge, experience, always keen to help and made everything way less stressful than I expected. Lorna guided me all through initial start up, choosing right policies and procedures, interview prep with really clear advice, and now we’re officially registered and good to go. If you need help with CQC stuff, I’d definitely recommend working with her!

30 May 2025

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