Wanderu Reviews 

4,687
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 795 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight that the online booking process is extremely quick, efficient, and very easy to navigate compared directly to official carrier websites. Travelers frequently praise the online platform for offering transparent pricing, helpful search filters, and a wide variety of convenient transportation choices. Users truly love how simple it is to compare different daily schedules and secure their travel tickets within just a couple of quick minutes. However, some reviewers were not happy with frustrating scheduling problems, missed connections, or unexpected issues regarding vehicle accommodations and account bookings.

What people talk about most

Booking process

People report positive experiences with booking process, highlighting that it takes under five minutes and is... See more

Website

Users describe positive interactions with website, highlighting an intuitive platform that makes searching... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the quickness and efficient of the booking process on Wanderu. Always find last-min options with good prices since my job commuting hours and dates change constantly.

Rated 5 out of 5 stars

I was able to book my Amtrak train trip through you, with little effort, opposed to booking directly with Amtrak. I called about 10 times to their AI automated number's agent "Julie", and never could... See more

Rated 5 out of 5 stars

It's my go to whenever I want to take a day-trip outside of NYC. I am extremely grateful to be able to search all he available options.

Rated 5 out of 5 stars

The site lists all modes or possible transport and arranges them well, clearly, in an organized fashion with all the needed information. It also remembers a person's details if you sign in through Goo... See more


Company details

  1. Travel Aggregator
  2. also in
  3. Travel Agency

Written by the company

Wanderu is the simplest way to book bus and train travel. Either online at Wanderu.com or via the Wanderu app for iOS and Android, you can find and compare the best bus and train trips across North America and Europe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,687)

734 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Oh my goodness!

Oh my goodness!! This trip planning experience was very simple and quick and much better than I had hoped! I will hope to use this company again. Thanks for being so helpful...a great online experience!

18 October 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

This experience with Wanderu is the WORST experience with an app I have ever had.

I simply wished to change my trip and there is no way within the app to even LOGIN hahaha. Such a dogshit app, can't wait for it to be replaced. I am now waiting with AI BOTS to solve or I will have to cancel directly on my credit card.

Very close to reporting them to the FTC. I would avoid at all cost!

18 October 2026
Unprompted review
Rated 5 out of 5 stars

Awesome

Awesome. It was quick and easy selecting and getting a bus ride to and fro between California and Arizona for my grandma and she loved the experience. She said they're so fast and so much space 😅. I love wonderu. So wonderful.

18 October 2026
Unprompted review
Rated 5 out of 5 stars

Easy and Economical

Took under 5 minutes to book. Couldn't find a direct train on the Amtrak site and the multi-train itierary they offered was more expensive.

17 October 2026
Unprompted review
Rated 5 out of 5 stars

Very intuitive to use

Very intuitive to use, the filters are very for sorting cheapest / earliest, and also mode of transportation. The only one downside was the website glitched once or twice when toggling one-way or two-way trips, when I clicked two-way and added a return date, it kept telling me no busses found that date, but refreshing the page helped that issue!

16 October 2026
Unprompted review
Rated 5 out of 5 stars

Everything was easy to find

Everything was easy to find. I didn't have to try to figure out what to do. Usually, I have a hard time booking, but this was easy and less time-consuming than other sites. Thank you for that.

15 October 2026
Unprompted review

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